Area leader Work, Jobs in Newcastle Under Lyme, Sts (with Salaries)

Customer Service Advisor
Barclays —Stoke-on-Trent
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Area Team Leader
Cheshire East Council —Crewe
- £54,994 - £62,777 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Team Leader
Progress Rail —Stoke-on-Trent
- Up to £44,100 a year
- Weekend availability
- Maintenance
- Continuous improvement
- Welding
- Annual leave
- Sick pay
Quick apply
2d
Lymedale - Logistics Colleague - Maintenance Support
New Look —Newcastle
- Full-time
- Microsoft Word
- Free parking
- Employee discount
Floor staff / 199 - The Reginald Mitchell, Hanley
J D Wetherspoon plc —Stoke-on-Trent
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
4d
Assistant Manager
Farmfoods —Stoke-on-Trent
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
4d
Ward Catering Assistant- Full Day
Sodexo —Stoke-on-Trent
- £10.90 - £13.14 an hour
- Hospital
- Employee assistance programme
- Employee discount
Quick apply
4d
Attendance Officer
Birches Head Academy —Stoke-on-Trent
- £24,598 - £26,683 a year
- Full-time
- IT
- School
- Teaching
- Free parking
- Health & wellbeing programme
Quick apply
3d
Enforcement & Compliance Officer
Driver and Vehicle Licensing Agency —Stoke-on-Trent
- £30,485 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
10d
Prescription Administrator
Well Pharmacy —Stoke-on-Trent
- Monday to Friday
- Administrative experience
- Communication skills
- Negotiation
- Annual leave
- Employee discount
7d
Vehicle and Asset Auditor
Vehicle & Asset Solutions Ltd —Stoke-on-Trent
- £13.94 an hour
- Part-time
- Communication skills
- Annual leave
Quick apply
1d
Occupational Health Advisor
Optima Health —Stoke-on-Trent
- Up to £45,000 a year
- Full-time
- Remote
- Travel
- Paid training
- Annual leave
Store Manager
The White Company —Milton
- Employee discount
Domestic Assistant
Serco Plc —Stoke-on-Trent
- £25,272 a year
- Part-time
- Annual leave
- Employee assistance programme
Area Chef
Aspens —Stoke-on-Trent
- £15 an hour
- No weekends
- Leadership
- School
Facilities manager
Eric Wright Group Limited —Stoke-on-Trent
- £48,607 a year
- Weekend availability
- Annual leave
- Employee assistance programme
Quick apply
Graduate Management Trainee - Stoke on Trent
Enterprise Mobility —Stoke-on-Trent
- Full-time
- Sales
- Customer service
- Bachelor's degree
Bar staff / 755 - The Wheatsheaf, Stoke-on-Trent
J D Wetherspoon plc —Stoke-on-Trent
- £12.81 an hour
- Weekend availability
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
1d
Social Value Officer
Equans —Winsford
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Recycling Operative
INDUSTRIAL SITE MAINTENANCE LTD —Stoke-on-Trent
- £12.71 an hour
- Full-time
- Customer service
- Supervising experience
- In-person
- Free parking
- Referral programme
Quick apply
7d

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area leader jobs near newcastle under lyme, sts

Customer Service Advisor

Barclays -
Stoke-on-Trent

Apply Now

Job details

Permanent
£26,700 a year

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience
Banking

Full job description

Date live: 08/07/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000111313

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly face and first point of contact for our Retail Banking customers in branch or at one of our local hubs, offering face to face guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £26,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

This role is primarily based in our Uttoxeter branch; however, training will take place at the Hanley branch.

Purpose of the role

To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.

Accountabilities

Collaboration across multiple digital channels to personalise each interaction with a customer.
Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support.
Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently.
Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time.
Support teams within the business operations function as needed, including risk management, compliance and collections.
Comply with all regulatory requirements and internal policies related to customer care.
To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

area leader jobs in newcastle under lyme, sts

Customer Service Advisor

Area Team Leader

Team Leader

Lymedale - Logistics Colleague - Maintenance Support

Floor staff / 199 - The Reginald Mitchell, Hanley

Assistant Manager

Ward Catering Assistant- Full Day

Attendance Officer

Enforcement & Compliance Officer

Prescription Administrator

Vehicle and Asset Auditor

Occupational Health Advisor

Store Manager

Domestic Assistant

Area Chef

Facilities manager

Graduate Management Trainee - Stoke on Trent

Bar staff / 755 - The Wheatsheaf, Stoke-on-Trent

Social Value Officer

Recycling Operative

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