Management associate Work, Jobs in Normanton (with Salaries)

Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
Customer Service Specialist (m/f/x)
TIP GROUP —Knottingley
- £31,000 a year
- Customer service
- Communication skills
- Referral programme
Quick apply
Associate Business Analyst
EtioGlobal —Sheffield
- £500 a day
- Analysis skills
- No degree
- Agile
Resales & Staircasing Officer
Heylo —Leeds
- Full-time
- IT
Quick apply
6d
Invoicing Associate - MAT Cover
Selecta —Castleford
- £26,769 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
6h
Research Associate
University of Sheffield —Sheffield
- £38,784 - £39,906 a year
- Full-time
- Hybrid work
- Doctoral degree
- University
- Communication skills
- Annual leave
- Employee discount
5h
Research Associate in Severe Mental Illness
University of York —University of York
- £37,694 - £46,049 a year
- Full-time
- Doctoral degree
- Project management
- Psychology
14d
Regulatory Compliance Associate
GoCardless —Leeds
- £46,400 - £69,600 a year
- Communication skills
14d
Administrator
HCLTech —Leeds
- £24,420 - £34,000 a year
- English
- Windows
- Microsoft Office
Quick apply
Contract Integration & Support Analyst
Incora —Mirfield
- From £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
18h
Senior Document Production Associate
Williams Lea —Leeds
- £33,803 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Referral programme
8d
Customer Success Manager
Tes Global —Sheffield
- Full-time
- Hybrid work
- IT
- In-person
- School
- Annual leave
- Employee assistance programme
Quick apply
Learning Manager
Amazon UK Services Ltd. —Leeds
- Full-time
- Microsoft Excel
- Project management
- Bachelor's degree
6d
Warehouse Associate
Labcorp —Harrogate
- Overtime
- Warehouse experience
6d
Client Implementation Associate
Aon Corporation —Leeds
- Communication skills
Quality Product Associate – Medical Devices
Medasil Surgical Ltd —Leeds
- £28,000 - £31,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
6d
Visual Merchandiser
Levi Strauss & Co. —Castleford
- Full-time
- Sales
- Merchandising
Quick apply
Casual Research Associate - Physical Activity Clinical Champions
Sheffield Hallam University —Sheffield
- Full-time
- No degree
2d
Associate Director – Employee Relations & Business Partnering (Fixed term)
Leeds Beckett University —Leeds
- University
1d
Senior Project Manager
Tait —Pontefract
- Full-time
- Engineering
- Microsoft Office
- Project management
- Annual leave
- Employee assistance programme

I want to receive the latest job alerts for management associate in normanton

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

management associate jobs near normanton

Service Desk Analyst - Tier I

ITA Group Inc
Wakefield

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Desktop support
Computer Science
Customer service
Windows
Analysis skills
Remote access software
IT support
Communication skills
Time management
Information Technology

Full job description

POSITION PURPOSE:

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging, and resolving IT-related issues and requests from employees across the organization.

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS:

Serve as the first point of contact for all IT-related issues and requests from end-users.
Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Provide first-level diagnosis and resolution for a wide range of software, hardware, and network issues.
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary.
Maintain accurate and detailed documentation of all service desk interactions and resolutions.
Assist users with basic software and hardware installations, configurations, and troubleshooting.
Provide guidance and support for company-approved applications and systems.
Contribute to the development and maintenance of the service desk knowledge base.
Identify and report recurring issues or trends to the Service Desk Team Lead.
Participate in ongoing training to stay current with new technologies and support processes.
Assist in the onboarding process for new employees by setting up accounts and providing basic IT orientation.
Maintain a high level of customer service, ensuring user satisfaction with each interaction.
Adhere to IT security policies and procedures in all support activities.
Participate in after-hours support rotation as needed.

POSITION REQUIREMENTS

Associate degree in Information Technology, Computer Science, or related field preferred. Equivalent experience may be considered.
1-2 years of experience in IT support or customer service role preferred.
Strong knowledge of Windows operating systems and Microsoft 365 suite.
Basic understanding of network concepts and troubleshooting.
Familiarity with remote desktop support tools and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving and analytical skills.
Ability to explain technical concepts to non-technical users.
Customer-oriented mindset with a focus on user satisfaction.
Ability to work effectively in a team environment.
Excellent time management and prioritization skills.
Willingness to learn and adapt to new technologies and processes.
To be willing to perform some tasks outside of this job description as required by the business.

C2 Events, part of ITA Group, is a UK-based event production agency that creates and delivers compelling live, virtual, and hybrid experiences for global brands. Known for its creative approach and executional excellence, C2 brings complex events to life from strategy through delivery.

Quick apply

Refine Your Search

management associate jobs in normanton

Service Desk Analyst - Tier I

Customer Service Specialist (m/f/x)

Associate Business Analyst

Resales & Staircasing Officer

Invoicing Associate - MAT Cover

Research Associate

Research Associate in Severe Mental Illness

Regulatory Compliance Associate

Administrator

Contract Integration & Support Analyst

Senior Document Production Associate

Customer Success Manager

Learning Manager

Warehouse Associate

Client Implementation Associate

Quality Product Associate – Medical Devices

Visual Merchandiser

Casual Research Associate - Physical Activity Clinical Champions

Associate Director – Employee Relations & Business Partnering (Fixed term)

Senior Project Manager

I want to receive the latest job alerts for management associate in normanton

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected