Analyst 3 Work, Jobs in Nottingham, Eng (with Salaries)

First Line Analyst 3
Computacenter —Nottingham
- Rotating shift
- Customer service
- Contracts
- IT
10d
First Line Analyst
Computacenter —Nottingham
- 12 hour shift
- Customer service
- Project management
- Presentation skills
3d
Customer Service Representative
XMA —Nottingham
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Work from home
- Employee discount
12h
Trading Law and Compliance Paralegal
Boots —Nottingham
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
7h
Senior Finance Analyst – Inventory & Supply Chain
Boots —Nottingham
- Full-time
- Microsoft Excel
- Accounting
- IT
- Employee assistance programme
- Employee discount
4d
UI (Product) Designer - Principal Associate
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Computer Science
- Project management
- Bachelor's degree
5d
Customer Service Analyst
FERRERO —Alfreton
- Customer service
- Communication skills
Senior Pricing & Costing Analyst
Yü Group —Nottingham
- £40,000 - £50,000 a year
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Tech Operations Analyst
TheNottingham —Nottingham
- £30,000 - £36,000 a year
- Hybrid work
- Azure
- Scripting
- IT
Graduate Planning & Data Analyst
AMETEK, Inc. —Leicester
- Microsoft Excel
- Engineering
- Master's degree
5d
Business Improvement Analyst
The Pallet Network —Swadlincote
- Full-time
- Microsoft Access
- Oracle
- Business
- Annual leave
- Employee assistance programme
Quick apply
6d
CX Operations Performance Manager
Boots —Nottingham
- Full-time
- Analysis skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
4d
Costing Analyst (Finance) – Food Production
hireful —Nottingham
- £35,000 - £40,000 a year
- Hybrid work
Quick apply
4d
Process Manager - Financial Support
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Leadership
Senior Client Tech Analyst
ERA —Ripley
- Weekend availability
- Computer Science
- Microsoft Office
- Bachelor's degree
- Free parking
- Employee assistance programme
Lead Credit Risk Analyst
NEXT —Leicester
- Up to £66,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Communication skills
- Free parking
- Employee discount
Sustainability Analyst
Frasers Group —Shirebrook
- Full-time
- Microsoft Powerpoint
- SQL
- Communication skills
Quick apply
Stress / Finite Element Analyst
Quest Global —Derby
- Full-time
- Microsoft Powerpoint
- Windows
Quick apply
Logistics Systems and Data Analyst (3m FTC)
Noble Foods Limited —Lincoln
- £17 an hour
- Temporary
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
Management Accountant - Projects & Manufacturing
Transvac Systems Limited —Alfreton
- £28,033.90 - £99,999.00 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Accounting
- Employee assistance programme
- Flexible schedule
Quick apply

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analyst 3 jobs near nottingham, eng

First Line Analyst 3

Computacenter -
Nottingham

Apply Now

Job details

10 days ago

Qualifications

Customer service
Technical support
Contracts
IT
VPN

Full job description

Location: UK - Nottingham | Job-ID: 218493 | Contract type: Standard | Business Unit: Service Desk

Life on the team

A Security Cleared (Minimum SC) First Line Analyst working in the Second Line Service Desk team supporting delivery of a 24/7 x 365 service working in rotating Early, Mid, Late shifts to cover 7am - 7pm. The Analyst will provide technical support and service delivery to Computacenter's customers. Responsibilities include Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical coaching, ensuring adherence to agreed standards and procedures.

What you'll do

Incident/Request Management 80%

Manage incidents routed from First Level analysts and resolve within the limits of knowledge and contract.
Maintain technical knowledge and expertise associated with applications specific to individual customers.
Progress / close incidents to a satisfactory conclusion on the incident management system.
Liaise with the team and other Service Analysts / customer on open incidents ensuring no incidents is left unattended beyond SLA.
Escalate potential service issues initially with Team Leader.
Liaise with Team Leader on specific projects where requested.

Knowledge Management 20%

To review and update technical support documents and procedures considering personal experience and information received.
Share knowledge with colleagues and customers through direct communication and knowledge sharing tools.
Proactively research problems and solutions and document findings for the advantage of customers and colleagues.
Actively develop personal knowledge and awareness of new products and solutions.

What you'll need

Experience in a Service Desk Support capacity, with proven experience of resolving incidents for a large corporate customer.
Understanding of Corporate IT Environments and their relationship to users of the IT Infrastructure.
General awareness of developments in the IT industry.
Must have excellent troubleshooting skills.
Ability to work in a team and to support team members.
Committed to customer satisfaction and ownership of issues.
Experience of supporting Windows 11 and M365.
Experience with supporting remote workers across a VPN.
Experience of rebuilding workstations.
Experience of networks.
Must have excellent customer service skills, communication and strong attention to detail.
Experience in a Second Line Support capacity would be advantageous.

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter

Apply Now

Refine Your Search

analyst 3 jobs in nottingham, eng

First Line Analyst 3

First Line Analyst

Customer Service Representative

Trading Law and Compliance Paralegal

Senior Finance Analyst – Inventory & Supply Chain

UI (Product) Designer - Principal Associate

Customer Service Analyst

Senior Pricing & Costing Analyst

Tech Operations Analyst

Graduate Planning & Data Analyst

Business Improvement Analyst

CX Operations Performance Manager

Costing Analyst (Finance) – Food Production

Process Manager - Financial Support

Senior Client Tech Analyst

Lead Credit Risk Analyst

Sustainability Analyst

Stress / Finite Element Analyst

Logistics Systems and Data Analyst (3m FTC)

Management Accountant - Projects & Manufacturing

I want to receive the latest job alerts for analyst 3 in nottingham, eng

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