Technical support manager Work, Jobs in Norton Fitzwarren, Som (with Salaries)

Customer Technical Support Manager
Refresco —Bridgwater
- Project management
Quick apply
3d

Check out these similar jobs

Based on your search for technical support manager jobs.

Operations Manager
Chubb Fire & Security —Bridgwater
A background in electrical installation or electronic security systems would be preferred, with a sound understanding of the practical and technical aspects of…
£65,000 - £75,000 a year
Quick apply
4d
Estates Officer Specialist Estates Services
Somerset NHS Foundation Trust —Taunton
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific…
£49,387 - £56,515 a year
7d

I want to receive the latest job alerts for technical support manager in norton fitzwarren, som

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support manager jobs near norton fitzwarren, som

Technical Support Manager jobs in London

Technical Support Manager jobs in Thames Ditton

Senior Project Manager jobs in London

Corporate Security Manager jobs in London

Student Support Wellbeing University jobs in London

Customer Technical Support Manager

Refresco -
Bridgwater

Quick apply

Job details

3 days ago

Qualifications

Project management

Full job description

Customer Technical Support Manager

Permanent

Refresco Bridgwater

H15

About The Role

A Customer Technical Support Manager manages the technical relationship between customers and the company, ensuring customer expectations are met in a timely and positive manner.

Manage the technical relationship with customers, ensuring expectations are understood, communicated, and consistently met.
Respond to customer enquiries, conduct site visits and audits, and represent the business at customer review meetings.
Collaborate with site quality teams and commercial account managers to implement customer-driven quality improvements.
Investigate escalated customer complaints and product withdrawals, identify root causes, and implement corrective actions.
Liaise with local authorities to resolve regulatory and enforcement matters while ensuring compliance with safety, hygiene, and housekeeping standards.
Demonstrate strong leadership, empower team members, drive continuous improvement, and maintain high ethical standards with a focus on customer satisfaction.

About You

The ideal candidate will have demonstrable operational experience, ideally within a fast-moving consumer goods (FMCG) manufacturing environment, with a strong understanding of modern manufacturing methodologies and quality systems. They will have a genuine interest in the food and beverage industry and a passion for driving continuous quality improvement. The successful candidate will also possess strong project management skills and proven experience in managing customer quality and technical complaints, using a proactive, customer-focused approach to resolve issues and implement effective corrective actions.

We want someone who will lead and role model to the Refresco core values - agile, responsible, excellent, passionate and entrepreneurial - see here for more detail:

https://www.refresco.co.uk/uk/about/our-values

Refresco believes that equal opportunity for all is fundamental to our company's values and all our applicants can expect fairness and transparency in our recruitment process.

Quick apply

Refine Your Search

technical support manager jobs in norton fitzwarren, som

Customer Technical Support Manager

Check out these similar jobs

I want to receive the latest job alerts for technical support manager in norton fitzwarren, som

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected