Technical support specialist Work, Jobs in North Acton, Gtl (with Salaries)

Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
Technical Support Specialist
MEDIDATA —London
- Microsoft Outlook
- Customer service
- System design
- Annual leave
Technical Support Specialist (Development Support)
University of Surrey —Guildford
- £37,694 - £46,049 a year
- Full-time
- Hybrid work
- University
- School
- Teaching
- Relocation assistance
3d
Application Support Specialist
Programme & Service Delivery —London
- £52,000 - £60,000 a year
- Full-time
- Hybrid work
- English
Quick apply
6d
Product Support Specialist - EMEA
Ashby —London
- £64,500 - £81,500 a year
- Weekend availability
- Remote
- Leadership
- Annual leave
EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
Technical Architect
Anthropic —London
- £180,000 - £225,000 a year
- Hybrid work
- Master's degree
- Bachelor's degree
- Travel
- Flexible schedule
Local Communications Officer – Central London
Metropolitan Police —Hammersmith
- £40,519 a year
- Full-time
- Communication skills
13d
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- 12 hour shift
- Salesforce
- Microsoft Office
- Analysis skills
Cyber Threat Intelligence Analyst
Secret Intelligence Service —London
- £53,267 - £67,369 a year
- Part-time
- Data analysis skills
- Communication skills
- Annual leave
- Flexible schedule
Customer Support Specialist
Sigma Consulting Group —London
- £30,000 a month
- Full-time
- Organisational skills
- Communication skills
Quick apply
Estates Manager
HCA International —London
- Up to £65,000 a year
- Full-time
- Hospital
- Engineering
- Organisational skills
- Employee discount
Orchestrade Specialist
Xantium Group —London
- £150,000 - £225,000 a year
- Computer Science
- Engineering
- SQL
Business Analyst (x2)
Guy's & St Thomas' Foundation —London
- £48,000 - £52,000 a year
- Hybrid work
- Organisational skills
- Agile
- Annual leave
- Employee assistance programme
Quick apply
13d
Information Security Specialist
DeepHealth —London
- £55,000 - £75,000 a year
- Full-time
- Remote
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
Technical Seller Support Specialist
Auction Technology Group —London
- Communication skills
10d
Senior Delivery Specialist
Nephos Technologies —London
- Up to £75,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
13d
Technical Support Specialist
Qualient Solutions —London
- Azure
- Customer service
- DevOps
Technical Administrator
M Group —London
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Annual leave
- Employee assistance programme
IT Support Specialist
Flying Tiger Copenhagen —London
- Weekend availability
- Customer service
- Windows
- Analysis skills

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Technical Support Specialist

Intelligent Imaging Innovations
London

Apply Now

Job details

Permanent
From £40,000 a year

Benefits

Private dental insurance
Company pension
Private medical insurance

Qualifications

Biology
Engineering
Biotechnology
Cell Biology
Bachelor's degree
Physics
Chemistry
Biophysics
Microscopy
Mechanical knowledge
Data Science

Full job description

Intelligent Imaging Innovations (3i) LTD is looking for a Technical Support Specialist to join its expanding team in the United Kingdom. Primary responsibilities include performing preventive maintenance and optimizing microscopy systems. This is an exciting opportunity to join an established scientific instrumentation company designing and manufacturing cutting-edge technologies.

The ideal candidate possesses strong electrical and mechanical skills, is familiar with microscopy systems and can problem-solve with minimal guidance. Preferred qualifications include experience in fundamental optical theory and microscopy applications and familiarity with advanced imaging platforms including multiphoton, light-sheet, spinning disk confocal, widefield fluorescence and transmitted light (brightfield/DIC). This is a permanent position requiring both domestic and international travel.

Qualifications:

Bachelor's or technical degree in related field or equivalent experience
Strong electrical and mechanical skills
Familiarity with microscopy systems
Experience with advanced imaging platforms including multiphoton, light-sheet, spinning disk confocal, widefield fluorescence and transmitted light (brightfield/DIC)
Familiarity with biomedical sciences preferred

Skills & Competencies:

Electrical, technical and mechanical aptitude
Problem solving and analysis with minimal guidance
Communication and customer focused
Team collaboration

Responsibilities:

Telephone and Online Support:

Provide first response technical support to scientists at biomedical research laboratories
Field email and phone inquiries immediately upon receipt
Troubleshoot support issues involving software and opto-electronic hardware performance
Document support issues and manage the reconciliation process via a case tracking system

Customer Site Visits:

Extensive travel to customer sites is required
Site visits involve the same type of support as email and phone inquiries, and may include software and hardware installation of microscopy platforms/systems, systemic troubleshooting, basic hardware repair, equipment relocation, annual system optimization and preventative maintenance

Conditions of Employment:

Legally eligible for employment in the United Kingdom
Work safely with lasers, optical and electrical systems; understand and follow safety procedures and maintain a safe working environment
Travel extensively throughout Europe and abroad
Flexibility to work outside traditional work hours as required
Reside in London or surrounding area

Pay: From £40,000.00 per year

Benefits:

Company pension
Private dental insurance
Private medical insurance

Work Location: In person

Apply Now

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