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Service Colleague (Express)

ASDA -
Norwich

Apply Now

Job details

Permanent | Part-time
£13.10 an hour
22 hours ago

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Customer service
Customer interaction

Full job description

Job Reference Code: R-103695
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 24
Pay Rate: £13.10
Closing Date: 6 September 2026

**Service Colleague (Express)*Store***

Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations—offering a wide variety of shift patterns to suit different lifestyles. If you're looking for flexible working that fits around your commitments, we’ve got you covered! We’ll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed.

As a Service Colleague, you’ll work across multiple departments to help keep our stores running smoothly. Every day could be different—whether you're serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves. Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and ‘extra special’ products.

We work together as one team to drive sales and deliver a great online and in-store shopping experience.

About You

You’re naturally friendly, enthusiastic, and ready to get stuck in. You’ll enjoy learning new skills across different departments and love helping customers find what they need—maybe even having a friendly chat along the way.

We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application…

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
Company pension
Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
Colleague recognition programme
Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Find your everything

Asda Express

Here at Asda Express, you won’t just find everything we have to offer in our Asda stores, you’ll find fast-food favourites from Greggs to Subway and Burger King. That means we have an even wider range of roles you can join us in. So whether you’re a Store Manager ready to champion the Asda experience across our food-to-go business, a Team Leader who thrives on the huge variety of tasks you’ll find in our restaurants, or a Crew Member getting stuck into everything from till to back of house – you’ll find your everything here at Asda Express.

It's absolutely fantastic being Store Manager in an Asda Express store… delivering the greatest service possible to our customers and the community.

Trevor,

Store Manager

Location

403 Dereham Road, Norwich, Norfolk, United Kingdom, NR5 0SE

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Why Asda?

We’re a really values-led organisation. Our mission means we encourage everyone to be open and honest. We work creatively and collaboratively with each other, valuing everyone’s input. We get on with things, we make them happen. As so many people across the UK rely on us, we have to.

Our Creating Change for Better programme tackles the major challenges facing our business and society today and guides our efforts on where we can make the biggest difference by reducing our environmental footprint, creating healthier products and supporting our communities.

Big businesses like ours offer big opportunities. With more than 1,000 stores across the UK, from superstores and Asda Living to petrol stations, as well as depots and Express stores. £60m+ in revenue taken every day. We conduct £300m worth of transactions every week. Our website handles 2 million transactions a month. And 75% of the UK shop in Asda every year.

Rewards and Recognition

Free remote GP service

Available to you, your partner and your children, 24/7, year round.

Free eye tests

Head to our in store opticians for a free checkup and take care of your vision.

Mental health support

Access free mental health support for you and your family.

Save money on every day spends

Access to hundreds of high-street discounted Vouchers, discounts on days out, gym memberships, airport parking, and more

Setting your loved ones up for the future

As part of the team, you’ll get life assurance.

Guaranteed contracted hours

All colleagues are guaranteed weekly contracted hours / guaranteed weekly shifts via their contract of employment which is agreed with the hiring manager.

Apply Now

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