It support technician Work, Jobs in Northampton, Nth (with Salaries)

IT Support Technician
Howes Percival —Northampton
- Customer service
- English
- Microsoft Office
- Employee discount
21h
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £39,339.24 a year
- Full-time
- Hybrid work
- Travel
- Warehouse experience
- IT
- Referral programme
Service Operations Analyst
ITSO Ltd —Milton Keynes
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Oracle
- Windows
- Analysis skills
Quick apply
22h
IT Support Technician (1st/2nd Line)
ONETECHUK LTD —Rugby
- £26,500 - £30,000 a year
- Full-time
- English
- Windows
- Driving
Quick apply
1d
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Phone etiquette
Quick apply
1st/2nd Line IT Support Engineer
Haus of HR —Olney
- £25,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
- Annual leave
Quick apply
Senior IT Support Engineer - On-site Services
GEA Group Aktiengesellschaft —Milton Keynes
- Full-time
- English
- Computer networking
- IT
Technical Support Engineer
Avonnex Limited —Market Harborough
- £24,420 - £26,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Travel
- Free parking
Quick apply
1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Windows
- IT
- Communication skills
Quick apply
7d
IT Apprentice
Postworks —Northampton
- £15,600 a year
- Full-time
- IT
- Linux
- Communication skills
Quick apply
16h
TechEx Operations Analyst (IT Support)
NBCUniversal —Bedford
- Full-time
- Azure
- Travel
- In-person
IT Service Desk Apprentice
QA Apprenticeships —Northampton
- £15,600 - £250,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Annual leave
- Employee assistance programme
12d
Technical Helpdesk
GXO Logistics —Milton Keynes
- £26,000 - £32,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Travel
- Annual leave
Remote Support Engineer
Frossell Recruitment —Milton Keynes
- £37,500 a year
- Full-time
- Customer service
- Engineering
- IT
- Employee assistance programme
- Employee discount
Quick apply
18h
1st Line IT Service Desk Analyst
Primary Goal —Market Harborough
- £25,191 - £26,409 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer networking
Quick apply
Warehouse Systems Administrator (rotating days)
GXO Logistics —Wellingborough
- Up to £32,000 a year
- Full-time
- SQL
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
17h
Technical Support Apprentice
Welcomm Communications Ltd —Market Harborough
- £16,640 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
- Employee assistance programme
Quick apply
13d
Warehouse IT Support Associate
Wayfair —Lutterworth
- £13.53 - £16.36 an hour
- Full-time
- Customer service
- SQL
- Presentation skills
- Annual leave
- Employee discount
Senior IT Technician
Robert Hall Business Equipment —Staverton
- £25,420.00 - £31,408.59 a year
- Full-time
- Windows
- Driving
- Computer networking
Quick apply
1h
Freelance Associate Business Analyst Trainer - day rate
Enterprise Analysts —Milton Keynes
- From £400 a day
- English
- Organisational skills
- IT
Quick apply
3d

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IT Support Technician

Howes Percival -
Northampton

Apply Now

Job details

Permanent
21 hours ago

Benefits

Employee discount
Paid volunteer time

Qualifications

ITIL Certification
Driving Licence
Customer service
Software deployment
GCSE
iOS
English
Microsoft Exchange
Microsoft Office
Driving
BTEC
Communication skills
Active Directory
Intune
Help desk

Full job description

We have an exciting opportunity for a IT Support Technician to join our IT Team in Northampton. This role requires travelling to any of our other offices.

Job Purpose

This friendly team is looking for someone t o provide first and second line IT support to staff, partners and consultants e.g. basic IT diagnosis and fix, undertaking routine maintenance of resources and equipment, support both standard & non-standard software packages. This will require travel to other office locations.

Duties and Responsibilities

To provide first and second line IT support and to work with other members of the IT Operations and Digital Adoption teams in resolving day to day IT problems, ensuring that all queries are recorded and progressed in a timely fashion.
To log and maintain calls with both software and hardware maintenance providers and 3rd party vendors.
Installation, maintenance and repair of IT hardware and networks (includes computers, laptops, tablets, telephones, printers etc.).
To assist with the installation, maintenance and updates of new and current software.
To help maintain and update the hardware and software database and inventories.
To assist with the administration and security of our networks, devices and servers (i.e. user profiles, user accounts, email accounts, security/firmware/software updates etc.).
To monitor, remedy and escalate issues with the backup procedures .
To carry out daily checks of equipment in the meeting rooms.
To provision equipment for new starters, ensuring a positive experience.
Assist with managing the leavers process with particular focus to closing down all associated system accounts, including cloud-based systems.
Escalate urgent issues including potential security breaches and major incidents to stakeholders within the IT department
To learn and develop a thorough working and support knowledge of all software products used by the firm.
To undertake any other reasonable duties as required.
Work with the IT Operations and Digital Adoption teams to ensure knowledge articles are up to date with best practice and withing scope of the support team.

