Location: Newcastle City Centre - Nr Monument Station
Salary: £27,000, rising to £32,000 from 12 months once fully qualified, plus excellent uncapped bonus earning opportunities
Contract Type: Permanent
Position Type: Full Time
Expiry Date: 24/07/2026 23:59
The Vacancy
Looking for more than just a job? Ready to build a career where your effort directly drives your success?
At L&C Mortgages, we don’t just offer opportunities, we create careers. As the UK’s leading fee-free mortgage and protection broker (with 160+ awards to our name), we’re growing fast and investing in the next generation of Protection Advisers.
With a start date of the 1st September 2026, based at our bustling Newcastle office, this is your chance to step into a structured, supported, and genuinely rewarding career. But let’s be clear from the off: it takes focus, resilience, and hard work to succeed. If that excites you, you’ll fit right in.
Why This Role Stands Out
This isn’t just a “learn as you go and hope for the best” role.
From day one, you’ll receive full training, structured coaching, and ongoing support to take you from trainee to fully qualified Protection Adviser — with the opportunity to earn well and flourish within the industry.
You’ll be helping customers protect what matters most: their homes, families, and financial security, making your role both meaningful and impactful.
What You’ll Be Doing
Speaking with customers to understand their needs and concerns, starting that all important discussion into the significance of Protection
Advising on protection products like Life Insurance, Critical Illness Cover, and Income Protection
Delivering clear, tailored recommendations
Managing your cases with keen organisation, accuracy and attention to detail
Balancing customer care, compliance, and performance targets
This is a fast-paced, target-driven environment where effort = reward.
What We’re Looking For
We’re not expecting finished experts, this is a trainee role after all! But we are looking for potential.
You’ll likely have:
Experience in customer service or sales
Strong communication and listening skills
A genuine passion for helping people
Drive, ambition, and the willingness to learn
Keen organisation and team working skills
The resilience to work in a regulated, performance-focused environment
Experience, whilst it's useful, it's the right attitude and willingness to get stuck in that what will truly get you far here. If you’re someone who wants to build a career, not just land a job, this could be the role for you.
What You’ll Get in Return
We take your development seriously, and we make sure your effort is recognised.
Full inhouse training programme with a proven track record of success
Support to achieve your R05 qualification and become a certified expert
Clear progression pathways and excellent earning potential
24 days holiday + bank holidays + your birthday off
Access to our comprehensive benefit provider Perkbox (discounts, wellbeing support & more)
Recognition schemes like “The Extra Mile” awards within L&C, or even one day industry awards
Regular social events (Summer & Winter company wide parties + much more)
Important Information
Due to structured training schedules, we are unable to offer alternative start dates. We appreciate it may be a while to wait, but we will process any successful candidates within plenty of time, nearer to the start date.
Please only apply if you are available to start on 1st September 2026.
Why Join L&C?
Because here, your growth matters. We're on a journey at flying pace with no signs of slowing down, and we want YOU to be a part of it.
You’ll be part of a supportive, high-performing team that celebrates success, encourages development, and gives you the tools to build something long-term.
We'll invest 110% into you and your development, all we ask for is that 110% effort in return.
If you’re ready to work hard, learn fast, and grow your career in financial services, we want to hear from you.
At London & Country Mortgages, we are committed to fostering a recruitment and selection process that is inherently diverse and inclusive. We believe in the strength that comes from a variety of perspectives, backgrounds, and experiences, and we actively seek to create an environment where individuals from all walks of life feel welcome and valued. Our commitment to diversity and inclusion is not just a goal; it is a fundamental part of our organisational culture, driving us to continuously enhance our practices to ensure that every candidate has an equal opportunity to contribute and thrive within our community.
FCA Certification Regime & Conduct Rules
L&C is authorised and regulated by the FCA and is classified as an Enhanced Firm under the Senior Manager’s and Certification Regime (SM&CR). This role is subject to the 6 FCA Conduct rules and you will be expected to adhere to them at all times. (See below). Any confirmed breaches of the Conduct Rules will be reported to the FCA annually. Should you apply for a Certified role in another financial services firm then L&C may be required to disclose this information in a Regulatory Reference request.
You must act with integrity
You must act with due care, skill, and diligence
You must be open and cooperative with the FCA, the PRA and other regulators
You must pay due regard to the interests of customers and treat them fairly
You must observe proper standards of market conduct
You must act to deliver good outcomes for retail customers
The Company
L&C Mortgages - Voted the UK's best mortgage broker.
Founded in 1999 as a fee free telephone based mortgage broker - free to call and free to use our advice and service. We moved into our office in Bath and launched our first website in 2001. Winning our first award for best mortgage broker in 2002, we’ve gone from strength to strength, with a further office in Newcastle Upon Tyne, and over 2 million people coming to us for advice on the best mortgage for them.
Today we have received over 160 awards and offer both online and telephone support. And we remain proudly fee free.
Benefits
Buy Holidays
Perkbox
Electric Car Scheme
Your Birthday Off
Company Pension
Death in Service
If you have a question about a role, a business area or the application process itself, please check our FAQs.
if you still can’t find an answer email us at [email protected].
