Credit advisor Work, Jobs in Newcastle Upon Tyne, Twr (with Salaries)

Senior Service Advisor
Vertu Motors —Sunderland
- £35,000 a year
- Full-time
- Supervising experience
- Mentoring
- Organisational skills
- Employee discount
Quick apply
12d
Director, Wealth Manager
Royal Bank of Canada —Newcastle upon Tyne
- Full-time
- Business development
- Team management
- Financial services
12d
HR Manager
Lookers —Newcastle upon Tyne
- Up to £45,000 a year
- Hybrid work
- Human resources
- Annual leave
Quick apply
12d
Private Client Tax Manager
RMT Accountants & Business Advisors —Hexham
- Business development
- Team management
- Mentoring
Private Client Tax Manager
RMT —Newcastle upon Tyne
- Business development
- Team management
- Mentoring
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Legal Counsel
Chemelex —Washington
- Full-time
- Spanish
- English
- Travel
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Senior Service Advisor

Vertu Motors -
Sunderland

Quick apply

Job details

Permanent | Full-time
£35,000 a year
12 days ago

Benefits

Company pension
Employee discount

Qualifications

Vehicle service booking
Driving Licence
Front of house supervision
Client engagement
Mentoring junior staff
Motor vehicle service advising experience
Supervising experience
Customer relationship management
Mentoring
Automotive service
Organisational skills
Relationship management
Front desk
IT
Professional development mentoring
Customer interaction
Training & development
Team motivation leadership
Communication skills

Full job description

Vertu BMW Sunderland

Here at Vertu BMW Sunderland, we are looking for an experienced, motivated, and customer-focused Senior Service Advisor to join our team. This is an exciting opportunity for someone who is passionate about delivering outstanding customer service while supporting and developing a high-performing front-of-house team.

As a Senior Service Advisor, you will lead by example, overseeing the daily performance of our Service Advisors and ensuring every customer receives a professional, efficient, and positive experience from arrival through to vehicle collection.

We are offering a £35,000 basic salary plus great company benefits!

The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn’t just about providing a service – its about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding.

Key Responsibilities

Oversee and support the Service Advisor team on a day-to-day basis.
Coach, mentor, and train team members to enhance customer service and sales performance.
Support advisors in confidently presenting and recommending products and services that genuinely benefit customers.
Monitor team performance and provide ongoing feedback to encourage continuous improvement.
Ensure the front-of-house operation runs smoothly, delivering an exceptional customer journey at every stage.
Assist with managing customer enquiries, bookings, and any escalated concerns in a professional manner.
Work closely with the workshop team to maintain effective communication and efficient workflow.
Help maintain high standards of customer satisfaction, retention, and profitability.
Lead by example, demonstrating excellent communication, organisation, and customer care skills.

About You

The ideal candidate will have:

Previous experience as a Service Advisor within the motor industry.
Experience mentoring, coaching, or supervising a team.
Excellent communication and interpersonal skills.
A passion for delivering exceptional customer service.
Confidence in identifying customer needs and recommending appropriate products and services.
Strong organisational skills with the ability to prioritise in a fast-paced environment.
A proactive, positive attitude and the ability to motivate others.
Good IT and administrative skills.
A full UK driving licence.

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

25 days holiday rising with length of service - plus bank holidays
Access to our online rewards platform giving you cash back and discounts for multiple retailers
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Pension
Enhanced Maternity & Paternity

If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address, credit history and criminal record check.

Apply today to be considered for this vacancy!

#LI-JL1

Quick apply

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credit advisor jobs in newcastle upon tyne, twr

Senior Service Advisor

Director, Wealth Manager

HR Manager

Private Client Tax Manager

Private Client Tax Manager

Legal Counsel

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