Personal banking Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Banking Representative - Newcastle upon Tyne/Gateshead
Metro Bank PLC —Newcastle upon Tyne
- £26,230 a year
- Full-time
- Customer service
- Microsoft Office
- Hotel
Customer Support Associate (Specialist Support Team)
Nationwide Building Society —Newcastle upon Tyne
- From £26,500 a year
- Full-time
- Communication skills
Personal Wealth Adviser
Lloyds Wealth —Newcastle upon Tyne
- £65,000 - £80,000 a year
- Full-time
- Remote
- Business development
- Work from home
- Life insurance
Arrears Executive - Part Time
Tandem Bank —Chester-le-Street
- £29,000 a year
- Part-time
- Customer service
- Financial services
- Annual leave
- Employee discount
Quick apply
Arrears Executive
Tandem Bank —Durham
- Up to £29,000 a year
- Customer service
- Financial services
- Annual leave
- Employee discount
Quick apply
Customer Service - Senior Personal Banker
National Westminster Bank PLC —Newcastle upon Tyne
- From £28,475 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
1d
Retail Supervisor (30 hrs)
Deichmann —Newcastle upon Tyne
- Up to £13.91 an hour
- Part-time
- Customer service
- Supervising experience
- Leadership
Internal Auditor (Financial Services)
Sopra Steria —Newcastle upon Tyne
- Up to £49,000 a year
- Hybrid work
- Travel
- IT
- Financial services
- Annual leave
Finance Assistant
Connect Multi-Academy Trust —Stanley
- £26,403 - £28,598 a year
- Full-time
- Microsoft Office
- Administrative experience
- Travel
Quick apply
1d
Partnerships Manager (North East)
Allica Bank —Newcastle upon Tyne
- Full-time
- Hybrid work
- Travel
- Communication skills
Administrator
Hill Care —Blyth
- £13.65 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Flexible schedule
Quick apply
3d
Oliver Wyman - Associate Team Leader, Team Leader, Director - Data and Analytics - Newcastle
Oliver Wyman —Newcastle upon Tyne
- Full-time
- English
- Master's degree
- SQL
Key Account Executive - Automotive
INFINIT —Newcastle upon Tyne
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Annual leave
Quick apply
11d
Factory Administrator
Ibstock Plc —Birtley
- Computer literacy
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
Assistant General Manager
JDGYMS —Newcastle upon Tyne
- Full-time
- Management
- Employee discount
Quick apply
11d
Temporary Sales Assistant
Salvation Army Trading Co. Ltd. —Sunderland
- £12.88 an hour
- Part-time
- Customer service
3d
Day Shift Multi-skilled Technician (elec bias)
Mitie —Newcastle upon Tyne
- Full-time
- IT
- Employee discount
Sales Assistant
Salvation Army Trading Co. Ltd. —Consett
- £12.88 an hour
- Part-time
- Customer service
3d
Mobile Electrical Engineer
NAB-Jones Lang LaSalle Services —Newcastle upon Tyne
- Weekend availability
- Remote
- Carpentry
- Maintenance
- Plumbing
- Flexible schedule
Quick apply

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Customer Support Associate (Specialist Support Team)
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Banking Representative - Newcastle upon Tyne/Gateshead

Metro Bank PLC -
Newcastle upon Tyne

Apply Now

Job details

Full-time
£26,230 a year

Benefits

Company pension

Qualifications

Customer service
Microsoft Office
Computer skills
Banking

Full job description

Team Retail & Business Banking

Location Newcastle

County N/A

Ref # 24666

Closing Date 30-Jul-2026

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services – we’re building trust through authentic connections. Here, our people come first; our colleagues are a part of a team that values individuality, collaboration, and long-standing relationships.

As a Banking Representative, you will interact with our customers as the ‘face’ of Metro Bank, with a strong understanding of our products and services and the ability to deliver exceptional customer service.

What you will do:

You will be at the forefront of customer interactions, going above and beyond to provide customers with exceptional service and through understanding what products and services are suited to their needs.
You will work as part of a team, prioritising tasks against changing customer demand and delivering on store objectives.
You will keep on top of regulatory and non-regulatory training and changes to ensure that we are compliant and fair in all transactions.

And… we are a bank, so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

Working Arrangements & Training:

Metro Bank Newcastle and Gateshead are Monday – Saturday stores. We are currently recruiting for full time, 37.5 hours across 5 days.

Successful candidates will complete an initial training programme split between our Gateshead store and another Metro Bank location, which will require some travel. Where training takes place beyond the local area, all travel and hotel costs will be fully reimbursed. We are happy to be flexible and considerate of individual needs, where this aligns with business requirements

Work-life balance matters to us.

Our full-time colleagues work from 8:45am - 5:15pm OR 9am - 5:30pm, 5 days a week. You are not expected to work every Saturday; we will provide a day off in the week if you are working. Shifts are shared equally across the team, and you'll know your schedule well ahead of time. We always try to accommodate personal needs where possible.

We will make sure you get the training needed to develop you into a banking representative; this will include a mixture of live teams’ sessions with a trainer, guided study through our online training suite, and on the job training (such as observing, buddying up, and serving our customers). All of this training will be blended together, at a pace set between you and your manager.

What you will need:

Ability to build effective customer relationships in a fast-paced environment.
Maintain meticulous attention to detail, even under pressure.
Profound understanding of the risks associated with the role and their implications for both yourself, and Metro Bank's customers.
Proficient in computer skills, including a working knowledge of Microsoft Office.
While prior experience in finance or banking is not always required, experience in handling customer service queries and operating in an environment that has controlled processes in place, is essential.

Our promise to you:

Competitive salary, discretionary annual bonus, and a comprehensive benefits package including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and colleague discounts
Extensive training to build your knowledge and skills
Internal opportunities for career advancement
Upon completion of training, you will receive a salary uplift

Important Footnote

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!

Apply Now

Refine Your Search

personal banking jobs in newcastle upon tyne, eng

Banking Representative - Newcastle upon Tyne/Gateshead

Customer Support Associate (Specialist Support Team)

Personal Wealth Adviser

Arrears Executive - Part Time

Arrears Executive

Customer Service - Senior Personal Banker

Retail Supervisor (30 hrs)

Internal Auditor (Financial Services)

Finance Assistant

Partnerships Manager (North East)

Administrator

Oliver Wyman - Associate Team Leader, Team Leader, Director - Data and Analytics - Newcastle

Key Account Executive - Automotive

Factory Administrator

Assistant General Manager

Temporary Sales Assistant

Day Shift Multi-skilled Technician (elec bias)

Sales Assistant

Mobile Electrical Engineer

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