Field care supervisor Work, Jobs in Norwich, Nfk (with Salaries)

Field Care Supervisor
Helping Hands —Norwich
- £14,000 - £15,000 a year
- Mentoring
- Care plans
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
3d

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Field Care Supervisor
Helping Hands —Norwich
A full, clean UK driving licence and access to a roadworthy, insured vehicle. Visit customers to review care plans, ensuring they remain accurate, safe and…
£14,000 - £15,000 a year
Quick apply
3d
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Field Care Supervisor

Helping Hands -
Norwich

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Job details

£14,000 - £15,000 a year
3 days ago

Benefits

Annual leave
Employee assistance programme

Qualifications

Driving Licence
Team leadership
Coaching
Mentoring junior staff
Compliance audits
Onboarding coordination
Home care
Mentoring
Professional development mentoring
Risk assessment
Care plans
Leadership
Communication skills
Internal quality assurance

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes they love. Join us, and you’ll be part of a supportive, ambitious community where your work truly matters, and your growth is genuinely valued.

We call this role a Care and Training Practitioner internally, although it is commonly known as a Field Care Supervisor.

As a Care and Training Practitioner with Helping Hands, you’ll play a vital role in shaping exceptional care, supporting new carers from their very first interview through to their full onboarding journey. You’ll coach, guide and uplift your team while helping the branch maintain quality, compliance and meaningful relationships with customers. It’s a role full of purpose, variety and real impact.

What you’ll do

Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
Assist the branch team with compliance, auditing and documentation.
Complete spot checks and supervisions to maintain high standards across your care team.
Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
Carry out risk assessments with care, clarity and professionalism.
Support on-call duties in line with the branch rota.

What you’ll bring

Experience as a Care Assistant and a desire to take the next step in your career.
A full, clean UK driving licence and access to a roadworthy, insured vehicle.
Strong communication skills and a supportive, encouraging approach to working with others.
A keen eye for detail and confidence in maintaining compliance and quality standards.
A people-first mindset – calm, kind and ready to lead by example.

Why Helping Hands

25 days’ annual leave plus bank holidays.
Eligibility for the Blue Light Card with hundreds of national discounts.
Employee Assistance Programme for wellbeing support.
A varied role that blends customer visits with team leadership and office collaboration.
Genuine pathways for growth and development within a nationwide, award-winning care provider.

At Helping Hands we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.

£14,000 - £15,000 per year

Quick apply

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