Quality specialist Work, Jobs in Newbury, Brk (with Salaries)

Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
14d
Head of Research and Development
Milvus Advanced —Oxford
- £65,000 - £80,000 a year
- Full-time
- Doctoral degree
- Laboratory experience
- Supervising experience
- Free parking
- Employee stock purchase plan
Quick apply
MSK Physiotherapy Administration Lead – West Localities
Berkshire Healthcare NHS Foundation Trust —Thatcham
- £32,073 - £39,043 a year
- Part-time
- Administrative experience
- Supervising experience
- Organisational skills
- Free parking
- Annual leave
6d
Phlebotomist
Berkshire Healthcare NHS Foundation Trust —Thatcham
- £25,760 - £27,476 a year
- Part-time
- Communication skills
- Free parking
- Annual leave
22h
Change Specialist
Aster Group —Andover
- £46,542 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Employee assistance programme
5d
Investigations, Whistleblowing and Complaints Senior Manager
UK Research and Innovation (UKRI) —Swindon
- £46,743 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
12d
Pipefitter (DV cleared)
jefferis engineering ltd —Burghfield
- £40.00 - £43.75 an hour
- 8 hour shift
- Plumbing
- In-person
- Hand tools
- Free parking
Quick apply
Contract Specialist
BD —Winnersh
- £33,300 - £50,775 a year
- Microsoft Office
- No degree
- Contracts
Quality Assurance Specialist
Oxford Nanopore Technologies —Oxford
- Full-time
- Bachelor's degree
- Organisational skills
- SharePoint
Collections MI Specialist
Nationwide Building Society —Swindon
- £40,000 - £53,000 a year
- Temporary
- Microsoft Excel
- Analysis skills
User Services Specialist
ECMWF —Reading
- £76,384 - £91,754 a year
- Hybrid work
- English
- C++
- Bachelor's degree
2d
VodafoneThree - Compliance Operations Specialist
Vodafone —Newbury
- Full-time
- Hybrid work
- Mentoring
- Linux
- Employee discount
8d
SS7 Monitoring Specialist
Vodafone —Newbury
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
- Annual leave
Alternative Provision Manager
Swindon Tuition Centre —Swindon
- £32,000 - £38,000 a year
- Full-time
- Management
- Bachelor's degree
- Travel
- Referral programme
Quick apply
9d
Talent Acquisition Specialist
Correct Contract Services Ltd —Andover
- £30,000 - £33,000 a year
- Sales
- Social media management
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Parts Delivery Driver
Copart —Newbury
- £27,976 a year
- Customer service
- Organisational skills
- Time management
- Employee discount
- Life insurance
Quick apply
2d
Planning & Value Management Specialist
Arqiva —Winchester
- Up to £75,000 a year
- Full-time
- Hybrid work
- PMP
- Project management
- Continuous improvement
- Employee discount
Search Specialist
GEL Studios —Swindon
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Management
- Marketing
- Free parking
- Annual leave
Quick apply
People Systems Coordinator
ESP Global Services Limited —Reading
- £30,000 - £35,000 a year
- Microsoft Excel
- Oracle
- Microsoft Office
Quick apply
13d
Investigations, Whistleblowing and Complaints Senior Manager
UK Research and Innovation —Swindon
- £46,743 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance programme
1d

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quality specialist jobs near newbury, brk

Complaints Team Leader

Novuna -
Newbury

Apply Now

Job details

Full-time
Up to £38,000 a year
14 days ago

Qualifications

Microsoft Office
Automotive service
Financial services
Business coaching
Leadership
Communication skills

Full job description

Hybrid

Newbury

Customer Service & Operations

Full Time

Closing on: Jul 24 2026

up to £38,000 depending on experience

Are you a passionate people leader who loves helping teams succeed? Do you enjoy solving problems, making decisions, and finding creative solutions when challenges arise? Are you organised and customer-focused?

If your answer is 'yes' then keep reading.

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you'll do.

As a Complaints Team Leader, you'll play a key role in delivering outstanding customer outcomes. Reporting to the Complaints Manager, you'll lead a team of up to six specialists within our 13-person Complaints team, helping to ensure customers receive fair, timely, and effective resolutions.

This is a fantastic opportunity for an experienced people leader who enjoys coaching, developing talent, and creating a high-performing team culture.

You'll be responsible for:

Leading, motivating, and developing your team to achieve excellent performance and customer outcomes
Managing workloads and priorities to ensure regulatory requirements and service standards are consistently met
Supporting colleagues with complex or escalated complaints
Reviewing and quality-checking casework to maintain high standards and deliver an exceptional customer experience

What you'll bring.

We're looking for someone who puts customers first, makes confident decisions, and brings energy and enthusiasm to leading people.

Exposure in complaints management is beneficial, but it's not essential. What's most important is your ability to lead, coach, and inspire a team while maintaining a strong focus on delivering the right outcomes.

You'll be a great fit if you have:

Strong people leadership skills
Excellent communication skills, both written and verbal
Strong problem-solving and decision-making abilities
The ability to prioritise effectively in a busy environment
Good working knowledge of MS Office suite
Knowledge of vehicles, automotive, financial services, or FCA-regulated environments would be advantageous

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being Yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

What makes working here different?

At Novuna, you’ll find a supportive, inclusive culture where people are encouraged to be themselves and do their best work. We offer real opportunities to learn and grow, the freedom to make a difference, and the time and trust you need to shine — all while being part of a business that genuinely cares about its people and its impact.

Ready to apply?

Step 1:

Apply for the role via careers.novuna.co.uk

Step 2:

If you match the role criteria we'll contact you for a telephone interview.

Step 3:

We’ll carry out a face to face or online interview (and we may request a second interview if the role you're applying for is a more specialist role).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Apply Now

Refine Your Search

quality specialist jobs in newbury, brk

Complaints Team Leader

Head of Research and Development

MSK Physiotherapy Administration Lead – West Localities

Phlebotomist

Change Specialist

Investigations, Whistleblowing and Complaints Senior Manager

Pipefitter (DV cleared)

Contract Specialist

Quality Assurance Specialist

Collections MI Specialist

User Services Specialist

VodafoneThree - Compliance Operations Specialist

SS7 Monitoring Specialist

Alternative Provision Manager

Talent Acquisition Specialist

Parts Delivery Driver

Planning & Value Management Specialist

Search Specialist

People Systems Coordinator