Head of customer care Work, Jobs in Northampton, Eng (with Salaries)

Area Manager / Contracts Manager - Commercial Cleaning
RAPID CLEAN —Milton Keynes
- Up to £32,000 a year
- Full-time
- Management
- Customer service
- Team management
- Free parking
- Annual leave
Quick apply
Head of Insights
Dominos —Milton Keynes
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Flexible schedule
Head of Industry Vertical (Aerospace & Automotive) – Cluster West
Yusen Logistics (UK) —Northampton
- £90,000 - £100,000 a year
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Travel
4d
Head of Professional Services
Kinetic Software —Milton Keynes
- Hybrid work
- Sales
- Presentation skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Head of Account Growth
Culina Group —Lutterworth
- Full-time
- Hybrid work
- CRM software
- Team management
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Client Services Specialist
Video Inn Production Limited —Northampton
- £25,500 - £30,000 a year
- Full-time
- Microsoft Outlook
- In-person
- Communication skills
- Employee assistance programme
Quick apply
1d
New Homes Sales Consultant
Dandara —Milton Keynes
- Weekend availability
- CRM software
- Sales
- Microsoft Office
- Employee assistance programme
11d
Head of Financial Reporting
Dominos —Milton Keynes
- Full-time
- Microsoft Excel
- Management
- ERP systems
- Flexible schedule
Store Operations Manager & Business Development Lead (Dry Cleaning all rounder)
Thames Express Drycleaners —Northampton
- £12.71 - £15.12 an hour
- Part-time
- CRM software
- Sales
- Salesforce
- Employee discount
Quick apply
Lead Safeguarding Officer
North Northamptonshire Council —Kettering
- £48,226 - £51,356 a year
- Driving
- School
- Employee assistance programme
Mobile Operations Support Officer - Nights
Ashridge Group Ltd —Milton Keynes
- £29,374.80 a year
- Overtime
- Customer service
- Driving
- In-person
- Annual leave
Quick apply
13d
Wedding Conference & Events Coordinator
Levy —Northampton
- £13.86 an hour
- 8 hour shift
- Hotel
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Executive Assistant - Global Logistics
FCDO Services —Hanslope
- £31,898 a year
- Full-time
- Customer service
- Microsoft Office
- Presentation skills
- Annual leave
Head of Finance - Group Accounting
Dominos —Northampton
- Full-time
- Microsoft Excel
- Management
- ERP systems
- Flexible schedule
Community Mental Health Support Worker
People In Action —Rugby
- £12.71 an hour
- Part-time
- English
- In-person
- Care plans
- Paid training
- Referral programme
Quick apply
13d
Head of Commercial
CEVALogistics —Banbury
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee discount
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Head of Marketing Operations
Lookers —Bedford
- Full-time
- Travel
- AI
- Marketing
- Annual leave
Quick apply
Head of Growth & Acquisition
Lookers —Bedford
- Full-time
- Travel
- Leadership
- Marketing
- Annual leave
Quick apply
Commercial Director
hireful —Northampton
- £80,000 a year
- Business development
- Travel
- Leadership
Quick apply

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head of customer care jobs near northampton, eng

Area Manager / Contracts Manager - Commercial Cleaning

RAPID CLEAN -
Milton Keynes

Quick apply

Job details

Permanent | Full-time
Up to £32,000 a year

Benefits

Free parking
Casual dress
Additional leave
Company car
Annual leave
Flexitime
Company pension
Work from home
Company events
On-site parking

Qualifications

Driving Licence
Management
Customer service
Team management
Commercial cleaning

Full job description

Contracts Manager Vacancy

Milton Keynes, Luton, Watford and surrounding areas

Location: Travel to Milton Keynes, Luton, Watford and surrounding areas, other customer sites as necessary with frequent contact at Head Office in Wokingham

Salary: Total package circa £32,000 per annum. Company vehicle or mileage allowance, commission opportunities, on target revenue bonus.

