The closing date is 20th Jul 2026
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Job summary
We are seeking to recruit for a Secretary who has a passion for high quality customer care to work within the Maxillofacial & Orthodontics Department. This is a full time role.
You'll provide comprehensive secretarial support to the current admin team, consultants, associate specialists, and other allied health professionals. We are looking for someone who can use their own initiative, work well with other people, be able to work on their own as well as being able to approach others for support. The right candidate will have excellent IT and typing skills.
If you think that you are the right person for the job, we would love to hear from you.
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Main duties, tasks & skills required
Communicate with patients, colleagues, internal and external
Deal with day to day correspondence,
Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary
Prioritise own work efficiently and effectively, highlighting any issues to the Band 4
Type all forms of clinical correspondence as dictated by medical staff, by use of audio or copy typing.
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About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
Flexible working options to help you balance work and life
NHS pension scheme for long-term financial security
Generous annual leave allowance to recharge and relax
A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
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Job description
For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.
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Person specification
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Qualifications
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Essential
Minimum of 5 GSCEs including English Language and Maths or functional skills
RSA/OCR III or equivalent typing/word processing including audio typing
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Desirable
Level 3 qualifications or equivalent level of experience
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Experience
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Essential
Audio typing/word processing
Evidence of prioritising workloads/good time management
Minimum 1 year office experience within last 5 years
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Desirable
Previous secretarial experience
Experience of working in a healthcare setting/previous experience of NHS administration processes
Experience of dealing with patients/customers
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Additional Criteria
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Essential
IT literate; including recent experience of using Microsoft packages such as Word, Outlook and Excel
Working knowledge of secretarial/administrative procedures and systems
Ability to organise own time & prioritise.
Ability to multitask.
Able to cope in a busy working environment.
Proven experience of working well as part of a team
Evidence of prioritising workloads/good time management
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Desirable
Minute taking and transcribing
Advanced keyboard skills
Knowledge of medical terminology
Problem solving
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For help with your application, contact:
Louise George
[email protected]
01823343065
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Pay scheme
Agenda for Change
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Band
Band 3
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Salary
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£25760.00 to £27476.00 Yearly
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Contract
Permanent
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Working pattern
Full-Time
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Reference number
184-OR-4955
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Job locations
Musgrove Park Hospital
Musgrove Road
Taunton
Somerset
TA1 5DA
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