Logistics associate Work, Jobs in Norwood, Gtl (with Salaries)

Delivery Station Liaison Agent
Amazon UK Services Ltd. —Croydon
- Full-time
- Customer service
- English
- Administrative experience
Associate Logistics Specialist
Deckers Brands —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
- Employee discount
14d
Warehouse Associate - Part Time
Deliveroo —London
- £14.40 an hour
- Full-time
- Hospitality
- Leadership
- Communication skills
Training Coordinator
Itecskills —London
- £27,000 - £30,000 a year
- Full-time
- Sales
- Marketing
- Organisational skills
- Profit sharing
- Annual leave
Quick apply
People Administrator (12 month fixed term)
Carnall Farrar —London
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- Driving
- Health & wellbeing programme
- Annual leave
Quick apply
Global Infrastructure Solutions - Infrastructure Investment Professional - Associate - London
BlackRock Investments —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Logistics Associate
Prinova Europe —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
Quick apply
10h
Logistics Van driver - Croydon
Dazzle: Commercial & Office Cleaning | London —Croydon
- £621 - £850 a week
- Weekend availability
- Customer service
- No experience needed
- Driving
- Paid training
Quick apply
Shipping Associate - Import/Export
UPS —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Staffing & Consulting Specialist - Private Equity
Bain & Co. —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Good Receiver, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
Team Assistant
St. James's Place —London
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
Asset Management, Client Skills and Technology Training Analyst - Analyst/Associate
JPMorganChase —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Global Banking & Markets, Commodities, Base Metal, Precious Metal or Oil Logistics, Associate, London
Goldman Sachs —London
- Full-time
- Analysis skills
- Presentation skills
- Organisational skills
- Employee assistance programme
10d
Associate Account Manager (Sponsorship)
Product Marketing Alliance —London
- £30,000 - £35,000 a year
- Full-time
- Travel
- Annual leave
- Employee discount
Global Tier 1 Service Desk Technician
KBR —Leatherhead
- Weekend availability
- Hybrid work
- Azure
- Computer Science
- Customer service
- Annual leave
- Flexible schedule
14d
Client Response Associate
BTS —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Business development
- Project management
Investment Banking Division - Transportation & Infrastructure - Associate
Morgan Stanley —London
- English
- Master's degree
- Analysis skills
CIO CCO Frameworks - Lead Risk and Control Self Assessment Specialist (6-month contract)
Nomura —London
- IT
- Financial services
- Communication skills
Human Resources Coordinator
Corgan —London
- Full-time
- Spanish
- Data analysis skills
- Microsoft Office
14d

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Delivery Station Liaison Agent

Amazon UK Services Ltd. -
Croydon

Apply Now

Job details

Full-time

Qualifications

Customer service
Supply chain
Logistics
English
Administrative experience

Full job description

DESCRIPTION

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.

Working hours are either Wednesday to Saturday 10:00 AM - 8:45 PM or Sunday to Wednesday 10:00 AM - 8:45 PM.

Key job responsibilities

Place outbound calls to customers
Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
Keep daily, weekly and monthly records of progress with customer queries
Follow Standard Operating Procedures and keep customer data secure
Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can’t find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.

DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.

BASIC QUALIFICATIONS

Knowledge of advanced English at CEFR level B2/C1
Relevant experience of dealing with customer queries via phone and email
Relevant experience in an administrative support role involving collaboration with internal or external teams
Relevant experience of solving problems whether related to customer queries or internal process issues

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in communicating with senior colleagues
Professional experience in a fast-paced environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

logistics associate jobs in norwood, gtl

Delivery Station Liaison Agent

Associate Logistics Specialist

Warehouse Associate - Part Time

Training Coordinator

People Administrator (12 month fixed term)

Global Infrastructure Solutions - Infrastructure Investment Professional - Associate - London