Hardware technician Work, Jobs in Newtownabbey, Ant (with Salaries)

POS Support Technician
Premium POS Retail Technology Services —Bangor
- £2,500 - £3,000 a month
- Full-time
- Computer networking
- POS
- In-person
- Free parking
- Sick pay
Quick apply
4d
End User Support Technician
Thales —Belfast
- Weekend availability
- Annual leave
- Employee discount
6d
Spinning Operations Technician
ABM UK —Belfast
- £13.87 an hour
- Full-time
- Computer literacy
- Maintenance
- Cleaning
- Employee assistance programme
- Referral programme
Quick apply
Spinning Operations Technician
ABM —Belfast
- £13.87 an hour
- Full-time
- Computer literacy
- Maintenance
- Cleaning
- Employee assistance programme
- Referral programme
Machine Technician
Thales —Belfast
- Full-time
- Doctoral degree
- Master's degree
- Continuous improvement
- Annual leave
- Employee assistance programme

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POS Support Technician

Premium POS Retail Technology Services
Bangor

Quick apply

Job details

Permanent | Full-time
£2,500 - £3,000 a month
4 days ago

Benefits

Free parking
Company pension
Private medical insurance
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Software deployment
Incident queue management
Ticket management
Breakdown recovery
Service restoration
Computer hardware
Ticket management systems
Technical support incident logging
Computer networking
POS
Technical writing
Customer support
Customer interaction
IT incident logging
Application support
Root cause analysis
Fault diagnosis and repair
Communication skills
Remote diagnostics

Full job description

About the Role

Bangor has a strong mix of retail hospitality and service businesses and at Premium POS Retail Technology Services we help customers keep their point of sale systems reliable responsive and ready for day to day trading.

We are looking for a POS Support Technician who can troubleshoot hardware and software issues support customer systems and help resolve technical problems quickly and professionally.

You will work closely with customers field technicians and internal support teams to diagnose faults manage support requests and maintain reliable retail technology services.

Why Work With Us

The Environment: You will work from our Bangor location in a practical technical support setting where problem solving customer service and system reliability are central to the role.

Technical Exposure: You will work with POS terminals payment peripherals printers scanners networking equipment and retail software used across different customer environments.

Customer Impact: Your work will directly help businesses reduce downtime and keep essential sales and payment systems operating effectively.

Growth: We support continued development in retail technology technical support field service systems troubleshooting and customer operations.

Key Responsibilities

Technical Support: Provide first and second line support for POS hardware software peripherals and connected retail systems.

Fault Diagnosis: Investigate technical issues identify likely causes and apply practical troubleshooting steps to restore service.

Customer Assistance: Guide customers through basic diagnostics configuration checks and routine system tasks by telephone email or remote support tools.

Ticket Management: Record support requests accurately prioritise incidents and maintain clear progress notes until issues are resolved.

Hardware Support: Assist with troubleshooting terminals printers scanners cash drawers and other point of sale equipment.

Software Support: Help resolve application configuration login update and connectivity issues affecting customer POS systems.

Installation Support: Assist with new equipment setups system replacements software deployment and customer onboarding activities.

Technical Documentation: Maintain support notes troubleshooting guides equipment records and knowledge base information.

What We Are Looking For

Experience: At least 2 years of experience in technical support IT support retail systems field service or a closely related role.

Technical Knowledge: Good understanding of computer hardware Windows based systems networking fundamentals and common peripheral devices.

Problem Solving: Able to troubleshoot technical issues methodically and identify practical solutions while working under time pressure.

Customer Service: Professional patient and confident when supporting customers with different levels of technical knowledge.

Communication: Clear written and verbal communication skills with the ability to explain technical steps in straightforward language.

Organisation: Able to manage multiple support requests prioritise urgent incidents and maintain accurate service records.

Tools: Experience with ticketing systems remote support software POS platforms or service management tools is preferred.

Mindset: You are patient dependable and solution focused. You take ownership of technical issues communicate clearly with customers and stay organised while helping restore reliable retail operations.

Pay: £2,500.00-£3,000.00 per month

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

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hardware technician jobs in newtownabbey, ant

POS Support Technician

End User Support Technician

Spinning Operations Technician

Spinning Operations Technician

Machine Technician

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