Caller Work, Jobs in Northampton, Nth (with Salaries)

Customer Service & Call Handling Representative (Part Time)
The Office Genie —Northampton
- From £12.80 an hour
- 8 hour shift
- Customer service
- Free parking
Quick apply
1d
Front of House Host
Highgate House —Northampton
- £25,920 a year
- Weekend availability
- Hospitality
- Customer service
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
8d
Business Support Officer (Adults)
West Northamptonshire Council —Northampton
- £26,914 - £27,781 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Head of Year (non teaching)
Transforming Lives Educational Trust —Rugby
- £26,892.93 - £29,213.62 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Care plans
- Free parking
- Health & wellbeing programme
Quick apply
9d
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Administrator
Central and North West London NHS Foundation Trust —Milton Keynes
- £28,392 - £31,157 a year
- Full-time
- Microsoft Office
- Annual leave
2d
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Call Handler
EMED Group —Banbury
- £12.71 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Beds & Luton Children’s Health Hub Team Administrator
East of England Community Health and Care NHS Trust (Cambridgeshire) —Kempston
- £25,760 - £27,476 a year
- Full-time
- Communication skills
13d
Sales Executive
PRESTIGIO CARS LTD —Bedford
- From £12.50 an hour
- Full-time
- Sales
- Driving
- In-person
- Free parking
Quick apply
8d

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Front of House Host
Highgate House —Northampton
Answer incoming telephone calls and deal directly with any queries in a professional and courteous manner, taking messages, and/or transferring callers to the…
£25,920 a year
Quick apply
8d
Front of House Supervisor
Viento Lounge —Daventry
Play your part in driving sales,managing the bar and pass,and helping create a Lounge that your local community loves coming back to. What's in it For You?
£13.10 - £13.30 an hour
Quick apply
11d

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Customer Service & Call Handling Representative (Part Time)

The Office Genie -
Northampton

Quick apply

Job details

Permanent | Part-time
From £12.80 an hour
1 day ago

Benefits

Free parking
Casual dress
On-site gym
Company pension
Company events
On-site parking

Qualifications

Customer service

Full job description

Customer Experience Genie

ABOUT US:

We don’t like to boast… but we might just be the best-kept secret in call and message handling! ;)

The Office Genie is a multi-award-winning, Northampton-based company that’s been picking up the phone, emails, WhatsApp’s, you name it (so our clients don’t have to) since 2005.

We provide Reception and PA support to businesses of every shape and size, all built on one thing: world-class customer service.

Here’s the magic: we give our clients back their most valuable asset — time. Time to grow their business. Time for their families. Time for that holiday they keep promising themselves. Whatever it is, we make it happen by being brilliant on the phone, every single call.

Our mission? To become the #1 Call Handling company in the UK. No small ambition but we like a challenge.

Our Values:

Create a WOW experience for clients, customers and team
Communication is key
Community creates power and emotional connections
Curiosity

Why You'll Love Working Here:

Free on-site parking – easy and abundant
On-site gym — squeeze in a workout on your break
Casual dress — come as you are
Company events — because a team that works hard should play hard too
Company pension — because grown-up things matter
20 days holiday (pro rata) plus bank holidays
A long-established, growing company with a genuinely supportive team who’ve got your back on a manic Monday morning

Is This The Single GREATEST Reception & PA Role Around?

Probably… maybe… you tell me! ;)

Here’s why: we’re not a call centre, so you won’t be reading from a script (we know, that’s basically unheard of these days). Every call is different - you’ll be taking a payment one minute, booking an appointment the next, then transferring a call or fielding a tricky question straight after that. Just when you’ve got the hang of one client’s business, you’re onto the next.

No two days are the same. You will never be bored. You might, however, be brilliantly busy.

Let’s Talk Money:

This role pays £12.80 per hour – with the opportunity for bonuses for going above and beyond.

The Perfect Candidate Will Tick The Boxes Below:

You’ll be a genuine people person - even (especially) when they’re tricky
You’ll have a confident, warm telephone manner
You’ll listen brilliantly and communicate even better
You’ll sweat the small stuff - attention to detail is everything here
You can actually spell (seriously - no txt spk, eva)
You’ve got real customer service experience (a background as a PA, Admin Co-ordinator or in Customer Services is ideal)
You can talk, type and read all at the same time (yes, really)
You’re calm under pressure and can follow instructions to the letter
You’re comfortable juggling 20+ calls an hour once trained - multitasking is your superpower
You’re flexible enough to adapt your hours, including occasional short-notice cover for holidays or sickness
You’ve got resilience, motivation, and a sense of humour to match ours

Qualifications aren’t important to us. Experience, curiosity and a genuine desire to help people are.

What Your Typical Day Might Look Like:

(Shifts vary and are agreed with you - here’s an example of what a day on the desk could look like)

9:00am: Log on, grab a coffee, check overnight messages.

9:05am: First calls of the morning roll in - one client needs a hair appointment booked, another is looking for a quote for driving lessons.

9:45am: Switch gears completely — transferring a call through to a client’s mobile.

10:15am: A caller wants to make a payment over the phone. Detail mode: on.

11:00am: Things ramp up - you’re juggling three clients’ worth of calls back to back.

12:30pm: Lunch - you’ve earned it.

1:15pm: Back on the desk. Admin task: updating a client’s diary notes.

2:00pm: A tricky caller needs some extra patience and a lot of empathy. You nail it.

3:30pm: More calls, more variety, more “no two days are the same.”

4:45pm: Wrap up outstanding admin and hand over any loose ends.

5:00pm: Log off, head home — already wondering what tomorrow’s calls will bring.

Our lines are open Monday-Friday 8.30am-8pm and Saturday 9am–5pm, so your actual shift pattern will be agreed with you - flexibility is a two-way street here.

The Nitty Gritty:

Job Types: Part-time, Permanent
Pay: From £12.80 per hour
Schedule: 4-8-hour shifts, day shifts, Monday to Friday (with occasional overtime), plus Saturday cover on our rota
Location: Northampton — you’ll need to reliably commute or be planning to relocate before starting, as this role is fully in-person

This isn’t an easy job - it takes real dedication and commitment. Lines can ring off the hook, especially on a Monday morning, and you’ll need the initiative to muck in and get it done. But you’ll have a genuinely great support network behind you.

Your Next Step:

Ready to be part of something a bit different? Apply now — and remember, as a business built on attention to detail, we mean it when we say: your application needs to follow these instructions.

We can’t wait to hear from you!

Job Types: Part-time, Permanent

Pay: From £12.80 per hour

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

caller jobs in northampton, nth

Customer Service & Call Handling Representative (Part Time)

Front of House Host

Business Support Officer (Adults)

Head of Year (non teaching)

Contact Centre Advisor (Night Shift)

Administrator

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Call Handler

Beds & Luton Children’s Health Hub Team Administrator

Sales Executive

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