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As a VM Manager, you are responsible for delivering high visual merchandising standards across the store, ensuring clear and impactful product presentation that enhances the customer experience.
You will consistently deliver the Matalan brand by executing company guidelines in a consistent and visually engaging way, while aligning displays with commercial priorities. Using your understanding of customer behaviour and sales performance, you adapt layouts and highlight key products to drive sell-through, ensuring all visual activity supports overall store performance.
Key Responsibilities -
- Drive the delivery of Visual Merchandising standards across all departments in line with company guidelines by ensuring all areas of the store consistently reflect Matalan’s visual standards; making adjustments where necessary to maintain a high quality, cohesive in store experience.
- Plan and coordinate seasonal launches, campaigns and visual changes to ensure timely and consistent implementation.
- Work closely with the Store Manager and Regional Visual Manager to align visual priorities with store performance and commercial goals. Ensure that visual activity drives commercial impact and enhances the customer journey.
- Coach and develop store colleagues and VM advisors to build visual capabilities and maintain high standards. Provide ongoing training and guidance to colleagues in order to strengthen their visual merchandising skills.
- Lead by example through fostering a culture of accountability and continuous mprovement while ensuring all colleagues understand and execute VM standards effectively.
- Oversee day-to-day product presentation and availability through the maintenance of tables, displays and key visual areas.
- Coordinate visual activity outside of peak trading hours to minimise disruption and support customer service during trading.
- Maintain planogram integrity and visual principles across all departments to ensure consistency. Regularly make necessary adjustments while balancing commercial needs with brand standards.
- Continuously identify opportunities to improve visual presentation to support sell through and highlight key product areas.
- Use commercial awareness and insights to refine displays, spotlight key products and react quickly in order to maximise sales potential.
- Maintain high visual merchandising standards across all mannequins; ensuring styling, product presentation, and overall brand aesthetics are consistently executed to a premium standard, while managing the ongoing upkeep, care, and presentation quality of mannequin fixtures.
- Own and manage all in-store POS activity, including the ordering, distribution, setup, and implementation of POS materials, ensuring timely and accurate execution across stores.
In addition to competitive salaries, we also offer the below core benefits:
- 20% colleague discount, which increases with length of service
- 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours)
- Optional extra holiday buy scheme up to 5 days per year
- PLUS 1 extra free day leave to support your wellbeing
- Thrive Recognition Scheme
- Employee Assistance Programme & Wellbeing support provided by the Retail Trust
- Life Assurance
- Retail Rewards platform offering discounts for multiple retailers
- Pension Scheme
- Access to a wide range of career development
- Additional benefits may apply depending on your role and area of the business
Leadership
- Enthusiastic, energetic and proactive in supporting the execution of visual merchandising strategies.
- A collaborative team player with the ability to support and deliver on visual merchandising initiatives.
Commercial Acumen
- Strong understanding of store operations and visual merchandising processes.
- Visual/retail qualification or equivalent experience in a similar role.
- Operational Excellence
- Skilled in Photoshop, InDesign, Excel, Word and PowerPoint.
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Strong attention to detail and organisational skills.
Communication & Collaboration
- Relationship-builder who works effectively with cross-functional teams.
- Clear, confident communicator who can engage, influence and challenge constructively.
- Practical, action-oriented and comfortable making decisions at pace.
- A collaborative team player with the ability to support and deliver on visual merchandising initiatives.
