Customer experience agent Work, Jobs in Newbury, Brk (with Salaries)

Technical Support Desk Agent
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Driving
- Free parking
- Employee assistance programme
Quick apply
4d
Fraud Detection Agent
Nationwide Building Society —Swindon
- From £26,500 a year
- Full-time
- Customer service
- Annual leave
Mobile Cover Receptionist
LAH Property Marketing —Oxford
- £14.24 an hour
- Customer service
- Front desk
- Communication skills
- Referral programme
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Newbury
- £3,800 a month
- Full-time
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Newbury
- £3,800 a month
- Full-time
- Sales
Quick apply
SALES EXECUTIVE
Verisure Services (UK) Limited —Newbury
- £3,800 - £6,000 a month
- Full-time
- Sales
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Newbury
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Escalation Resolution Associate
Tripadvisor —Oxford
- 8 hour shift
- Hybrid work
- Customer service
- English
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Logistics Team Leader
Auxillis —Reading
- £30,688 a year
- Annual leave
- Employee discount
Quick apply
13d
Helpdesk Agent
Thames Water Utilites —Reading
- £27,000 a year
- Full-time
- Customer service
- IT
- Communication skills
Residential Property Assistant
Irwin Mitchell —Newbury
- Hybrid work
- Microsoft Office
- Administrative experience
- IT
Membership Sales Advisor
Leisure Solutions Community Trust —Oxford
- £29,323 a year
- Part-time
- Business development
- IT
- Communication skills
- Employee assistance programme
AI Sales Development Representative
eGain —Newbury
- Sales
- Bachelor's degree
- AI
Customer Experience Trainer
Thames Water Utilites —Arborfield
- Up to £50,000 a year
- Full-time
- Hybrid work
- Travel
- IT
- Annual leave
5d
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Receptionist
LAH Property Marketing —Oxford
- £27,560 a year
- Full-time
- Customer service
- Microsoft Office
- Front desk
- Referral programme
Quick apply
11h
Service Assurance Agent
Southern Communications Group —Dummer
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
AI Consultant
CPS —Reading
- £55,000 - £70,000 a year
- Weekend availability
- Hybrid work
- Azure
- Mentoring
- SharePoint
- Free parking
- Employee discount
Quick apply
4d
FLC Connectivity Specialist
Baxter —Newbury
- Microsoft Excel
- Sales
- English
- Annual leave
Field Service Engineer South
Baxter —Newbury
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office

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Technical Support Desk Agent

SOUTHERN COMMUNICATIONS LIMITED
Basingstoke

Quick apply

Job details

Permanent | Full-time
£30,000 - £32,000 a year
4 days ago

Benefits

Free parking
Canteen
Employee assistance programme
Referral programme
Sick pay
On-site parking

Qualifications

Driving Licence
Software troubleshooting
Customer service
Technical support
Driving
IT support
Communication skills
Help desk

Full job description

Location: Dummer, Basingstoke

Salary: £30,000 - £32,000

To triage and support customers reporting issues, to assist in ensuring the efficient working of the inhouse Service Assurance team while delivering exceptional customer service to our clients.

Responsibilities

Working collaboratively with the Service Manager to design and implement effective reporting to accurately reflect team performance
Attend internal project meetings where necessary
To ensure we are regularly communicating with clients while exceeding their expectations.
Maintaining a process driven work environment.
Collating and communicating fault information to ensure quick resolution
Enabling continuation of service via utilisation of value-add products
Understanding and resolving faults within SLA
Accurately triaging all tickets and passing to relevant support team for those not resolved by Service Assurance
Co-ordination of internal and external resource
Liaising with Group Networks and other surrounding support teams on faults/asurance

Skills and Experience:

Positive can-do attitude.
Strong customer service and communication skills.
Comprehensive industry knowledge.
Great attention to detail.
Decision making skills.
Proven problem-solving attitude.
Ability to coach others.
Experience working in a problem solving environment.
Interest in Technology and Innovation and IT Literate.

Benefits:

21 days holiday – increasing to 22 days after 3 years and to 25 days after 5 years
Extra day off for your birthday
Buy holiday scheme
Employee Assistance Programme
Free onsite parking
Enhanced company sick pay
Discounted retail vouchers
Reduced gym membership
Annual salary review
SCG mobile benefit
Employee referral bonus
Onsite canteen offering free croissants and freshly made soup

SCG is proud to be an equal opportunities employer.

We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Pay: £30,000.00-£32,000.00 per year

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience agent jobs in newbury, brk

Technical Support Desk Agent

Fraud Detection Agent

Mobile Cover Receptionist

Junior Commercial Advisor

JUNIOR SALES ADVISOR

SALES EXECUTIVE

JUNIOR SALES CONSULTANT

Escalation Resolution Associate

Logistics Team Leader

Helpdesk Agent

Residential Property Assistant

Membership Sales Advisor

AI Sales Development Representative

Customer Experience Trainer

Senior Customer Success Manager

Receptionist

Service Assurance Agent

AI Consultant

FLC Connectivity Specialist

Field Service Engineer South

I want to receive the latest job alerts for customer experience agent in newbury, brk

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