Customer service supervisor Work, Jobs in Northern Ireland (with Salaries)

Office Supervisor
Re-Gen Waste —Newry (South Armagh Section)
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Administrative experience
- Supervising experience
- Free parking
- Employee discount
Quick apply
Supervisor
Schuh —Craigavon
- Part-time
- Customer service
- Supervising experience
- Employee assistance programme
- Employee discount
Duty Supervisor
The Rink Sports Arena & Multipurpose Centre —Craigavon
- From £13 an hour
- Part-time
- Hospitality
- Management
- Customer service
- Free parking
Quick apply
2d
Supervisor
Astrid & Miyu —Belfast
- £26,600 a year
- Sales
- Supervising experience
- Mentoring
Quick apply
Customer Service Supervisor
B&M Retail —Belfast
- £12.89 an hour
- Part-time
- Supervising experience
10d
Team Leader
NEXT —Belfast
- £13.84 an hour
- Full-time
- Customer service
Team Leader
Card Factory —Derry
- £13 an hour
- Leadership
11d
Supervisor
James St. Restaurant —Belfast
- From £13 an hour
- Part-time
- Serving
- Hospitality
- Customer service
Quick apply
4d
24 Hrs Supervisor- Derry
Sostrene Grene —Derry
Shift Manager
Wingstop UK - Belfast —Belfast
- £13.75 an hour
- Part-time
- Leadership
- Restaurant
- Communication skills
- Employee discount
Quick apply
Sales - Supervisor
New Look —Belfast
- Part-time
- Microsoft Word
- Communication skills
4d
Retail Supervisor
Coastline Gaming —Derry
- Weekend availability
- Hospitality
- Computer literacy
- No experience needed
Quick apply
Retail Supervisor - Belfast
Nespresso —Belfast
- £32,243 a year
- Full-time
- Sales
- Customer service
- Supervising experience
Assistant Store Manager
Guess Europe Sagl —Belfast
- Full-time
- Travel
- Store discount
- Employee discount
Quick apply
Supervisor
Holland & Barrett —Craigavon
- £14 an hour
- Part-time
- Customer service
- Leadership
- Store discount
- Annual leave
4d
Product Team Leader
River Island —Derry
- Part-time
- Sales
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
Sales - Holding Supervisor
New Look —Belfast
- Part-time
- Microsoft Word
- Communication skills
7d
Team Leader/Supervisor
Lislea Retail Limited/Maxol Spar Fortwilliam —Belfast
- £13.50 - £14.00 an hour
- Full-time
- Management
- Merchandising
- Administrative experience
Quick apply
Supervisor
Sports Direct —Derry
- £31,450 a year
- Full-time
- Supervising experience
- Leadership
- Annual leave
- Employee discount
Quick apply
8d
Warehouse Dispatch Supervisor
BLK BOX Fitness —Newtownabbey
- £16.00 - £17.50 an hour
- Full-time
- Microsoft Excel
- Team management
- Warehouse experience
Quick apply
4d

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Office Supervisor

Re-Gen Waste
Newry (South Armagh Section)

Quick apply

Job details

Permanent | Full-time
£30,000 - £40,000 a year

Benefits

Free parking
On-site gym
Canteen
Company events
Employee discount
Life insurance
On-site parking

Qualifications

Customer service
Administrative experience
Supervising experience
Waste management
Leadership

Full job description

Purpose of Job

The Office Manager / Supervisor is responsible for overseeing the day-to-day operations of the weighbridge department within a waste recycling facility. This role ensures the accurate processing of vehicle weights, waste documentation, customer accounts, and site administration while supervising office and weighbridge staff. The position plays a key role in maintaining operational efficiency, regulatory compliance, and excellent customer service.

Key Responsibilities

Weighbridge Operations

· Supervise daily weighbridge activities for incoming and outgoing vehicles.

· Supervise daily weighbridge activity across both sites, ensuring all vehicles and loads are weighed and logged on time

· Ensure accurate recording of weights, waste types, customer details, and transport documentation.

· Monitor and maintain weighbridge software and reporting systems.

· Ensure weighbridge tickets are completed correctly and filed in line with environmental and site compliance standards.

· Resolve discrepancies relating to weights, tickets, or customer accounts.

· Coordinate vehicle flow and communication with site operations teams.

Office Administration

· Manage office administration procedures and ensure records are maintained accurately.

· Prepare daily, weekly, and monthly operational reports.

Staff Supervision

· Supervise and support weighbridge operators and administrative staff.

· Provide training and guidance on company procedures and compliance requirements.

· Monitor staff performance and promote a positive working environment.

· Organise staff rotas, holidays, and daily workload allocation.

· Help balance workloads across the team, stepping in to support operations when priorities change.

Customer & Driver Relations

· Act as the main point of contact for customers, drivers, and suppliers.

· Handle customer queries, complaints, and service requests professionally.

· Maintain strong working relationships with contractors and transport providers.

Weighbridge Operations & Data

· Monitor data entry and movement records, checking for accuracy and resolving any issues quickly.

· Ensure weighbridge tickets are completed correctly and filed in line with environmental and site compliance standards.

Customer Paperwork & Releases

· Coordinate and prepare customer waste releases, keeping a close eye on contract deadlines.

· Send customers all required documentation, including weighbridge tickets, packing lists, and supporting photos where needed.

· Act as the main point of contact for customer queries, ensuring a smooth and helpful service from start to finish.

Essential Criteria:

· Experience working in a busy, fast-paced weighbridge or similar operational environment.

· Strong admin and data accuracy skills, with confidence managing paperwork and records.

· A team-first attitude with the ability to train and support others.

· Comfortable coordinating customer communication and releases within deadlines.

· A practical and organised approach to scheduling and daily operations.

Desirable Experience

· Experience within the waste management, recycling, environmental services, or sustainability sector.

Pay: £30,000.00-£40,000.00 per year

Benefits:

Canteen
Company events
Employee discount
Free parking
Life insurance
On-site gym
On-site parking

Work Location: In person

Quick apply

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