Animal care assistant Work, Jobs in North Newbald, Ery (with Salaries)

Head Receptionist
DNAVetcare —Scunthorpe
- Weekend availability
- Front desk
- Communication skills
4d

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Head Receptionist

DNAVetcare -
Scunthorpe

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Job details

Permanent
4 days ago

Qualifications

Veterinary experience
Animal care
Front desk
Communication skills

Full job description

About The Role

Are you a passionate and experienced Veterinary Receptionist looking for an exciting opportunity in Scunthorpe? Look no further! Here at the award winning, thriving Old Registry Vets ,we are currently looking for a dedicated individual to join our incredible team as our head veterinary receptionist.

As a Head Veterinary Receptionist, you'll be the first point of contact for our clients, you'll be the friendly face and the first person our clients see when they walk through our doors, greeting clients with a smile and giving their pets a good old fuss! You'll assist them with scheduling appointments, answering inquiries and providing general support. You will also manage the reception team day to day.

Your day could include:

Welcoming clients and their pets upon arrival
Book appointments and arrivals on the system
Help to promote our Healthcare Plan so that pets are receiving premium discounted preventative treatment
Booking in follow up appointments for the pet once they have left their initial consultation
Help the Vet and Nurse team with queries
Being responsible for paperwork being scanned onto pets digital records
Liaison with clients regarding queries for appointment booking and medication collection
Ordering food and medication
Taking payment immediately after treatment of the pet
0% finance application processing for those clients wanting to spread the cost of payment for larger operations
Managing an extremely busy reception desk with efficiency and professionalism - and don't forget about those emails coming through or those social media pages!

This is a Full-Time position, working 40 hours per week, with a mix of shift patterns between 7:30am-8pm, and 1:4 weekends. You will also be required to work a share of bank holidays per year.

About You

Ideally you will have:

Previous Experience working as a Veterinary Receptionist or in a similar customer-facing role within the Veterinary industry
Exceptional communication and interpersonal skills
Strong organisational abilities and be able to multitask in a fast-paced environment
A genuine love for animals and a commitment to delivering outstanding client service
Be proficient in computer systems and software

Interested? Get in touch today!

About Us

DNA Vetcare is a proudly independent group of multi award-winning surgeries, founded in 2006 by veterinary surgeons Alan van Heerden and Dane Walker. Dane and Alan have taken their years of experience working in numerous high quality practices, to provide exceptional vet care across London and Kent. Claire Baker joined Alan and Dane as a Director in 2019, originally arriving at the main London hospital in 2013 as a locum. Claire heads up the Group’s operations and vet team recruitment.

DNA Vetcare has a network of excellent veterinary surgeons who have been handpicked for their clinical skills, experience and ability to provide compassionate care for your four-legged (or three-legged, finned or feathered) friend. This network of excellence is the foundation on which we have built a strong reputation for providing the very best care to pets and owners alike.

Alan and Dane are dedicated to providing excellent service to clients, respectful, caring and expert care for animals and a supportive encouraging work place for their teams.

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