Digital transformation consultant Work, Jobs in North Shields, Twr (with Salaries)

Customer Success Consultant
Sage —Newcastle upon Tyne
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
CAD Technician
PS Design & Engineering —Washington
- Full-time
- Hybrid work
- AutoCAD
- Employee assistance programme
Analytics Consultant
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- SQL
- AWS
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Security Consultant - H&PS
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Computer networking
- IT
Senior User Researcher
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- AWS
- Mentoring
- Agile
- Employee assistance programme
- Employee discount
Quick apply
Oracle ERP Project Manager
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Oracle
- Business development
- AWS
Quick apply
2h
Procurement Consultant
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Engineering
- Travel
- Contracts
Quick apply
Senior Procurement Consultant
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Engineering
- Travel
- Contracts
Quick apply
Senior Oracle HCM Cloud (Absence & OTL) Consultant
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Oracle
- AWS
- Travel
Quick apply
Oracle EPM Cloud (Planning) Consultant
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Oracle
- AWS
- Travel
Quick apply
Senior Technical Business Analyst
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Employee discount
Quick apply
Senior Oracle Apps DBA Consultant
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Oracle
- AWS
- Travel
Quick apply
3d
Senior Business Development Lead
Leighton —Newcastle upon Tyne
- Full-time
- Hybrid work
- Travel
- Agile
- Annual leave
Quick apply
Procurement Consultant - All Levels (Security Cleared)
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Engineering
- Travel
- Contracts
Quick apply
Senior Oracle EPM Cloud (Planning) Consultant
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Oracle
- AWS
- Travel
Quick apply
Senior Delivery Manager
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- AWS
- Presentation skills
- Agile
- Employee assistance programme
- Employee discount
Quick apply
Associate Director - Procurement
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Management
- Engineering
- Travel
Quick apply
Oracle Fusion Technical Consultant- VBCS
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Oracle
- SQL
- AWS
Quick apply
Senior Lead Oracle Fusion Cloud Integration & Extension Consultant role
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Oracle
- AWS
Quick apply

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Customer Success Consultant
Sage —Newcastle upon Tyne
Acting as a strategic advisor, helping customers achieve successful business outcomes. We're seeking a customer-focused professional with excellent relationship…
1d
CAD Technician
PS Design & Engineering —Washington
Support project delivery in line with BIM Level 2 / ISO 19650 principles. Working knowledge of BIM processes (Level 2 / ISO 19650 preferred).

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digital transformation consultant jobs near north shields, twr

Customer Success Consultant

Sage -
Newcastle upon Tyne

Apply Now

Job details

1 day ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Business processes
Microsoft Office
Accounting
Organisational skills
Payroll
Account management
Communication skills

Full job description

Job Description

Help Customers Thrive. Drive Success. Make an Impact.
Are you passionate about building strong customer relationships and helping businesses get the very best from technology? Do you enjoy combining a consultative approach with commercial awareness to deliver outstanding customer experiences?

We're looking for a Customer Success Consultant to join our team and play a key role in supporting customers throughout their journey. You'll work closely with businesses to understand their goals, champion product adoption, and ensure they realise maximum value from our solutions.

This is an exciting opportunity for someone who enjoys working directly with customers, thrives in a fast-paced environment, and is motivated by helping organisations succeed.
This is a Hybrid role with 3 days per week in our Newcastle Office

Key Responsibilities

What You'll Be Doing
As a Customer Success Consultant, you'll be responsible for developing long-term customer relationships that drive retention, loyalty, and product engagement.
You'll proactively support customers through a structured, multi-channel contact strategy, helping them maximise the value of their investment while identifying opportunities to enhance their experience.
Key responsibilities include:

Building trusted relationships with customers and key stakeholders.

Delivering a proactive Customer Success Programme designed to increase product adoption and customer value.

Understanding customer goals, challenges, and business processes, and aligning product capabilities to their needs.

Acting as a strategic advisor, helping customers achieve successful business outcomes.

Driving customer engagement through phone, email, virtual meetings, and other communication channels.

Monitoring customer health, analysing data and trends, and turning insights into meaningful actions.

Supporting retention and loyalty initiatives through exceptional customer experience.

Identifying opportunities to improve customer outcomes and increase utilisation of products and services.

Maintaining accurate customer records and managing activities against key performance indicators.

Staying up to date with product developments, emerging technologies, and industry trends.

What We're Looking For
We're seeking a customer-focused professional with excellent relationship-building skills and a genuine passion for helping customers succeed.
You'll bring:

Exceptional customer service and communication skills.

Strong influencing and stakeholder management capabilities, with the ability to engage decision-makers at all levels.

A consultative approach and the confidence to challenge, advise, and guide customers.

The ability to identify opportunities and take proactive action.

Strong organisational skills and the ability to manage priorities effectively.

A data-driven mindset, using insights to drive customer outcomes and business value.

Resilience, adaptability, and a positive attitude when navigating challenges.

The ability to build credibility quickly and develop long-lasting customer relationships.

A commitment to continuous learning and maintaining product expertise.

Proficiency in Microsoft Office, including Word, Outlook, and Excel.

Desirable Experience

Experience in Customer Success, Account Management, Customer Service, or a similar customer-facing role.

Knowledge of the Accounting and Payroll industry.

Experience working with software or technology-based solutions.

An interest in emerging technologies and digital transformation.

Why Join Us?
This is more than a customer-facing role—it's an opportunity to become a trusted partner to businesses and directly influence their success. You'll join a collaborative and supportive team where your ideas are valued, your development is encouraged, and your impact is recognised.
If you're passionate about delivering exceptional customer experiences and helping customers unlock the full value of technology, we'd love to hear from you.

#LI-MS2

Apply Now

Refine Your Search

digital transformation consultant jobs in north shields, twr

Customer Success Consultant

CAD Technician

Analytics Consultant

Security Consultant - H&PS

Senior User Researcher

Oracle ERP Project Manager

Procurement Consultant

Senior Procurement Consultant

Senior Oracle HCM Cloud (Absence & OTL) Consultant

Oracle EPM Cloud (Planning) Consultant

Senior Technical Business Analyst

Senior Oracle Apps DBA Consultant

Senior Business Development Lead

Procurement Consultant - All Levels (Security Cleared)

Senior Oracle EPM Cloud (Planning) Consultant

Senior Delivery Manager

Associate Director - Procurement

Oracle Fusion Technical Consultant- VBCS

Senior Lead Oracle Fusion Cloud Integration & Extension Consultant role

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