Weekend receptionist Work, Jobs in North West Leicestershire, Lec (with Salaries)

Weekend Administrator/Front Of House
Fortava Healthcare Limited —Nottingham
- £14 an hour
- Part-time
- English
- Microsoft Office
- Administrative experience
Quick apply
4d
Weekend Receptionist ( 10 hrs )
Sudbury Inns ltd Littleover Lodge Hotel —Derby
- £10.59 - £12.71 an hour
- Part-time
- Bar
- Hotel
- Maths
- Free parking
- Employee discount
Quick apply
3d
Front of House Receptionist (Nottingham)
Switch Up —Nottingham
- Part-time
- Travel
- Organisational skills
- Front desk
- Paid training
- Gym membership
12d

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weekend receptionist jobs near north west leicestershire, lec

Weekend Administrator/Front Of House

Fortava Healthcare Limited
Nottingham

Quick apply

Job details

Permanent | Part-time
£14 an hour
4 days ago

Qualifications

Care record keeping
Collaborate with healthcare professionals
Staff recruitment procedures (Human resources)
Dementia care
Experience working with individuals with dementia
Recruitment experience
Inbound customer enquiry call handling
Stock ordering
Updating electronic care records
Care home
UK GDPR
Administrative support experience
Filing
Internal department liaison
English
Scanning
Microsoft Office Suite
Microsoft Office
Administrative experience
Appointment booking and call handling
Recruiting
Organisational skills
Front desk
DBS check processing
Stocking
Care Quality Commission standards
Stock replenishment
Communication skills
New starter paperwork completion for onboarding

Full job description

The Administrator/Front of House is the first point of contact for residents, relatives, visitors, professionals and colleagues, creating a welcoming and professional environment while providing efficient administrative support to ensure the smooth day-to-day operation of the care home.

The role is responsible for delivering high-quality reception services, maintaining accurate records, supporting recruitment and onboarding activities, assisting with resident administration and ensuring office systems operate effectively in accordance with company policies and CQC requirements.

Key Responsibilities

Meet & Greet

Welcome all visitors in a professional, friendly and compassionate manner.
Act as the first point of contact for residents, relatives, healthcare professionals, contractors and members of the public.
Answer incoming telephone calls promptly and professionally, directing enquiries appropriately.
Manage incoming emails and correspondence.
Escort visitors within the home when required
Provide a warm, supportive and understanding service, particularly for families of people living with dementia.
Greet new residents and their families, helping them settle into the home.

Resident Administration

Maintain accurate resident records in both electronic and paper systems as requested.
Order resident consumables as requested.
Coordinate appointments with external healthcare professionals including hairdressers, dentists and chiropodists as requested.
Arrange resident transport and complete escort documentation.
Support residents with personal purchases where required.
Update resident photographs on electronic care systems. Carry out viewings and show rounds for prospective residents in the absence of the Home Manager or Deputy Manager, or when requested.

Administrative Support

Manage daily administrative tasks within the home.
File, archive and maintain documentation in accordance with GDPR and company procedures.
Print, copy, scan and laminate documents and notices.
Maintain office filing systems and ensure records remain accurate and organised.
Order staff uniforms.
Maintain office supplies and equipment, ensuring adequate stock levels.
Organise deliveries to the home.
Attend daily operational flash meetings.
Take accurate minutes at staff meetings, resident and relative meetings, investigations and other meetings as required.
Assist with the management of the home's safe in accordance with company procedures.· Support the wider care team with administrative tasks when needed.

Recruitment and Onboarding

With support from the People team and Home Manager:

Support recruitment administration and onboarding processes.
Prepare recruitment documentation.
Arrange interviews and take interview notes when required.
Send employment reference requests and follow up outstanding references.
Carry out DBS administration and checks in line with company procedures.
Organise documentation for new starters.

Communication

Maintain positive working relationships with residents, relatives, colleagues and external agencies.
Communicate effectively with all departments to support the efficient running of the home.
Escalate concerns promptly to the appropriate manager.

General Responsibilities

Maintain confidentiality at all times.
Comply with GDPR, Data Protection legislation and company policies.
Work in accordance with CQC Fundamental Standards and all relevant legislation.
Maintain professional standards of appearance and behaviour.
Participate in mandatory training and continuous professional development.
Promote equality, diversity and inclusion.
Work flexibly to meet the needs of the service.
Undertake any other reasonable duties appropriate to the role as requested by management.

Person Specification:

Essential

Previous administration or reception experience.
Excellent communication and interpersonal skills.
Strong organisational skills with excellent attention to detail.
Competent in Microsoft Office and electronic record systems.
Ability to prioritise workload and work under pressure.
Professional, caring and compassionate manner.
Ability to maintain confidentiality.
Excellent written and verbal English.

Desirable

Previous experience within a care home, healthcare or regulated environment.
Knowledge of CQC standards.
Experience using electronic care management systems.
Experience supporting recruitment and onboarding.
Understanding of GDPR and confidentiality requirements.
Experience working with people living with dementia.

Key Competencies

Excellent customer service
Compassion and empathy
Professionalism
Organisation and planning
Communication
Teamwork
Accuracy and attention to detail
Initiative
Confidentiality
Problem solving

Pay: £14.00 per hour

Work Location: In person

Quick apply

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weekend receptionist jobs in north west leicestershire, lec

Weekend Administrator/Front Of House

Weekend Receptionist ( 10 hrs )

Front of House Receptionist (Nottingham)

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