Technical Competencies

Helpdesk / customer service experience essential
UK Driving License and vehicle required for travel to other offices
Working knowledge of using Helpdesk logging software essential
Active Directory & Entra with previous experience of MFA solutions
Windows 11
Microsoft Office 365 support & administration
Mobile Devices including iOS and Android
Experience of Intune & Windows Deployment services
An understanding of laptop imaging & device build processes
Experience of Backup Software & maintenance procedures
A working knowledge of legal software applications would be desirable
Microsoft Exchange 2019 & Exchange Online would be desirable
Qualification/Education
Achieved a minimum of GCSE Grade A to C or Grade 4* or above passes in maths and English (*or equivalent).
Achieved a minimum of a level 2 vocational or professional qualifcation in IT (such as A+, GNVQ, BTEC etc)
Level 3 vocational or professional qualification is preferred
ITIL Foundation is desirable but not essential
Microsoft Certifications desirable but not essential
Behavioural Competencies
Must demonstrate a desire to pursue a career in IT.
Ability to work professionally and independently, taking responsibility and initiative as appropriate.
Demonstrates a productive and organised approach to their work.
Works effectively with customers, clients and users.
Excellent attention to detail and confidentiality.
Ability to work both on own initiative and as part of a team.
Excellent communication skills (written and verbal).
Proactive, flexible and resilient.
Demonstrates flexibility and adaptability, recognising that priorities can change and occasional adjustments to working hours may be required to support the business

About You

About Us

At Howes Percival, we are driven by a commitment to our clients and a passion for achieving their goals. With a rich heritage spanning over 200 years, we have evolved into a leading law firm with a reputation for delivering exceptional results across a wide range of practice areas. Our team comprises highly skilled lawyers who combine deep industry knowledge with innovative thinking to provide strategic advice and tailored solutions to our diverse client base.

As an employer, we value talent, diversity, and collaboration. We foster a supportive and inclusive culture where every team member is empowered to thrive and make a meaningful impact. Joining Howes Percival means being part of a dynamic growing and forward-thinking firm dedicated to excellence in legal practice and client service.

Below are some other reasons that help us in our mission to be a place where people want to work and enjoy working:

We achieved a three-star ‘World Class’ accreditation in the top 75 “Best Companies” (formerly The Sunday Times Best Companies Awards) and ranked 5th in the top 75 “UK's Best Large Companies to Work For” category for 2025.
We have been ranked #1 Best Law Firm to work for in the UK by Best Companies for 2025 and #1 company in the East Midlands region.
We have been accredited with “Investors in People” since 1996 and were shortlisted for Employer of the Year in 2023.
Our lawyers come from a variety of backgrounds, many from larger and City firms, some from in-house – we all share the same Howes Percival DNA and all of this rich experience is there for you to learn from.
We offer a wide range of benefits for all our valued employees including (but not limited to); Perks at Work discounts, profit share scheme and discretionary bonus, 25 days holiday entitlement, one paid ‘charity day’ per year, comprehensive private medical cover, plus a well being calendar with a wide range of regular events.

Apply Now

Refine Your Search

it support technician jobs in northampton, nth

IT Support Technician

IT Support Analyst 2nd Line

Service Operations Analyst

IT Support Technician (1st/2nd Line)

2nd Line Support Technician

1st/2nd Line IT Support Engineer

Senior IT Support Engineer - On-site Services

Technical Support Engineer

1st Line Support Analyst

IT Apprentice

TechEx Operations Analyst (IT Support)

IT Service Desk Apprentice

Technical Helpdesk

Remote Support Engineer

1st Line IT Service Desk Analyst

Warehouse Systems Administrator (rotating days)

Technical Support Apprentice

Warehouse IT Support Associate

Senior IT Technician

Freelance Associate Business Analyst Trainer - day rate

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