client success manager Work, Jobs in newcastle upon tyne (with Salaries)

Client Success Manager
The Opportunity Group —Newcastle upon Tyne
- Remote
Quick apply
Success Lead
National Learning Group —Metrocentre
- £28,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Management
- English
- Free parking
Quick apply
Customer Success Manager
OneClickComply —Sunderland
- £32,500 - £60,000 a year
- Full-time
- Driving
- School
- Annual leave
- Employee discount
Quick apply
Client Success Executive - 12 months FTC
Worldpay (UK) Limited —Gateshead
- Organisational skills
- Time management
Quick apply
7d
Account Director
Teleperformance —Gateshead
- Full-time
- Project management
- Negotiation
Business Account Manager, Stadium of Light
Delaware North —Sunderland
- Sales
- No degree
- IT
12d
Field Sales (Account Manager)
CITY ELECTRICAL FACTORS LTD —Newcastle upon Tyne
- £28,000 - £35,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Free parking
- Employee discount
Quick apply
Client Partner - UK Local Gov
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- AWS
- Communication skills
- Life insurance
Quick apply
Customer Relations Specialist
iamproperty & iamsold —Newcastle upon Tyne
- £25,800 a year
- Full-time
- Communication skills
- Annual leave
Quick apply
2d
VodafoneThree - Client Sales Lead
Vodafone —Newcastle upon Tyne
- Full-time
- Sales
- Negotiation
- Employee discount
1d
eCommerce Growth Manager (Sales)
Worldpay (UK) Limited —Gateshead
- Bachelor's degree
- Communication skills
Quick apply
Robotics Sales Manager
NEW APEX LTD. t/a SPARK EPoS —Gateshead
- £40,000 a year
- Full-time
- Sales
- Hotel
- Analysis skills
- Free parking
- Store discount
Quick apply
3d
Business Development Manager
Hubexo —Newcastle upon Tyne
- Monday to Friday
- Presentation skills
- Employee assistance programme
Client Partner - UK Justice
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- AWS
- Communication skills
- Life insurance
Quick apply
Senior Account Manager (MPS & Solution Sales, North East)
Agilico Workplace Technologies —Gateshead
- £75,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Employee assistance programme
Quick apply
17h
Account Manager
Simply Certification Limited —Jarrow
- From £27,000 a year
- Full-time
- CRM software
- Customer service
- Driving
- Free parking
Quick apply
Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- Management
- Sales
- ERP systems
Quick apply

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Client Success Manager
The Opportunity Group —Newcastle upon Tyne
You will provide insights on client-to-business interactions, improve customer experience through support, finding new ways of working, and constantly striving…
Quick apply
Success Lead
National Learning Group —Metrocentre
Confident escalation handling with parents, customers, or external stakeholders. Servicing markets in the UK and Asia this vital role is focused on driving high…
£28,000 - £32,000 a year
Quick apply

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client success manager jobs near newcastle upon tyne

Client Success Manager

The Opportunity Group -
Newcastle upon Tyne

Quick apply

Job details

Permanent

Full job description

Job Description

*please note this a remote role that can be based anywhere*

The role of a Customer Success Manager is critical for the success of our learning programmes and customer outcomes - that's why we're taking time and effort to explain how to do the job well and who will be right fit for this role.

What’s important is that you’ll drive engagement, onboarding and outcomes from our client learning programmes with the intention to expand advocacy and establish long term relationships.

You will provide insights on client-to-business interactions, improve customer experience through support, finding new ways of working, and constantly striving to delight our customers.

Successful candidates must be social, analytical, possess an aptitude for learning and using new methods and software, and be able to communicate clearly and effectively.

What You’ll Do

Partner with our clients to deliver predictable outcomes and experiences for their clients and predictable growth for their business by:

Delivering and communicating ROI for our clients, throughout the learner intervention
Being the trusted partner for the customer on use-case and programme functionality
Being the voice of the customer when managing processes and delivering ‘best in class’ programmes.
Develop and manage client portfolios. Sustain business growth and profitability by maximizing value.
Analyze customer data to improve customer experience. Improve onboarding processes.
Help to find the right solutions for both the organisation and the client.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.

Qualifications

What we’re looking for

Impressive executive presence and communication abilities
Ability to create structure in ambiguous situations and design effective processes
Previous experience managing a portfolio of clients
Understanding of working with cross-functional teams (e.g. Sales, Product, Marketing, Services)
An understanding of the apprenticeship world from work or personal experience would be advantageous

Quick apply

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client success manager jobs in newcastle upon tyne

Client Success Manager

Success Lead

Customer Success Manager

Client Success Executive - 12 months FTC

Account Director

Business Account Manager, Stadium of Light

Field Sales (Account Manager)

Client Partner - UK Local Gov

Customer Relations Specialist

VodafoneThree - Client Sales Lead

eCommerce Growth Manager (Sales)

Robotics Sales Manager

Business Development Manager

Client Partner - UK Justice

Senior Account Manager (MPS & Solution Sales, North East)

Account Manager

Sales Executive

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