Infrastructure engineer Work, Jobs in Northampton Nn3 (with Salaries)

3rd Line Service Desk Engineer
Bechtle UK —West Hunsbury
- £45,000 - £55,000 a year
- Full-time
- Windows
- Mentoring
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Maintenance
- Continuous improvement
- Mentoring
Quick apply
Technical Services Engineer
Dr. Martens —Wollaston
- Full-time
- Hybrid work
- Bar
- Analysis skills
- Organisational skills
- Annual leave
Quick apply
Administrator Deskside Services
HCLTech —Northampton
- £30,000 - £35,000 a year
- Rotating shift
- Computer Science
- Customer service
- In-person
Quick apply
3rd Line Build & Support Engineer
Weetabix —Burton Latimer
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Annual leave
Quick apply
Infrastructure Operations Engineer
Bedford Borough Council —Bedford
- £43,149 - £46,579 a year
- Full-time
- English
6d
Site Reliability Engineer
Aventra Systems —Milton Keynes
- £42,000 - £56,000 a year
- Full-time
- CRM software
- Computer Science
- Salesforce
Quick apply
6d
IT Support Contract
Ekco —Milton Keynes
- Maintenance
- English
- Travel
Quick apply
Google Workspace Senior Engineer
Travis Perkins plc —Northampton
- 8 hour shift
- Hybrid work
- Google Suite
- Scripting
8d
Senior Network Engineer
GXO Logistics —Northampton
- Up to £65,000 a year
- Full-time
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
9d
Senior Support Engineer
Novastar Infotech Ltd —Milton Keynes
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Mentoring
- SharePoint
- In-person
Quick apply
IT Support Engineer - Modern Workplace
Haas F1 Team —Banbury
- Weekend availability
- Bachelor's degree
- Continuous improvement
- Travel
Quick apply
Cloud Platform Engineer
Howdens Joinery Co. —Northampton
- Full-time
- Azure
- Employee discount
18h
Senior Engineer Services Support
Motorola Solutions —Rugby
- Full-time
- Travel
- AI
- Employee stock purchase plan
- Employee assistance programme
6d
Platform Product Lead
Toolstation —Northampton
- Full-time
- Hybrid work
- AI
- Leadership
- Employee discount
10d
Senior Cyber Responder
FCDO Services —Milton Keynes
- £43,088 - £44,752 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
20h
Python Engineer
Barclays —Northampton
- Master's degree
- AI
Information Security Engineer - Classified Systems
Lockheed Martin —Ampthill
- Analysis skills
- Travel
- Communication skills
18h
ICS / OT Cyber Security Engineer
GE Vernova —Rugby
- Full-time
- Engineering
- Analysis skills
Senior Security Operations Engineer
Travis Perkins plc —Northampton
- Full-time
- Employee discount
5d

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infrastructure engineer jobs near northampton nn3

3rd Line Service Desk Engineer

Bechtle UK -
West Hunsbury

Quick apply

Job details

Full-time
£45,000 - £55,000 a year

Benefits

Health & wellbeing programme
Private dental insurance
Employee mentoring programme
Annual leave
Company events
Private medical insurance
On-site parking

Qualifications

Microsoft Windows Server
Technology infrastructure experience
IIS
CCNA
JNCIA
Mentoring junior staff
Microsoft Exchange
Windows
CCDA
Network infrastructure
Firewall
Remote access software
Mentoring
Technical support incident logging
Organisational skills
SharePoint
SAN
Customer support
VMWare
IT incident logging
Incident log maintenance
Communication skills
vSphere
Help desk

Full job description

3rd Line Service Desk Engineer Northampton

As a 3rd Line Engineer, you will be responsible for providing 3rd line support to Bechtle customers ensuring that incidents, service requests and updates are logged and processed quickly. You will work closely as a point of escalation for 1 st and 2 nd Line support, ensuring strong communication is maintained throughout.

Job Role Responsibilities

Provide 3rd line technical support to customers.
Provide high standard of customer service, ensuring that incidents, service requests and updates from customers are logged and processed quickly and the customer is provided with regular progress updates.
Escalate incidents to service team leaders as appropriate.
Work closely with 1st and 2nd line technical support and field engineers to ensure a high level of communication is maintained.
Assist with the training and guidance of 1st and 2nd line team members.
Provide assistance to the service team for technical design, implementation and support of customer incidents and projects.
Create and maintain suitable customer infrastructure / service documentation. .
Provide occasional on-site support at customer sites to resolve incidents.
Ensure customers and Bechtle equipment/goods are installed to appropriate standards and industry best practice.

Job Requirements

Self-motivated with a positive attitude
Excellent communication and organisational skills and a team-oriented mindset
Minimum 3 years’ experience in a 3rd line technical support role, supporting a variety of core infrastructure technology and services.
Proven experience of supporting a broad range of enterprise technologies and applications including Windows Server, Active Directory, Exchange, Terminal Services/Remote Desktop Services, IIS, SharePoint, networking (DNS, DHCP, switches, routers), firewalls, perimeter/security devices, databases, backup and security software and SQL server
Expert knowledge and experience within the Wintel environment
Good knowledge of Windows desktop operating systems
Expert knowledge and experience with supporting Dell and HP server / blade hardware
Good knowledge of Microsoft, Dell, HP, or NetApp SAN storage systems would be highly advantageous.
Good knowledge of virtualisation technologies including VMware vSphere, Microsoft Hyper-V would be highly advantageous.
Hold two or more industry recognised and relevant certifications, including but not limited to: AZ-*, MS-*, CCA, VCP, CCNA, CCDA, CSA, CSE, AIS, ASE, JNCIA-*. Additional accreditations would be highly desirable.
Ability to work in a busy helpdesk environment and good knowledge of general helpdesk operations.

What we offer

Hybrid Working (3 days in/2 days out, after probation which is 3 months)
Flexible Work Shift Patterns - Between 7am and 7pm
Starting Salary of £45k - £55k.
Location – Brackmills, Northampton.
Culture – Social events, Supportive, Fun, Hard working
Perks – Incentives (holidays, vouchers, lunches, spot prizes)
Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc)
Subsidised health care/medical benefits
Annual Leave – 25-30* days plus B. H’s + optional 2 weeks unpaid. *Increases with time spent
Progression Plan – training & mentor programme.

Reports to: Service Desk Manager - Northampton

Job Type: Full-time

Pay: £45,000.00-£55,000.00 per year

Benefits:

Company events
Employee mentoring programme
Health & wellbeing programme
On-site parking
Private dental insurance
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

infrastructure engineer jobs in northampton nn3

3rd Line Service Desk Engineer

2nd Line Support Technician

Technical Services Engineer

Administrator Deskside Services

3rd Line Build & Support Engineer

Infrastructure Operations Engineer

Site Reliability Engineer

IT Support Contract

Google Workspace Senior Engineer

Senior Network Engineer

Senior Support Engineer

IT Support Engineer - Modern Workplace

Cloud Platform Engineer

Senior Engineer Services Support

Platform Product Lead

Senior Cyber Responder

Python Engineer

Information Security Engineer - Classified Systems

ICS / OT Cyber Security Engineer

Senior Security Operations Engineer

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