Technical advisor Work, Jobs in Northern Ireland (with Salaries)

Telematics Support Advisor
Motia —Antrim
- £26,875 a year
- Full-time
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Manager, Salesforce Technical Consultant, Deloitte Digital
Deloitte —Belfast
- Hybrid work
- Sales
- Salesforce
- Business development
R&D Technical Consultant (Software)
Visiativ —Belfast
- Hybrid work
- Microsoft Office
- Project management
- Travel
- Sick pay
Quick apply
Manager, Business Analysis, Technology Operating Model, Technology Strategy and Transformation, Northern Ireland
Deloitte —Belfast
- Hybrid work
Service Advisor
Pat Kirk Ltd —Omagh
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
- Referral programme
Quick apply
13d
Customer Support Advisor
Keystone Group —Cookstown
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
11d
Consultant - Manager, Organisational Workforce Transformation, Transformation Activation
Deloitte —Belfast
- Hybrid work
- Oracle
- Analysis skills
- Communication skills
Internal Audit/Controls Assurance - non-FS - Semi-Senior
Deloitte —Belfast
- Full-time
- Hybrid work
- Health & wellbeing programme
FX OpsTech Application Support - Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
Service Advisor
Charles Hurst —Dundonald
- £32,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Consultant - Manager, Strategy & Transformation, Defence & Security
Deloitte —Belfast
- Hybrid work
- Microsoft Office
- Analysis skills
- Project management
AI Strategist
PA Consulting —Belfast
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Analysis skills
- Annual leave
Contract - Senior Full Stack Developer (Expert) - Belfast
Deloitte —Belfast
- Hybrid work
- Java
- SQL
- AWS
Internal Audit/Controls Assurance - Non-FS - Senior
Deloitte —Belfast
- Full-time
- Hybrid work
- Presentation skills
- Health & wellbeing programme
Contract - Senior Full Stack Developer - Belfast
Deloitte —Belfast
- Hybrid work
- Java
- SQL
- AWS
CDM/H&S Advisor
Tetra Tech —Belfast
- Hybrid work
- Construction experience
Core Banking Applications Support - Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Leadership
- Annual leave
- Employee assistance programme
Senior/Principal Consultant – Fraud Risk Services
RSM UK —Belfast
- Full-time
- Hybrid work
- Communication skills
Senior / Principal Environmental Advisor - Water
Stantec —Belfast
- Master's degree
- Bachelor's degree
- Annual leave
Managing Consultant - Software Engineering
PA Consulting —Belfast
- Full-time
- Hybrid work
- Azure
- Oracle
- Business development
- Annual leave
Quick apply

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Telematics Support Advisor

Motia -
Antrim

Quick apply

Job details

Full-time
£26,875 a year

Benefits

Free parking
Annual leave
Company pension

Qualifications

Customer service
Electrical engineering
Technical support
Microsoft Office

Full job description

About us:

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 55,000 customers nationwide.

About the role

Reporting to the Telematics Support Manager, the Telematics Support Advisor will be part of a team acting as the first point of contact for Customers who require support. You will provide an exceptional standard of customer service when answering calls and responding to emails or tickets. Technical Support Advisors are expected to work independently and use their own initiative whilst still working effectively as part of their team.

Duties & Responsibilities

Provide a high level of customer service as the first point of contact for customers via telephone, email and our customer portal
Log calls accurately, with a high level of detail on our CRM system.
Proactively deal with Customers queries.
Carry out support query resolutions.
Assist in retrieving CCTV footage for customers via the Motia Portal.
Provide information to customers on request.
Schedule engineer visits, organising relevant equipment and provide technical support to engineers when required
Set up of tracking equipment, both software and hardware.
Knowledge of electrical wiring and interest in electrical engineering desirable but not essential.
Maintain a positive attitude and a high level of customer service.

Requirements

Experience working in a customer facing role be preferred but not essential.
Experience of working within a tech support role would be preferred but not essential.
Experience in software support is beneficial.
Working knowledge of Microsoft Office necessary.
Patient and polite with excellent customer service skills.
Professional and confident communicator.
Fast learner who can adapt to new systems quickly.
Strong problem-solving skills.
Ability to work well individually and as part of a team.
Accuracy and attention to detail.

Benefits

Free parking available
Basic salary - £26,875
Annual Bonus - up to £2000 per annum
25 days annual leave plus bank holidays.
An additional day annual leave for your birthday (after 1 year service)
Holiday purchase scheme up to 5 days (after 2 years service)
Sociable working hours, no weekends or evenings
Fun, supportive working environment
Pension
4 x salary life assurance

Quick apply

Refine Your Search

technical advisor jobs in northern ireland

Telematics Support Advisor

Manager, Salesforce Technical Consultant, Deloitte Digital

R&D Technical Consultant (Software)

Manager, Business Analysis, Technology Operating Model, Technology Strategy and Transformation, Northern Ireland

Service Advisor

Customer Support Advisor

Consultant - Manager, Organisational Workforce Transformation, Transformation Activation

Internal Audit/Controls Assurance - non-FS - Semi-Senior

FX OpsTech Application Support - Assistant Vice President

Service Advisor

Consultant - Manager, Strategy & Transformation, Defence & Security

AI Strategist

Contract - Senior Full Stack Developer (Expert) - Belfast

Internal Audit/Controls Assurance - Non-FS - Senior

Contract - Senior Full Stack Developer - Belfast

CDM/H&S Advisor

Core Banking Applications Support - Assistant Vice President

Senior/Principal Consultant – Fraud Risk Services

Senior / Principal Environmental Advisor - Water

Managing Consultant - Software Engineering

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