Trust manager Work, Jobs in Newton Ferrers, Dev (with Salaries)

Freedom to Speak Up Guardian
The Guardian Service Ltd —Torquay
- £42,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Management
- Health & wellbeing programme
- Work from home
Quick apply
5d
Regional Trainer
OCS Group —Plymouth
- Monday to Friday
- Travel
- Contracts
Quick apply
Programme Director
Torbay and South Devon NHS Foundation Trust —Torquay
- £79,504 - £91,609 a year
- Full-time
2d
Trust Board Business Manager
University Hospitals Plymouth NHS Trust —Plymouth
- £66,582 - £77,368 a year
- Full-time
9d
Catchment (SPS) Operator
South West Water —Plymouth
- £27,523 - £36,011 a year
- Employee discount
11d
Estate Agent
The Property Experts —Paignton
- £8,400 a month
- Remote
- Sales
- Administrative experience
Apprenticeship Sales Coordinator
Greenlight Safety and Training —Plymouth
- From £27,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
Phlebotomist
University Hospitals Plymouth NHS Trust —Plymouth
- £25,272 a year
- Full-time
- Communication skills
5d
Behaviour Support Coordinator
Plymstock School —Plymouth
- £22,974.50 - £25,300.73 a year
- School
Pathology Screening Administrator
University Hospitals Plymouth NHS Trust —Plymouth
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
10d
Business Change Manager
University Hospitals Plymouth NHS Trust —Plymouth
- £57,528 - £64,750 a year
- Full-time
Clerical Officer (ENT Receptionist)
University Hospitals Plymouth NHS Trust —Plymouth
- £25,272 a year
- Part-time
4d
Retail Sales Advisor - Plymouth
Oak Furnitureland —Plymouth
- £44,700 - £49,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Postperson with Driving
Royal Mail Group —Saltash
- Part-time
- Employee discount
Shift Manager Goods in / Goods Out - Newton Abbot
YeoValley —Newton Abbot
- £39,192 a year
- Management
- Maintenance
- Analysis skills
Quick apply
Contract Works Manager (Major Work)
plymouthcommunityhomes —Plymouth
- £48,941 a year
- Hybrid work
- Customer service
- Annual leave
- Employee assistance programme
11d
Cellular Therapies Support Worker
University Hospitals Plymouth NHS Trust —Plymouth
- £28,392 - £31,157 a year
- Full-time
- Organisational skills
- Communication skills
2d
Customer Service Apprentice - Outpatient Appointment
University Hospitals Plymouth NHS Trust —Plymouth
- £15,642.86 a year
- Full-time
5d
Biomedical Scientist
University Hospitals Plymouth NHS Trust —Plymouth
- £32,073 - £39,043 a year
- Full-time
- Communication skills
11d
Assistant Technical Officer (ATO)
University Hospitals Plymouth NHS Trust —Plymouth
- £25,272 a year
- Full-time
- IT
3d

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Freedom to Speak Up Guardian

The Guardian Service Ltd
Torquay

Quick apply

Job details

Permanent
£42,000 a year
5 days ago

Benefits

Health & wellbeing programme
Company pension
Work from home
Company events
Private medical insurance
Life insurance
Referral programme
Sick pay

Qualifications

Microsoft Word
Microsoft Outlook
Management
GCSE
Microsoft Office
Organisational skills
Communication skills

Full job description

Job purpose

Provide independent, confidential liaison for all staff
Support contacting employees to find a self-determined resolution to their concerns by telephone and/or in person
Escalate issues of concern to senior leaders promptly in accordance with agreed timescales following consent from employee
Surface issues for the organisation which might otherwise be unknown
Promote an environment of “Freedom To Speak Up” (FTSU)
Provide support for staff who feel unable to raise issues internally or without support
Present Board report to the Board bi-annually

Key internal organisational relationships

CEO, Director of Operations and Client Services, Director of Strategy and Business Development, Head of Communication, Marketing and Strategic Engagement, Operations Managers, Guardians, Business Partner - Data Analytics and Dialog, Business Partner - Finance, Business Partner – Project Management

Key external relationships

Senior Leadership Team, Non-Executive Director and Board, Contacting Employees, Key Client Contacts

Main duties

Promptly respond to initial telephone or email, contacts providing an empathic and non-judgemental approach
Arrange a face to face meeting as soon as possible to complete conversations with contacting employees at mutually convenient times and venues (on site or off site).
Maximise the use of telephone, Teams etc. to facilitate speedy resolution
Escalate issues of patient safety and care in line with the agreed timescales for an NHS Trust client
Escalate (anonymously when necessary) and remain in contact with the contacting employee and those in the escalation path to ensure a satisfactory resolution is agreed
When required facilitate a meeting between a contacting employee and a colleague, escalating formally their concern (with their permission) in line with the agreed escalation path
Present the Guardian service to staff groups as required and on a regular basis
Agree a level of visibility with the NHS Trust and deliver accordingly
Schedule site visits for promotion of the Guardian service
Participate in Client initiatives to improve the ‘speaking up culture’
Write and keep accurate records and contribute to the evaluation of the effectiveness of the service as required, ensuring that reports are completed and recorded in a timely and accurate way
Send out user satisfaction survey to contacting employees
Ensure that information and data are handled appropriately, and personal and confidential data are protected in line with GDPR requirements
Work in accordance with the Guardian Service policies and procedures

Experience

Essential

Proven management and organisational skills at a mid-management or higher level
Demonstrable experience of interaction with mid-level and senior Executives, Directors and Non-Executive Directors in addressing concerns and issues
Proven experience of dealing sensitively with difficult issues, to act with integrity and maintain confidentiality as appropriate
Experience in giving presentations to small and large groups
Experience in communicating at all levels of staff from all disciplines and/or grades.
Experience of planning and prioritising own workload, and
working on own initiative with minimal supervision

Required skills

Essential

Able to listen without interruption
Excellent verbal and written communication skills to liaise with a wide range of people
Ability to work flexibly to meet the needs of the
Business including occasional evening and weekend work where agreed with the employee/employer in advance
Self- motivated, confident to work on own initiative and in working alone
Able to build a rapport which demonstrates compassion and understanding
Be able to set boundaries, be concise, present information and be able to write reports using Microsoft Office tools.

Personal disposition

Be approachable, trusted and non-judgmental
High emotional intelligence
Enthusiastic and highly motivated
Empathic disposition
Completer/finisher attitude

Particular requirements for role

This role can involve meeting with and speaking to people who are very emotional, very upset or traumatised by current or previous events or who may be at a point of crisis

Job Type: Permanent

Pay: £42,000.00 per year

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
Private medical insurance
Referral programme
Sick pay
Work from home

Application question(s):

Do you have mid to senior management experience?
Are you able to commute within an hour across Torquay?

Work authorisation:

United Kingdom (required)

Work Location: On the road

Quick apply

Refine Your Search

trust manager jobs in newton ferrers, dev

Freedom to Speak Up Guardian

Regional Trainer

Programme Director

Trust Board Business Manager

Catchment (SPS) Operator

Estate Agent

Apprenticeship Sales Coordinator

Phlebotomist

Behaviour Support Coordinator

Pathology Screening Administrator

Business Change Manager

Clerical Officer (ENT Receptionist)

Retail Sales Advisor - Plymouth

Postperson with Driving

Shift Manager Goods in / Goods Out - Newton Abbot

Contract Works Manager (Major Work)

Cellular Therapies Support Worker

Customer Service Apprentice - Outpatient Appointment

Biomedical Scientist

Assistant Technical Officer (ATO)

I want to receive the latest job alerts for trust manager in newton ferrers, dev

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