Call centre Work, Jobs in Northern Ireland (with Salaries)

Out of Hours Call Handler ( Weekends)
Connected Health —Belfast
- £12.71 an hour
- Part-time
- Hybrid work
- Computer literacy
- Organisational skills
- Computer skills
- Referral programme
Quick apply
8d
Contact Centre Manager
Maurer & Sons Ltd. —Armagh
- £3,800 - £5,300 a month
- Full-time
- Continuous improvement
- In-person
- Training & development
Quick apply
14d
Telemarketer
Yellowcom —Belfast
- £25,000 - £54,000 a year
- Full-time
- CRM software
- Customer service
- Computer skills
- Employee discount
- Referral programme
Quick apply
9d
Customer Service Agent
firmus Energy —Newtownabbey
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Call Centre Agent
RedClick —Enniskillen
- £24,229.33 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- English
- Health & wellbeing programme
- Work from home
Quick apply
Telesales Account Manager - Belfast
Yell Ltd —Belfast
- £29,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Inbound Sales Advisor - Belfast
Concentrix —Belfast
- £26,520 a year
- Full-time
- Sales
- Contracts
- Employee stock purchase plan
- Employee assistance programme
Telesales Executive
Flagship Media Group Ltd —Belfast
- £30,000 - £42,000 a year
- Full-time
- In-person
- Free parking
Quick apply
21h
Customer Service Agent
RiverRidge —Belfast
- Full-time
- Continuous improvement
- Organisational skills
- Computer skills
- Free parking
- Annual leave
8d
Telesales Account Manager - Belfast
Yell —Belfast
- £29,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Life insurance
4h
Outbound Sales Advisor
Radius Limited —Eglinton
- Full-time
- Sales
- No experience needed
- Communication skills
Quick apply
Position: Spanish Speaking Telesales / Lead Generation Executive:
1 Stop Data —Derry
- Monday to Friday
- Spanish
Telesales / Business Developer
Howdens Joinery Co. —Ballynahinch
- Full-time
- Business development
- Annual leave
- Employee discount
1d
Nursery Assistant/Playgroup & School Collector-Part-time (up to 30 hours)
Snowdrops Day Nursery & Out of School Club —Armagh
- £12.71 - £13.00 an hour
- Part-time
- Childcare
- In-person
- School
Quick apply
1d
Position: German Speaking Telesales / Lead Generation Executive:
1 Stop Data —Derry
- Monday to Friday

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Contact Centre Manager
Maurer & Sons Ltd. —Armagh
Previous experience in customer service, contact centre operations, team leadership, operations management, business support, retail, hospitality, or a related…
£3,800 - £5,300 a month
Quick apply
14d
Customer Operations Manager
Maurer & Sons Ltd. —Armagh
Collaborate with sales, logistics, finance, IT, and operations teams to deliver seamless customer experiences.
£3,300 - £4,600 a month
Quick apply
13d

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call centre jobs near northern ireland

Out of Hours Call Handler ( Weekends)

Connected Health -
Belfast

Quick apply

Job details

Permanent | Part-time
£12.71 an hour
8 days ago

Benefits

Cycle to work scheme
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Organisational skills
Relationship management
Computer skills
Communication skills

Full job description

We're looking for dedicated Out of Hours Call Handlers to join our team. As an Out of Hours Call Handler, you'll play a crucial role in providing support and assistance to our service users outside of regular office hours. Your responsibilities will include answering calls, assessing urgent situations, and coordinating appropriate responses. We're seeking candidates with experience in both the Care Industry and call handling. Your knowledge of care practices and your ability to handle calls with empathy and efficiency will be invaluable in ensuring our service users receive the assistance they need, when they need it most.

See below shifts available:

Weekend work 8a.m-2p.m or 2p.m-8a.m

YOUR ROLE AS OUT OF HOURS CALL HANDLER:

Daily Impact: Your role isn't just a job - it's an opportunity to positively influence someone's life every day. Your compassion and dedication will empower individuals to lead fulfilling lives at home.

Essential Connection: For many of our clients, you may be the sole person they interact with. Your presence and care are not just essential; they're a lifeline.

Dynamic Team: Join a dynamic team enhancing the quality of life for individuals and communities throughout Ireland.

WHAT WE'RE LOOKING FOR:

Compassion: A genuine passion for making a positive impact on the lives of others.

Dedication: Commitment to providing vital support and care to those who need it most.

Team Spirit: A desire to be part of a dynamic team that values collaboration and excellence.

WHAT YOU'LL GAIN:

Professional Growth: Opportunities for professional development and advancement within a rapidly expanding company.

Fulfilment: Experience the satisfaction of knowing your work directly contributes to the well-being of others.

Community: Join a supportive community of like-minded professionals who share your dedication to making a real difference.

BENEFITS:

£200 Sign on Bonus
£200 Refer a Friend
Cycle to Work Scheme
Training & development opportunities*.

KEY ROLES & RESPONSIBILITIES:

Maintain all client activity on IT system
Prepare handover materials at the end of shift
To represent the Company in a professional manner at all times, on the telephone, face to face or in written communication
To ensure that telephones are answered promptly and people are spoken to in a polite and respectful manner
To be conversant with the Care Standards Act 2008 for Domiciliary Care Regulations (National Minimum Standards) and legislation governing the service and other regulations concerning the provision of both domiciliary care and residential care services
To be aware of the Quality Assurance Policy of the Company in the provision of a quality service to the Service Users
To maintain confidentiality at all times and carry out the Company's Confidentiality Policy
To report to the Area Manager, Assistant Manager and Director of Care any issues regarding the safeguarding of clients
To ensure the continuous improvement of service delivery
To participate in companywide projects
To carry out any other tasks required by the company

To undertake any other reasonable duties as required*

ESSENTIAL CRITERIA:

Experience working within the Care Industry
Call handling experience
Strong IT Skills
Relationship Management
Strong telephone skills
Excellent organisational and planning skills.

ABOUT US

At Connected Health, we don't just offer a job - we offer careers that are at the forefront of transforming the way homecare is delivered across Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.Connected Health is a leading, well established home care provider providing care throughout Ireland.

Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.

https://connected-health.co.uk/wp-content/uploads/2024/05/Recruitment-of-Ex-offenders-policy.pdf

#NIOJ

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Refine Your Search

call centre jobs in northern ireland

Out of Hours Call Handler ( Weekends)

Contact Centre Manager

Telemarketer

Customer Service Agent

Call Centre Agent

Telesales Account Manager - Belfast

Inbound Sales Advisor - Belfast

Telesales Executive

Customer Service Agent

Telesales Account Manager - Belfast

Outbound Sales Advisor

Position: Spanish Speaking Telesales / Lead Generation Executive:

Telesales / Business Developer

Nursery Assistant/Playgroup & School Collector-Part-time (up to 30 hours)

Position: German Speaking Telesales / Lead Generation Executive:

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