Machine learning Work, Jobs in Newton Aycliffe, Dur (with Salaries)

Technical Support Specialist (Hybrid)
CameraMatics —Darlington
- Hybrid work
- Computer Science
- Organisational skills
- Communication skills
Technical Support Manager (Hybrid)
CameraMatics —Darlington
- Hybrid work
- Computer networking
- Organisational skills
- Leadership
IS Manager
ParalloyGroup —Billingham
- IT
- Leadership
- Communication skills
Research & Development Engineer
Labman Automation —Stokesley
- £40,000 - £55,000 a year
- Full-time
- Engineering
- Laboratory experience
- AI
Teacher - Digital Technology (x2 positions)
Gateshead College —Gateshead
- £21,471 - £41,507 a year
- Part-time
- Azure
- Java
- AWS
- Annual leave
- Employee assistance programme
1d
Data Science and Analytics Graduate
Sage —Newcastle upon Tyne
- Computer Science
- Machine learning
- AI
6h
Research Assistant - Computer Vision and Machine Learning (Visual-AI)
Durham University —Durham
- £31,236 - £37,694 a year
- Full-time
- Doctoral degree
- Computer Science
- Engineering
- Annual leave
- Employee assistance programme
13d
Product Manager, Office to Field
Trimble —Newcastle upon Tyne
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Machine learning
Data Engineer (SC Cleared)
Scrumconnect Consulting —Newcastle upon Tyne
- £400 - £450 a week
- Hybrid work
- Data analysis skills
- SQL
- AWS
Senior Data Scientist
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £42,665 - £50,495 a year
- Part-time
- Azure
- Windows
- Presentation skills
- Annual leave
- Sick pay
5d
AI Engineer
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- DevOps
- Master's degree
- Employee assistance programme
- Employee discount
Quick apply
Senior Software Engineer - FTC
Public Library of Science —Newcastle upon Tyne
- £65,000 - £142,000 a year
- Remote
- Computer Science
- Bachelor's degree
- Machine learning
- Annual leave
Director, Solutions Engineering (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- CRM software
- Management
- Computer Science
- Annual leave
Quick apply
Solution Architect
Hubexo —Newcastle upon Tyne
- AWS
- Machine learning
- APIs
Oliver Wyman - Data & Analytics Research Fellowship - Newcastle upon Tyne
Oliver Wyman —Newcastle upon Tyne
- Full-time
- Doctoral degree
- English
- Machine learning
Commercial Director - Data
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Oracle
- Sales
- Employee assistance programme
- Employee discount
Quick apply
Senior Security Engineer
Atari, Inc. —Newcastle upon Tyne
- Azure
- AWS
- Analysis skills
Quick apply
1d
Data Architect
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Oracle
- AWS
- Employee assistance programme
- Employee discount
Quick apply
Senior AI Product & Research Engineer (Consultant)
Version 1 —Newcastle upon Tyne
- Full-time
- AWS
- AI
- Python
- Employee assistance programme
- Employee discount
Quick apply
AI Solution Architect
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Master's degree
- AWS
- Employee assistance programme
- Employee discount
Quick apply

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machine learning jobs near newton aycliffe, dur

Technical Support Specialist (Hybrid)

CameraMatics -
Darlington

Apply Now

Job details

Qualifications

Computer Science
Technical support
Organisational skills
Communication skills
Information Technology

Full job description

Who we are

We’re on a mission to transform how fleets operate, using cutting-edge camera technology, AI, machine learning and telematics to make roads safer and businesses smarter.

As an award-winning SaaS company in a high-growth phase, we’re scaling fast and expanding into new markets worldwide. Our technology gives fleet operators real-time visibility, reduces risk, improves efficiency, and helps set new safety standards across the industry.

Join a global, ambitious team and be part of what's next!

The Role

As a Technical Support Specialist at CameraMatics, you will be the first point of contact for our customers, guiding them through technical challenges and ensuring their satisfaction. You will play a crucial role in troubleshooting issues, providing timely solutions, and contributing to the overall success of our customers' experience with our products.

What you'll do

Deliver exceptional first-line technical support to customers through phone, email, and other communication channels, ensuring a professional, responsive, and customer-focused experience.
Investigate, diagnose, and resolve technical issues relating to Cameramatics products and services, applying a structured and methodical approach to troubleshooting.
Accurately document customer interactions, technical issues, troubleshooting steps, and resolutions within the ticketing system to maintain high-quality support records and knowledge sharing.
Work closely with cross-functional teams, including Engineering, Product, and Customer Success, to resolve complex technical challenges and ensure timely issue resolution.
Manage issue escalation processes effectively, ensuring unresolved cases are routed to the appropriate teams while maintaining clear communication and ownership through to resolution.
Identify recurring issues, trends, and opportunities for improvement, providing actionable feedback to support product enhancements, operational efficiencies, and an improved customer experience.
Contribute to the development and maintenance of technical documentation, knowledge base articles, troubleshooting guides, and customer training materials to promote self-service and knowledge sharing.
Support a global customer base by participating in a shift-based support rota, demonstrating flexibility and adaptability to work alternative hours as required to meet business and customer needs.
Take ownership of customer issues from initial contact through to resolution, ensuring customers are kept informed and receive timely updates throughout the support journey.
Continuously develop technical knowledge and product expertise, staying up to date with new features, technologies, and industry developments to provide best-in-class customer support.

What we’re looking for

2+ years of experience in a technical support or customer-facing technical role, ideally within a software or technology environment.
A strong interest in technology and problem-solving, with a solid understanding of computer systems, networking, and troubleshooting. A degree in Computer Science, Information Technology, or a related field is welcome but not essential.
Experience using diagnostic tools, remote support technologies, and structured troubleshooting approaches to investigate and resolve issues effectively.
Strong written and verbal communication skills, with the ability to explain technical concepts clearly and confidently to both technical and non-technical audiences.
A customer-focused mindset, with a genuine passion for delivering a positive customer experience and helping users find the right solutions.
The ability to work independently while also collaborating effectively with colleagues in a fast-paced and evolving environment.
Strong organisational skills, attention to detail, and the ability to manage multiple priorities while maintaining a high standard of work.

Why Join CameraMatics?

High-growth global SaaS company
Collaborative team culture, fast moving & focused on quality
Opportunity to grow with a scaling business
Hybrid working: 4 days in office, 1 day working remote

Apply Now

Refine Your Search

machine learning jobs in newton aycliffe, dur

Technical Support Specialist (Hybrid)

Technical Support Manager (Hybrid)

IS Manager

Research & Development Engineer

Teacher - Digital Technology (x2 positions)

Data Science and Analytics Graduate

Research Assistant - Computer Vision and Machine Learning (Visual-AI)

Product Manager, Office to Field

Data Engineer (SC Cleared)

Senior Data Scientist

AI Engineer

Senior Software Engineer - FTC

Director, Solutions Engineering (UK Remote)

Solution Architect

Oliver Wyman - Data & Analytics Research Fellowship - Newcastle upon Tyne

Commercial Director - Data

Senior Security Engineer

Data Architect

Senior AI Product & Research Engineer (Consultant)

AI Solution Architect

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