environmental health officer Work, Jobs in norfolk (with Salaries)

Resident Liaison Officer
Norwich City Services Limited —Norwich
- From £30,000 a year
- Part-time
- Sales
- Customer service
- Maintenance
Quick apply
1d
Agricultural Liaison Officers
Dalcour Maclaren —Thetford
- Military
- Driving
- Communication skills
- Free parking
- Annual leave
Quick apply
GIS and Planning Assistant
Forestry Commission —Santon
- £30,105 a year
- Full-time
- Microsoft Office
- Presentation skills
- Communication skills
7d
Operations Manager - High Lodge
Forestry Commission —Santon
- £33,854 a year
- Weekend availability
- Microsoft Office
- Project management
- Presentation skills
14d

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Health and Safety Advisor
R G Wilbrey (Consultants) Limited —Norwich
Ideally, they will be located in the above region and possess the NEBOSH General or Construction certificate and be able to demonstrate that they either hold or…
£38,000 - £48,000 a year
Quick apply
Health & Safety Business Partner
South Staffs Water —Cambridge
A supportive team environment with strong leadership and access to ongoing professional development and CPD. Deliver against KPIs relating to the development of…
Up to £50,000 a year

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Resident Liaison Officer

Norwich City Services Limited -
Norwich

Quick apply

Job details

Part-time | Full-time | Fixed term contract
From £30,000 a year
1 day ago

Benefits

Cycle to work scheme

Qualifications

Sales
Customer service
Maintenance
B2B sales
Construction
Communication skills

Full job description

We have an exciting opportunity for a Resident Liaison Officer to join the Norwich City Service Limited (NCSL) team for a 6 month fixed term contract. If you have a strong customer service background, empathetic, and thrive in a fast-paced environment, we would love to hear from you.

About Us

Responsible for key operational delivery and maintenance of Norwich city's streets, parks and properties by utilising all of the services that our environmental and building repairs teams have to offer.

We locally employ over 300 people with plans of continuous growth, aligned with high aspirations of excellent service delivery. Additionally, we also cater for various private businesses and residents across the city.

NCSL's mission is to deliver efficient and effective environmental and building maintenance services, always putting the customer first, protecting the quality of the environment while embracing our company values and behaviours to enhance the lives of the Norwich community.

Our aim is to create a more inclusive environment that truly balances purpose and culture; one that considers the impact of their decisions on the community and employees. We are passionate about the services we deliver and strive to have a work setting where our company values of accountability, respect and equality are at our core.

Our industry has traditionally attracted more men — and we’re changing that!

We actively encourage applications from women

About the role:

This role is all about delivering a positive, reassuring experience for residents by being their main point of contact throughout surveys, inspections, and damp‑related remedial works. You’ll keep tenants fully informed, arrange and confirm appointments, address concerns with empathy, and build strong relationships that support smooth access and cooperation. A key part of the job is identifying and supporting vulnerable residents, working with housing teams and support services to ensure their needs are met. You’ll coordinate closely with surveyors, contractors, and Norwich City Council teams to keep schedules on track, monitor progress, and resolve issues quickly. Accurate record‑keeping, clear reporting, and a commitment to professionalism, respect, safeguarding, and high‑quality customer service are essential to ensuring residents feel safe, heard, and well supported throughout the process.

This role suits someone with solid experience in housing‑related, customer‑facing work who can deliver excellent service both remotely and in residents’ homes. You’ll bring strong communication skills, the ability to explain processes clearly, and the confidence to handle complaints and resolve issues calmly. Success in the role relies on being highly organised, managing multiple appointments and resident needs at once, and keeping accurate records. Empathy, patience, and the ability to build trust with people from diverse backgrounds are essential, along with a proactive, reliable approach. Experience in social housing, repairs, maintenance, or construction, plus knowledge of damp, surveys, safeguarding, or supporting vulnerable residents, would be an advantage.

Why Choose Us?

Living Wage Employer
Cycle to Work Scheme
Supportive and inclusive environment and culture
Employee Assistant Support and Occupational Health
Commitment to learning and development
25 days annual leave, rising by a day each year until 30 days is reached. Plus 8 bank holidays and a Christmas shut down period.

This role is for 37 hours per week, but to ensure flexibility and promote an inclusive workplace part time hours or a job share agreement will be considered.

Closing Date: Monday 15th June 2026 – please note this vacancy may close earlier if a high number of applications have been received.

Please note if you have not heard from us within 2 weeks of the closing date, your application has been unsuccessful.

Pay: From £30,000.00 per year

Work Location: In person

Quick apply

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environmental health officer jobs in norfolk

Resident Liaison Officer

Agricultural Liaison Officers

GIS and Planning Assistant

Operations Manager - High Lodge

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