Supervisor Work, Jobs in Norwood, Gtl (with Salaries)

Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Weekend availability
- CRM software
- Management
- Customer service
Quick apply
Retail Supervisor
Screwfix —Beckenham
- £15.23 an hour
- Weekend availability
- Annual leave
- Employee discount
2d
Supervisor
Mears Group —London
- Up to £46,338.60 a year
- Monday to Friday
- Management
- Maintenance
- Supervising experience
- Annual leave
- Employee discount
9d
Supervisor
The Watches of Switzerland Group —Bromley
- Part-time
- Sales
- Employee assistance programme
Kids Tech Club Activity Leader
Technokids Ltd —Richmond upon Thames
- £50 - £70 an hour
- Part-time
- Bachelor's degree
- IT
- In-person
Quick apply
11d
Crew Accommodations Supervisor
Corpay —Hounslow
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
Supervisor
Serco Group —London
- £44,000 - £47,000 a year
- Weekend availability
- Hybrid work
- Management
- Supervising experience
- Team management
- Employee assistance programme
Warehouse Nights Supervisor
Savona Foodservice —Barking
- From £35,880 a year
- Full-time
- Hospitality
- Team management
- Warehouse experience
- Free parking
- Life insurance
Quick apply
ZARA HOME STOCKROOM SUPERVISOR KINGS ROAD
INDITEX —London
- Weekend availability
- Supervising experience
- Leadership
- Time management
Quick apply
Bar and Events Supervisor
Metropolitan Police Hayes Sports Club Ltd. —Bromley
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
Traffic Management Supervisor
Ramudden Global UK —Watford
- Monday to Friday
- Microsoft Office
- Leadership
- Employee assistance programme
Quick apply
Farm Shop Assistant General Manager
Marvellous Greens & Beans —London
- £29,000 - £30,000 a year
- Full-time
- Management
- In-person
- School
- Free parking
- Store discount
Quick apply
2d
Operations Supervisor, AMZL
Amazon UK Services Ltd. —East London
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Restaurant Supervisor
The Royal Bell —Bromley
- £14.50 an hour
- Weekend availability
- Serving
- Hospitality
- Bar
- Employee discount
Quick apply
2d
Logistics Team Leader - ABBA Voyage
Benugo —London
- £16 an hour
- Full-time
- Organisational skills
- Warehouse experience
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
11d
Logistics Supervisor
Hayley Group —Brentford
- 8 hour shift
- Organisational skills
- IT
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
Argos Shift Manager
Sainsbury's —Croydon
- From £31,150 a year
- Sales
- Customer service
- Driving
- Employee discount
Site Supervisor - Borough
Bayleaf Facilities Management Ltd —London
- £16.50 an hour
- Part-time
- Spanish
- Maintenance
- English
- Referral programme
Quick apply
10d
Front of House Supervisor - London
Emcor —London
- £34,250 a year
- Full-time
- Customer service
- Computer literacy
- Supervising experience
- Employee assistance programme
- Referral programme
Quick apply
Porsche Area Driver Supervisor
Enigma Security Solutions —London
- £14.58 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
9d

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supervisor jobs near norwood, gtl

Customer Success Supervisor

Wholegood -
London

Quick apply

Job details

Full-time
£27,000 - £35,000 a year

Qualifications

CRM software
Management
Customer service
Logistics
Analysis skills
Supervising experience
Organisational skills
Customer support
HubSpot
Account management
Leadership
Communication skills

Full job description

Overview

We are seeking a dynamic and experienced Customer Success Supervisor to lead and support our Customer Success team. The successful candidate will play a key role in ensuring exceptional customer satisfaction, overseeing daily customer service operations, and driving continuous improvement across customer support processes.

This role requires a proactive and organised individual with strong leadership, communication, and analytical skills. The Customer Success Supervisor will work closely with Sales, Purchasing, Operations, and Logistics teams to ensure a seamless customer experience while supporting business growth and operational excellence.

Responsibilities

Lead, motivate, and supervise the Customer Success team to deliver outstanding service standards.
Assist in the training, development, and performance management of new and existing team members.
Manage customer enquiries, escalations, complaints, and supplier queries, ensuring timely and effective resolution.
Monitor customer satisfaction levels and implement initiatives to enhance customer retention and service quality.
Analyse customer feedback, sales trends, and operational data to identify opportunities for improvement.
Prepare sales, credit, and performance reports by collecting and analysing relevant information.
Coordinate with Sales, Purchasing, Operations, Logistics, and other departments to ensure the smooth delivery of products and services.
Build and maintain strong customer relationships in partnership with the Commercial Director and Sales team.
Manage customer orders accurately through internal systems, ensuring all orders are processed and allocated efficiently.
Process and monitor credit claims, credit notes, sample deliveries, and collections, escalating issues where necessary.
Ensure all customer and supplier complaints are logged and managed appropriately.
Monitor team performance and key performance indicators (KPIs), providing regular feedback and coaching to support professional development.
Attend management meetings on behalf of the Customer Success Manager when required.
Support sales growth through upselling opportunities and proactive customer engagement.
Maintain accurate records and documentation, including proof of deliveries and audit-related information.
Foster a collaborative team environment that promotes accountability, innovation, and continuous learning.
Work alternate weekends as part of a rotational schedule with the rest of the team, to ensure customer support coverage over weekends.

Experience

Proven supervisory experience within a Customer Service, Customer Success, Account Management, or Client Support environment.
Strong leadership and people management skills with the ability to motivate and develop high-performing teams.
Excellent communication skills, both written and verbal.
Strong analytical and numerical skills with the ability to interpret data and provide actionable insights.
Experience managing customer relationships across multiple communication channels, including telephone, email, and CRM systems.
Experience using CRM and order management systems such as HubSpot, Cin7, or similar platforms is highly desirable.
Strong organisational skills with the ability to prioritise workloads and manage multiple tasks in a fast-paced environment.
Ability to work collaboratively across departments and build effective working relationships.
A proactive approach with a positive, can-do attitude and a strong commitment to delivering exceptional customer service.
Previous experience within the fresh produce, food wholesale, FMCG, or distribution sectors would be advantageous.

If you're looking for your next challenge and want to join a supportive, ambitious, and customer-focused team, we'd love to hear from you.

Apply now – we can't wait to meet you!

Pay: £27,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

supervisor jobs in norwood, gtl

Customer Success Supervisor

Retail Supervisor

Supervisor

Supervisor

Kids Tech Club Activity Leader

Crew Accommodations Supervisor

Supervisor

Warehouse Nights Supervisor

ZARA HOME STOCKROOM SUPERVISOR KINGS ROAD

Bar and Events Supervisor

Traffic Management Supervisor

Farm Shop Assistant General Manager

Operations Supervisor, AMZL

Restaurant Supervisor

Logistics Team Leader - ABBA Voyage

Logistics Supervisor

Argos Shift Manager

Site Supervisor - Borough

Front of House Supervisor - London

Porsche Area Driver Supervisor

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