Inbound sales Work, Jobs in Newry, Dow (with Salaries)

Customer Service Agent
Around Noon —Newry
- £25,000 a year
- Microsoft Word
- Computer literacy
- Data entry
Quick apply
Sales Executive
Cuchulainn Teamwear —Newry
- £29,000 a year
- Weekend availability
- CRM software
- Computer literacy
- Salesforce
- Free parking
Quick apply
2d
Sales Development Representative
EPAM Systems, Inc. —Newry
- CRM software
- Spanish
- English
- Employee assistance programme
- Referral programme
Customer Service Sales Advisor
Kingspan Water and Energy —Craigavon
- £27,494 a year
- Full-time
- Hybrid work
- Computer literacy
- Business development
- Computer skills
- Employee discount
- Referral programme
Quick apply
4d

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Customer Service Agent

Around Noon -
Newry

Quick apply

Job details

£25,000 a year

Qualifications

Microsoft Word
Sales support
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Microsoft Office Suite
Complaint handling
Data entry
Organisational skills
Food industry
Customer interaction
Sales and customer service experience
Communication skills
Supply chain customer service

Full job description

Job Purpose:

The Customer Service Administrators are an integral part of the Sales Team, responsible for providing an outstanding customer service experience at all times, processing orders received both via email and over the phone, and building great relationships with colleagues and customers alike.

Essential Duties & Responsibilities:

Be the first point of contact for inbound customer calls providing information, advice and guidance on products that are provided
Take customer orders via telephone and email, accurately inputting them into our in-house system before our daily deadline
Work closely with customers and our logistics team in addressing delays, shortages, breakages, returns and customer complaints.
Chase purchase orders & delivery dates with customers
Demonstrate knowledge, understanding and enthusiasm for the business and its products in order to ensure that you are able to aptly assist Customers with any queries.
Maintain all aspects of administration to a high standard whilst being committed to achieving tight customer SLAs and helping the team to achieve its KPIs.
Respond to customer queries via email, in a timely and professional manner to resolution
Work closely with the finance department to ensure that they have all the information they require prior to closing the books on a monthly basis.

Criteria

At least 6 months experience in customer service and/or sales
Well-developed interactive, organisational and communication skills
Ability to work under pressure, dealing with multiple tasks and deadlines
Proficient computer skills with data entry and communication: Microsoft Office (Excel, Word, Outlook)
Knowledge of food industry is helpful

Quick apply

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inbound sales jobs in newry, dow

Customer Service Agent

Sales Executive

Sales Development Representative

Customer Service Sales Advisor

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