The successful candidate will join the Community Protection team, a multidisciplinary service dedicated to safeguarding residents, tackling anti-social behaviour, and maintaining public safety across the borough. We are recruiting for a Community Protection Officer who will deliver frontline enforcement and engagement activity. The post holder will play a vital role in improving community confidence by addressing local concerns, supporting vulnerable residents, and ensuring compliance with relevant legislation.
The Community Protection team works proactively to prevent and respond to anti-social behaviour, environmental crime, and wider public safety issues through a balanced approach of enforcement, education, and partnership working. This work directly contributes to creating safer, cleaner neighbourhoods, enhancing residents’ quality of life, and supporting the wider authority’s priorities around community wellbeing and resilience.
The post holder will be responsible for investigating complaints, undertaking enforcement action, and working closely with residents and partner agencies to resolve community protection issues effectively. They will be expected to reduce incidences of anti-social behaviour, ensure compliance with legislation, and deliver visible, timely, and effective interventions that improve local environments and increase resident satisfaction.
The successful candidate
In addition to core duties, the post holder will be expected to maintain accurate case records, prepare reports, attend multi-agency meetings, and provide advice and guidance to residents, demonstrating strong communication, problem-solving, and organisational skills in line with the person specification. They will also contribute to partnership initiatives and support preventative work through engagement and early intervention.
The role requires excellent communication and interpersonal skills, sound judgement, and the ability to manage a varied caseload while working both independently and as part of a team. Experience in enforcement, legislation, or community safety is desirable, however, relevant skills and knowledge can be developed within the role through training and ongoing professional development.
Contact:
For an informal conversation regarding the vacancy, please contact:
Julie Brown - Service Manager Community Protection Team
Or,
Katie Lawson - Community Protection Team Manager
DBS Statement
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The post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, and an Enhanced DBS disclosure will be required.
Applications based upon flexible working arrangements are welcomed and will be given full consideration.
Why North Tyneside Council?
Our People First strategy is our promise to make North Tyneside Council an exceptional place to work, where everyone can thrive and flourish. A place where people want to work, where joining our team is an exciting prospect, staying with us feels like a great decision, and building your career at North Tyneside Council is a natural progression.
As part of our People First strategy, we are committed to creating a workplace that reflects the diverse communities we serve. We believe that diversity, equity, and inclusion are fundamental to our success and the well-being of our employees and residents. Our goal is to foster an environment where everyone feels welcome, safe and valued.
Together, we're crafting a workplace that's built on our values and a shared commitment to making a difference.
If you are passionate and committed about making a difference and want to work somewhere where you can make positive change, we will provide the right environment for you to excel.
Alongside our People First strategy, we are committed to safeguarding and promoting the welfare of children and young people, and adults at risk of harm. All staff and volunteers are expected to share this commitment and to familiarise themselves with all relevant policies, procedures and guidance. Within North Tyneside, safeguarding is everybody’s business.
Require a reasonable adjustment? If you feel a reasonable adjustment will provide additional support in both the recruitment process and within the workplace, please indicate this to the hiring manager on your application. Declaring a reasonable adjustment will not subject you to any form of discrimination when determining which applicants are successful for interview and employment with us.
Our Carbon Net-Zero 2030 Action Plan
In 2019, North Tyneside Council declared a climate emergency. This declaration set a target to reduce the carbon footprint of the council’s operations, and the borough, by 50% by 2023 and to align to the Government’s net zero target of 2050.
We recognise the significant role we can play in the borough in helping to limit climate change, but we can’t do this alone; we need help from all our residents, businesses, voluntary and community sectors and of course all those who apply and work for us. Together we can make North Tyneside a sustainable place to live and work for everyone in the borough.
To learn more about Our Carbon Net-Zero 2030 Action Plan
Applying
To view more information about the role and view the Job Description please click "Apply" you will be taken to the North Tyneside Careers Portal.
Learn More
For further information about North Tyneside Council, the benefits of working for us, candidate support, and the many attractions of working and living in North Tyneside please see the council’s “work for us" page here Work for us | North Tyneside Council