Hours: 37.5 hours per week at times required to service customer sites

Job Type: Permanent

Company: Rapid Commercial Cleaning Services Ltd

Who we are:

Rapid Commercial Cleaning Services Ltd is a friendly, well‑established business delivering top‑quality cleaning solutions since 1999. With a strong focus on outstanding customer service and excellent value, we have grown steadily year after year. Today, we support around 400 customers across southern England, including schools, offices, medical centres, and leisure facilities.

Despite our growth, we remain committed to a personal approach, ensuring every customer receives a reliable, high‑quality service tailored to their needs.

Why work for us:

Take a look at www.rapidclean.co.uk/cleaning-jobs, or visit us on LinkedIn for the latest news, celebrations and updates: https://www.linkedin.com/company/rapid-commercial-cleaning-services

The role:

Reporting to one of our Operations Managers, you will oversee the day‑to‑day management of 30–40 customer sites across Milton Keynes, Luton and Watford. You will supervise approximately 40–60 part‑time cleaning staff, lead recruitment and training where needed, and carry out regular quality audits with customers.

Your goal is to ensure consistently high cleaning standards, excellent customer care, and engaged, well‑supported site teams.

What you’ll do:

· Conduct regular site audits and follow up on any actions

· Maintain frequent customer contact to ensure satisfaction and resolve issues

· Ensure the highest standards of cleanliness at all sites

· Recruit, train and manage cleaning staff

· Uphold all health and safety requirements

· Communicate regularly with site teams regarding site-specific needs

· Plan, deliver and monitor ongoing training for operatives

· Provide performance feedback and proactively address concerns

· Monitor stock levels and ensure adequate supplies of materials and consumables

· Ensure sites are fully staffed, including arranging holiday and absence cover

· Submit fortnightly pay sheets and complete other admin tasks such as holiday forms and payroll updates

· Carry out any other duties as directed by the Operations Manager

· Attend regular meetings with the Operations Manager and Head of Operations at our Wokingham head office

You are:

· Practical, hands‑on and able to balance people management with commercial awareness

· Proactive, logical and forward‑thinking

· Flexible with working hours

· Experienced within the cleaning industry

· Highly motivated with a strong commitment to customer service

· Self‑driven and able to take ownership of tasks

· An excellent communicator

· Supportive and effective when managing teams

What you’ll need:

· Experience in the cleaning sector (essential)

· Experience managing a team

· A valid UK driver’s license, satisfactory references and right to work in the UK

What we’ll give you:

· A company vehicle or mileage allowance

· A company mobile phone

· A company iPad

· Commission opportunities on new customer consumable orders

· Monthly bonuses based on area revenue

· Up to 27 days’ annual leave (depending on length of service)

· A NEST pension scheme

· Opportunities for ongoing personal development

· Company social events

· Employee perks and rewards

· An inclusive, equal‑opportunities workplace where diversity is welcomed and valued

How to Apply:

Applications are accepted only when accompanied by a CV. Due to high levels of interest, we may not be able to respond to all applicants individually. If you have not heard from us within 2 weeks, your application for this role has been unsuccessful on this occasion.

Pay: Up to £32,000.00 per year

Benefits:

Additional leave
Casual dress
Company car
Company events
Company pension
Flexitime
Free parking
On-site parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

head of customer care jobs in northampton, eng

Area Manager / Contracts Manager - Commercial Cleaning

Head of Insights

Head of Industry Vertical (Aerospace & Automotive) – Cluster West

Head of Professional Services

Head of Account Growth

Client Services Specialist

New Homes Sales Consultant

Head of Financial Reporting

Store Operations Manager & Business Development Lead (Dry Cleaning all rounder)

Lead Safeguarding Officer

Mobile Operations Support Officer - Nights

Wedding Conference & Events Coordinator

Executive Assistant - Global Logistics

Head of Finance - Group Accounting

Community Mental Health Support Worker

Head of Commercial

Ticketing Manager

Head of Marketing Operations

Head of Growth & Acquisition

Commercial Director

I want to receive the latest job alerts for head of customer care in northampton, eng

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