Customer service supervisor Work, Jobs in Newry, Dow (with Salaries)

Office Supervisor
Re-Gen Waste —Newry (South Armagh Section)
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Administrative experience
- Supervising experience
- Free parking
- Employee discount
Quick apply
Supervisor
Schuh —Craigavon
- Part-time
- Customer service
- Supervising experience
- Employee assistance programme
- Employee discount
Duty Supervisor
The Rink Sports Arena & Multipurpose Centre —Craigavon
- From £13 an hour
- Part-time
- Hospitality
- Management
- Customer service
- Free parking
Quick apply
2d
Assistant Store Manager
Guess Europe Sagl —Banbridge
- Full-time
- Travel
- Store discount
- Employee discount
Quick apply
10d
Retail Store Supervisor/Team Leader
Mamas & Papas —Lisburn
- Part-time
- Sales
- Supervising experience
- IT
- Employee discount
Quick apply
Supervisor
Holland & Barrett —Craigavon
- £14 an hour
- Part-time
- Customer service
- Leadership
- Store discount
- Annual leave
4d
Retail Store Team Leader
Mamas & Papas —Lisburn
- Part-time
- Sales
- Supervising experience
- IT
- Employee discount
Quick apply
10d
Restaurant Shift / Floor Manager
Tim Hortons —Craigavon
- £13.37 an hour
- Full-time
- Restaurant management
- IT
- Leadership
- Employee discount
Quick apply
Sales Team Leader
LKQ Corporation —Portadown
- Full-time
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
1d
Mechanical and Electrical Supervisor
Avove —Newry
- Full-time
- Contracts
- Agile
- IT
- Employee assistance programme
Quick apply
Team Leader - Glenavy Road, Moira
Henderson Group —Moira
- £14.63 an hour
- Weekend availability
- Management
- Leadership
- School
- Employee assistance programme
- Employee discount
1d

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Office Supervisor

Re-Gen Waste
Newry (South Armagh Section)

Quick apply

Job details

Permanent | Full-time
£30,000 - £40,000 a year

Benefits

Free parking
On-site gym
Canteen
Company events
Employee discount
Life insurance
On-site parking

Qualifications

Customer service
Administrative experience
Supervising experience
Waste management
Leadership

Full job description

Purpose of Job

The Office Manager / Supervisor is responsible for overseeing the day-to-day operations of the weighbridge department within a waste recycling facility. This role ensures the accurate processing of vehicle weights, waste documentation, customer accounts, and site administration while supervising office and weighbridge staff. The position plays a key role in maintaining operational efficiency, regulatory compliance, and excellent customer service.

Key Responsibilities

Weighbridge Operations

· Supervise daily weighbridge activities for incoming and outgoing vehicles.

· Supervise daily weighbridge activity across both sites, ensuring all vehicles and loads are weighed and logged on time

· Ensure accurate recording of weights, waste types, customer details, and transport documentation.

· Monitor and maintain weighbridge software and reporting systems.

· Ensure weighbridge tickets are completed correctly and filed in line with environmental and site compliance standards.

· Resolve discrepancies relating to weights, tickets, or customer accounts.

· Coordinate vehicle flow and communication with site operations teams.

Office Administration

· Manage office administration procedures and ensure records are maintained accurately.

· Prepare daily, weekly, and monthly operational reports.

Staff Supervision

· Supervise and support weighbridge operators and administrative staff.

· Provide training and guidance on company procedures and compliance requirements.

· Monitor staff performance and promote a positive working environment.

· Organise staff rotas, holidays, and daily workload allocation.

· Help balance workloads across the team, stepping in to support operations when priorities change.

Customer & Driver Relations

· Act as the main point of contact for customers, drivers, and suppliers.

· Handle customer queries, complaints, and service requests professionally.

· Maintain strong working relationships with contractors and transport providers.

Weighbridge Operations & Data

· Monitor data entry and movement records, checking for accuracy and resolving any issues quickly.

· Ensure weighbridge tickets are completed correctly and filed in line with environmental and site compliance standards.

Customer Paperwork & Releases

· Coordinate and prepare customer waste releases, keeping a close eye on contract deadlines.

· Send customers all required documentation, including weighbridge tickets, packing lists, and supporting photos where needed.

· Act as the main point of contact for customer queries, ensuring a smooth and helpful service from start to finish.

Essential Criteria:

· Experience working in a busy, fast-paced weighbridge or similar operational environment.

· Strong admin and data accuracy skills, with confidence managing paperwork and records.

· A team-first attitude with the ability to train and support others.

· Comfortable coordinating customer communication and releases within deadlines.

· A practical and organised approach to scheduling and daily operations.

Desirable Experience

· Experience within the waste management, recycling, environmental services, or sustainability sector.

Pay: £30,000.00-£40,000.00 per year

Benefits:

Canteen
Company events
Employee discount
Free parking
Life insurance
On-site gym
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service supervisor jobs in newry, dow

Office Supervisor

Supervisor

Duty Supervisor

Assistant Store Manager

Retail Store Supervisor/Team Leader

Supervisor

Retail Store Team Leader

Restaurant Shift / Floor Manager

Sales Team Leader

Mechanical and Electrical Supervisor

Team Leader - Glenavy Road, Moira

I want to receive the latest job alerts for customer service supervisor in newry, dow

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