Implementation consultant Work, Jobs in Norwich, Nfk (with Salaries)

Customer Implementation Consultant
Epos Now —Norwich
- £26,436 a year
- Full-time
- Google Suite
- Windows
Client Development Manager
NielsenIQ —Norwich
- £33,000 - £40,000 a year
- Full-time
- Sales
- English
- SQL
- Employee assistance programme
- Flexible schedule
Quick apply
3d
Associate Director of Psychology
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £79,504 - £91,609 a year
- Full-time
Associate Director of Psychology
Norfolk & Suffolk Foundation Trust —Norwich
- £79,504 - £91,609 a year
- Full-time
- Doctoral degree
- Travel
- Care plans
Consultant Psychiatrist
Priory —Attleborough
- £170,000 a year
- Full-time
- Care plans
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply

I want to receive the latest job alerts for implementation consultant in norwich, nfk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

implementation consultant jobs near norwich, nfk

Customer Implementation Consultant

Epos Now -
Norwich

Apply Now

Job details

Full-time
£26,436 a year

Qualifications

Google Suite
iOS
Windows

Full job description

After a period of sustained international growth, we are looking to strengthen our service department to support a growing customer base. Driving an inclusive company culture, we work closely with employees on their own personal development plans, aligning personal and business goals for shared success.

About the role:

A positive and confident communicator, with an excellent telephone manner, you will be the first interaction for many prospective customers looking for a tech-led solution to their challenges. As a member of the customer support team, you will play a key role in handling customer support calls to onboard new customers and resolve any queries timely and efficiently.

Responsibilities:

Deliver training for new customers as part of their onboarding process
Take inbound customer support calls, answer webchats and tickets
Provide excellent customer service by phone, email, webchat and online user support
Where appropriate, escalate and accurately record customer data
Conduct remote trouble-shooting and training sessions with clients
Develop and maintain an in-depth knowledge on all products and services

Requirements:

The best candidate for this role would be;

Driven and proactive - Can work independently and is determined to succeed (essential)
Organised - Manage diary, phone and update systems with great attention to detail (essential)
Resilient - Can bounce back from challenging customers, remaining calm and professional while dealing with volume calls (essential)
Personable - Able to keep calm and show empathy for customers (essential)

Tech-literate and knowledgeable - Have a basic understanding of Android, iOS and Windows Operating Systems, a basic knowledge or experience in using Google Suite, and an awareness of customer CRM systems and data input (preferred, not essential)

Apply Now

Refine Your Search

implementation consultant jobs in norwich, nfk

Customer Implementation Consultant

Client Development Manager

Associate Director of Psychology

Associate Director of Psychology

Consultant Psychiatrist

I want to receive the latest job alerts for implementation consultant in norwich, nfk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected