Hours: 24 hours per week as agreed between Monday to Friday, generally 9am to 5pm.
This will include working every Tuesday or Thursday with other days to be agreed.
Some out-of-hours work (team rota for social media cover) will be necessary and if work is carried out time in lieu will be given.
Salary: £18,294.86 to £20,188.80 (£26,680 - £29,442 full time equivalent
(subject to skills and experience)
Contract: Initially a six month fixed term contract/secondment cover
Location: Head Office, Centrum, Norwich Research Park. Work from other Big C premises or public events may be required from time to time.
Big C is looking for a creative, organised and enthusiastic Digital Communications Coordinator to join our Marketing & Communications team for a six-month fixed-term contract.
This is an exciting opportunity for someone with a passion for content creation, social media and digital communications to help raise awareness of Big C's services, engage supporters and volunteers, and share the impact of our work across Norfolk and surrounding areas.
About the role
You'll create and publish engaging content across our digital channels, helping to tell inspiring stories and keep our communications fresh, relevant and impactful.
Key responsibilities include:
- Planning and delivering social media content
- Managing day-to-day social media activity and engagement
- Writing content for digital, email and print communications
- Producing newsletters and email campaigns using Mailchimp
- Updating website content using WordPress
- Creating case studies that showcase the impact of Big C's services
About you
We're looking for someone with:
- Experience in social media management and digital marketing
- Excellent writing, copywriting and proofreading skills
- Experience creating content for different audiences and channels
- Strong organisational skills and the ability to manage multiple priorities
- Excellent IT and digital platform skills
- A creative, proactive and collaborative approach
Experience of Mailchimp, WordPress, Sprout Social, Canva or working within the charity sector would be advantageous.
If you are reading this from our website, you will be able to access and download the full job description for this role here: Digital Communications Coordinator.
For an accessible version of this job description, please access here: Digital Communications Coordinator Accessible Version.
About Big C
Big C is one of East Anglias largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.
We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 12 charity shops across the region.
Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.
Why Big C?
Were proud to be a Best Employer (Gold, Eastern Region 2025) and offer a supportive, inclusive working environment that values wellbeing, development, and work-life balance.
Our benefits include:
- 33 days holiday (FTE, including bank holidays)
-
5% employer pension contribution
-
Company sick pay and life assurance
-
Wellbeing support including a Health Cash Plan and Employee Assistance Programme
-
Cycle to Work Scheme
-
Hybrid working with some flexibility in hours
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Opportunities for professional development
If you share these values and want to make a real difference, wed love to hear from you.
Apply Now
Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment.
When applying, please complete the online application fully. Information to support your application can be in your attached covering letter or where indicated in the application.
If you have questions about this role, would prefer to apply another way, or require information in an accessible format, please email [email protected] or call 01603 619900.
Closing date for applications: 2 August 2026 however please note that we may interview sooner and this vacancy may close earlier once sufficient applications received.
