Patient coordinator Work, Jobs in Norwich, Nfk (with Salaries)

SPoC Operational Hub Coordinator
East of England Community Health and Care NHS Trust —Norwich
- £28,392 - £31,157 a year
- Full-time
- Management
- Continuous improvement
- Recruiting
6d
Patient Coordinator/reception
Fakenham Medical Practice —Fakenham
- £13,411.17 a year
- Part-time
- Microsoft Word
- Front desk
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
6d
Patient Services Lead
Fakenham Medical Practice —Fakenham
- £14 - £16 an hour
- Hospitality
- Microsoft Office
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
2d
Commercial Programs Coordinator
Fluke —Norwich
- Marketing
- Analysis skills
- Bachelor's degree
Laboratory Scientist - Physical Chemical Testing
Labcorp —Eye
- Full-time
- Computer literacy
- Laboratory experience
- Quality control
Dental Nurse Apprenticeship
Skills4Group —Norwich
- Computer literacy
- No experience needed
- Patient care
8d
Central Norfolk Home First Hub Therapist
East of England Community Health and Care NHS Trust —Norwich
- £39,959 - £48,117 a year
- Full-time
- Databases
- Case management
- Discharge planning
13h
Teacher Practitioner
Day Lewis Pharmacy —Norwich
- Full-time
- University
- Teaching
23h
Live-in Carers
Kingsley Home Care —Diss
- £940 a week
- Part-time
- Medication administration
- Patient monitoring
- Cleaning
- Employee assistance programme
- Employee discount
7d
Senior Community Mental Health Nurse
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £39,959 - £48,117 a year
- Full-time
- Management
- Case management
- Patient care
- Annual leave
- Employee discount
2d
Senior Community Mental Health Nurse
Norfolk & Suffolk Foundation Trust —Norwich
- £39,959 - £48,117 a year
- Full-time
- Nursing
- Management
- English
- Annual leave
- Employee discount
2d

I want to receive the latest job alerts for patient coordinator in norwich, nfk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient coordinator jobs near norwich, nfk

SPoC Operational Hub Coordinator

East of England Community Health and Care NHS Trust
Norwich

Apply Now

Job details

Full-time
£28,392 - £31,157 a year
6 days ago

Qualifications

Management
Continuous improvement
Staff training
Recruiting
Training & development
Internal quality assurance
Rota coordination

Full job description

Following the recent merger of Norfolk Community Health and Care NHS Trust and Cambridgeshire Community Services NHS Trust, we are now proud to be part of East of England Community Health and Care NHS Trust (EECH) – one of the largest community healthcare providers in England, delivering services across a wide geographical area and supporting thousands of patients every day.

We are looking for an enthusiastic, motivated and experienced Operational Hub Coordinator to join our award-winning Single Point of Contact (SPoC) team based at Norwich Community Hospital.

This is an exciting opportunity for someone who enjoys leading people, solving problems, improving processes and ensuring patients receive timely access to the care and support they need.

As a key member of the SPoC leadership team, you will support the day-to-day operation of a busy contact centre environment, providing supervision and support to Operational Hub Administrators whilst ensuring referrals, calls and electronic tasks are managed safely, efficiently and to a high standard.

As an Operational Hub Coordinator, you will:
Provide day-to-day supervision and support to the SPoC team

Conduct regular supervisions, feedback sessions and annual PDP reviews

Support recruitment, induction, training and development of staff

Monitor call quality, referral quality and performance standards

Produce audits, reports and performance data

Assist with rota management and service staffing requirements

Act as a point of escalation for complex referrals, complaints and operational issues

Support service improvement initiatives and process development

Work closely with Clinical Operations Managers, Clinical Leads and community teams across Norfolk

Help ensure patients receive a safe, responsive and high-quality service every day.

East of England Community Health and Care NHS Trust (EECH) was formed through the merger of Norfolk Community Health and Care NHS Trust and Cambridgeshire Community Services NHS Trust, creating one of the largest providers of community healthcare services in England.

We provide a wide range of community, specialist and children's services, supporting patients and their families to receive high-quality care closer to home. Our staff work across a diverse range of settings, including community hospitals, clinics, patients' homes and administrative support services.

At EECH, our people are at the heart of everything we do. We are committed to creating an inclusive, supportive and compassionate working environment where staff feel valued, respected and empowered to develop their careers. We actively encourage innovation, continuous improvement and collaborative working to ensure we deliver the best possible outcomes for the communities we serve.

The Single Point of Contact (SPoC) is a vital service within the Trust, acting as the gateway to community nursing and therapy services across Norfolk. Our teams support thousands of patients, carers and healthcare professionals each year, ensuring referrals and enquiries are managed efficiently, safely and compassionately.

Provide day-to-day supervision and support to the SPoC team

Conduct regular supervisions, feedback sessions and annual PDP reviews

Support recruitment, induction, training and development of staff

Monitor call quality, referral quality and performance standards

Produce audits, reports and performance data

Assist with rota management and service staffing requirements

Act as a point of escalation for complex referrals, complaints and operational issues

Support service improvement initiatives and process development

Work closely with Clinical Operations Managers, Clinical Leads and community teams across Norfolk

Help ensure patients receive a safe, responsive and high-quality service every day.

Please see full Job Description and Person Specification

Apply Now

Refine Your Search

patient coordinator jobs in norwich, nfk

SPoC Operational Hub Coordinator

Patient Coordinator/reception

Patient Services Lead

Commercial Programs Coordinator

Laboratory Scientist - Physical Chemical Testing

Dental Nurse Apprenticeship

Central Norfolk Home First Hub Therapist

Teacher Practitioner

Live-in Carers

Senior Community Mental Health Nurse

Senior Community Mental Health Nurse

I want to receive the latest job alerts for patient coordinator in norwich, nfk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected