Job Introduction
This is a fantastic opportunity for an experienced surveyor with good building surveying knowledge to join our building repairs teams! Candidates must be enthusiastic and good communicators, with relevant experience of surveying and managing a repairs service. This role is permanent, at the salary of £48,738 - £53,051 p.a. and is 37 hours per week flexi-time. The role is based at Somerstown Area Housing Office in Portsmouth.
Your new role
You will either be specifically supporting the management of corporate building repairs and/or repair complaints. We maintain a varied housing stock including a diverse range of corporate, operational, commercial and community assets. You will be surveying our corporate and housing assets, updating stock data, assessing the condition of our assets, evaluating and diagnosing what work is required, assessing the best options to carry out the work, issuing repairs and managing a varied range of planned repair projects.
For full details of what this role will involve please see the job profile attached at the bottom of this page!
Who is the person?
You need to:
-
Have relevant experience of managing or supervising in a repairs service environment, ideally have an appropriate repairs qualification such as member status of the Chartered Institute of Housing (CIH) with an appropriate level repairs qualification or a plan to work towards gaining the qualification.
-
Have good knowledge and experience of building construction technology and building pathology together with the ability to coach and advise others. Specifically, it is desirable to have knowledge and experience of corporate, operational, commercial and community assets.
-
Be able to investigate repairs service complaints or enquiries from stakeholders and respond to as appropriate. Including to assess the quality of repairs or the service provided against the appropriate policies, contracts, recognised building standards and appropriate legislation. Specifically, be able to review complaints alongside the Housing Ombudsman guidance and assess financial remedies if necessary.
-
Have knowledge and experience of managing contractors, negotiating contractual matters, gaining quotations, application of contract service schedules, resolution of disputes with contractors and improving the service.
-
Have experience of developing relationships with clients and customers, understanding their aspirations, managing expectations and ensuring that excellent communication occurs to ensure that they are fully informed regarding the repairs and maintenance of their assets, receiving exceptional customer service.
-
Have good knowledge of the Social Housing Regulator consumer standards and experience of applying building related legislation, contract law and guidance including the building regulations, planning law, party wall act, fire safety, electrical inspections, gas installations, legionella, with the ability to advise others.
- Have good knowledge and experience of applying building related legislation, contract law and guidance. Specifically, legislation regarding disrepairs, the housing act, building regulations, planning law (including historical and ancient building consent), party wall act, fire safety, electrical inspections, gas installations, legionella, with the ability to advise others.
-
Have knowledge and experience of construction related health & safety legislation generally with the ability to advise others, specifically the CDM Regulations 2015 and asbestos at work regulations 2012 with the ability to advise others.
-
Be able to assess technical staff, demonstrate and coach practical surveying skills as appropriate; specifically, be able to carry out stock condition surveys, identify stock data and record stock information. Surveys undertaken include identifying building defects, assess quality of work undertaken, offer solutions to resolve any issues and condition assessments to identify potential planned maintenance schemes including preparing specifications of work.
-
Have relevant knowledge and experience of making contractor payments, applying cost control and budget management techniques including undertaking audits. Demonstrate commercial awareness and be able to undertake cost estimates for building work, exercise financial control and assess value for money for the service provided when evaluating the contractor’s application for payment on a cost reimbursable contract.
-
Have relevant knowledge and experience of using all Microsoft packages; in particular be able to demonstrate practical IT skills using Excel spreadsheets to analyse data and be able to use various software packages to accurately update data as part of undertaking the role.
-
Be able to work independently and as part of a team, using PLAN (Proportionate, Lawful, Accountable, Necessary) to resolve problems and find appropriate and effective solutions.
-
Be able to interrogate, analyse and evaluate stock and repair data, to ensure that stock data is accurate and use measures to evaluate the performance of the repairs and maintenance service.
-
Have relevant knowledge and experience of mentoring and developing staff to meet the demands received by the area repairs and maintenance team.
-
Be organised and methodical when measuring demands received by the repairs and maintenance team and managing resources available to provide the service.
-
Have a full driving licence and provide a car for work, as you will be visiting sites across Portsmouth and will need to travel effectively between them.
About Portsmouth City Council
Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.
We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.
Local Government Reorganisation (LGR)
As part of Local Government Reorganisation, current plans will see Portsmouth City Council combine with the district and borough councils of Fareham, Gosport and Havant and parts of East Hampshire and Winchester district councils to form a new, larger unitary authority for south east Hampshire.
We are working towards an implementation date of 1st April 2028, known as vesting day, subject to Parliamentary approval. Until then, we remain focused on maintaining continuity, supporting our workforce, and continuing to deliver excellent services to our residents throughout the transition to the new unitary authority.
This is an exciting time to join us, offering the opportunity to contribute to organisational transformation, develop your career, and help shape future services for our communities.
More information about Local Government Reorganisation can be found on our website: https://www.portsmouth.gov.uk/services/council-and-democracy/your-council/devolution-and-lgr/
Our recruitment process
Full information about our recruitment process can be found on our support for applicants' page: Support for applicants - Careers portal
You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful.
We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal
You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.
Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: Careers Portal - Find jobs with Portsmouth City Council
Should you require any support in completing the application form please contact [email protected] or call the recruitment team on 023 92 616 800.
