Service desk analyst Work, Jobs in North West Leicestershire, Lec (with Salaries)

Service Desk Analyst
Saint Gobain —Loughborough
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
Service Desk Analyst
Gallifordtry —Hinckley
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Service Desk Coordinator
Mark1 IT Solutions Ltd —Melton Mowbray
- £30,000 - £32,500 a year
- Full-time
- IT
- In-person
- Communication skills
- Free parking
Quick apply
6d
Desktop Support Analyst - Derby
Brightwell —Derby
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
2nd Line Support Analyst
nurtur.group —Derby
- Weekend availability
- Hybrid work
- Customer service
- SQL
- HTML
- Free parking
- Sick pay
2d
IT Support Analyst
TavasTechs Ltd —Leicester
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
First Line Analyst 3
Computacenter —Derby
- 12 hour shift
- Customer service
- Project management
- Presentation skills
1st Line Application Support Analyst
Sensical Services Ltd —Coventry
- £26,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Management
- Customer service
- Health & wellbeing programme
- Employee assistance programme
Quick apply
3d
IT Helpdesk Analyst
Macfarlane Group —Coventry
- £28,000 a year
- Temporary
- Maintenance
- IT
- AI
- Free parking
- Annual leave
IT Service Analyst
Samsic UK —Coventry
- £24,000 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- SharePoint
Quick apply
Senior IT Support Analyst
Macfarlane Group —Coventry
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- SharePoint
- Free parking
- Annual leave
IT Security Analyst
Cooper Parry —Derby
- Full-time
- Azure
- English
Second Line Analyst
Computacenter —Nottingham
- Organisational skills
- SharePoint
- Communication skills

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Service Desk Analyst
Saint Gobain —Loughborough
Working closely with colleagues across the wider IT team to ensure issues are resolved efficiently and customers are kept informed throughout.
Quick apply
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously.
£27,178 a year
Quick apply

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service desk analyst jobs near north west leicestershire, lec

Service Desk Analyst

Saint Gobain -
Loughborough

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Job details

Permanent | Graduate

Benefits

Employee discount

Qualifications

Customer service
Technical support
IT support
IT
Communication skills
Information Technology

Full job description

About the Role

Service Desk Analyst

At Saint-Gobain Digital & IT, we're looking for a Service Desk Analyst to join our Service Desk team, delivering outstanding IT support to colleagues across Saint-Gobain UK & Ireland.

If you're passionate about delivering excellent customer service and enjoy solving problems, we'd love to hear from you. Whether you already have experience working in a Service Desk or IT support environment, or you're a recent graduate looking to start your career in IT, this is a fantastic opportunity to develop your skills within a supportive and collaborative team. You'll receive the training and support you need to build a rewarding career while helping colleagues resolve their technical issues quickly and effectively.

Saint-Gobain Digital supports businesses across the UK & Ireland by delivering innovative technology solutions that enable our colleagues to work smarter every day. As part of Saint-Gobain UK & Ireland, we're committed to using technology to help achieve our purpose of Making the World a Better Home.

This is a permanent role working 36.25 hours per week, based in East Leake, Loughborough, on a hybrid basis.

What we're looking for

A passion for delivering exceptional customer service and helping people solve problems.
Experience in a Service Desk, IT support or customer-facing role, or a recent IT graduate eager to begin a career in technical support.
Good knowledge of Windows, Microsoft 365 and basic hardware troubleshooting, or the willingness and aptitude to learn.
Strong communication, organisation and problem-solving skills, with the ability to manage a busy workload.
Experience using an IT ticketing or Service Management system is advantageous but not essential.

What you will be doing

Acting as the first point of contact for IT support requests from colleagues across Saint-Gobain UK & Ireland.
Logging, prioritising and resolving incidents and service requests in line with agreed service levels.
Providing friendly, professional and customer-focused support through a variety of communication channels.
Troubleshooting software, hardware and application issues, resolving as many queries as possible at the first point of contact.
Working closely with colleagues across the wider IT team to ensure issues are resolved efficiently and customers are kept informed throughout.

Staff discounts across Saint-Gobain brands.

Are Saint-Gobain Digital and Saint-Gobain inclusive employers?

Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of "Making the World a Better Home." We play a part in improving daily life through high-performance solutions. Wherever you are, let your unique personality and our values guide you every day to help invent a more sustainable world.

We understand that a diverse workplace is not only a more enjoyable place to be, but also enables better decision-making and innovation. Whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

And what about flexibility?

At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments, and we'll happily discuss any flexibility you may need for this role. Whilst we can't promise to meet every request, we do promise to listen.

If your skills and experience match what we're looking for, we'll be in touch to discuss your experience and get to know you better. We look forward to hearing from you!

Job Reference: GBR13868

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service desk analyst jobs in north west leicestershire, lec

Service Desk Analyst

Service Desk Analyst

Service Desk Coordinator

Desktop Support Analyst - Derby

2nd Line Support Analyst

IT Support Analyst

First Line Analyst 3

1st Line Application Support Analyst

IT Helpdesk Analyst

IT Service Analyst

Senior IT Support Analyst

IT Security Analyst

Second Line Analyst

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