Customer and sales support team leader Work, Jobs in Nottingham, Eng (with Salaries)

Duty Manager - Nottingham
Smyths Toys —Nottingham
- From £32,000 a year
- Weekend availability
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Sales & Leadership Programme
Focus Nottingham —Nottingham
- £27,000 - £30,000 a year
- Full-time
- Microsoft Word
- Sales
- In-person
Quick apply
7d
Home Customer Service Advisor
NEXT —Leicester
- £13.29 an hour
- Part-time
- Computer literacy
- Computer skills
- Free parking
- Work from home
5d
Short-term Temporary Team Member
NEXT —Nottingham
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
1d
Domino's Shift Manager
Domino's —Nottingham
- £13.25 an hour
- Part-time
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
17h
Sales Leader - Nottingham
Mood London —Nottingham
- £36,000 - £60,000 a year
- Full-time
- In-person
- Training & development
- Leadership
- Employee discount
Quick apply
1d
Team Leader
Iceland —Nottingham
- £11.60 - £12.71 an hour
- Full-time
- Customer service
- Team management
- Training & development
- Employee discount
- Referral programme
Senior Online Clerk
BCA —Nottingham
- £11,600 a year
- Weekend availability
- Employee assistance programme
- Employee discount
Quick apply
9d
Shift Leader - Nottingham - Part Time
Insomnia Cookies UK Ltd —Nottingham
- £13.21 an hour
- Part-time
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Specialist - Desk Based
Kone —Nottingham
- Full-time
- Microsoft Word
- English
- Continuous improvement
People & Service Team Leader
River Island —Nottingham
- Weekend availability
- Customer service
- Retail management
- Leadership
- Annual leave
- Employee discount
Quick apply
11d
Team Member
NEXT —Nottingham
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
9d
Team Member (Stock)
NEXT —Nottingham
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
9d
Store Manager
Lovisa —Nottingham
- From £27,040 a year
- Retail management
- Leadership
- Employee discount
- Referral programme
Quick apply
4d
Deputy Store Manager
B&M Retail —Nottingham
- Weekend availability
- Retail management
- Leadership
- Employee discount
Retail Sales Advisor - 20 Hours
DFS —Pinxton
- £12.71 an hour
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
14d
Customer Advisor Home
Hastings Direct —Leicester
- £26,230 - £29,500 a year
- Weekend availability
- Hybrid work
- Communication skills
- Referral programme
Team Leader
Reed In Partnership —Derby
- £33,750 - £41,000 a year
- Full-time
- Continuous improvement
- Training & development
- Annual leave
- Flexible schedule
Trading Team Manager
B&Q —Nottingham
- £33,000 - £36,000 a year
- Part-time
- Customer service
- Team management
- Annual leave
- Employee assistance programme
Account Manager - Laura Mercier- John Lewis Nottingham- 30 hours
Orveon Global Ltd UK —Nottingham
- Weekend availability
- Sales
- Mentoring
- Annual leave
- Employee discount
Quick apply

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Duty Manager - Nottingham

Smyths Toys -
Nottingham

Quick apply

Job details

From £32,000 a year
12 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Flexible schedule

Qualifications

Customer service
Retail team management
Analysis skills
Store management
Organisational skills
Customer interaction
Retail experience
Loss prevention
Retail management
Cash handling
Team motivation leadership
Rota coordination

Full job description

Smyths Toys

At Smyths Toys Superstores, our mission is to provide customers with an extensive range of high-quality products at the most competitive prices, all delivered through our unique brand of fun! As Europe’s fastest-growing toy retailer, our vision is to keep scaling up our magical retail experience while putting the customer at the center of everything we do.

Our core values focus on absolute ownership. We don't micromanage you; we expect you to put your own stamp on things. We believe a retail store shouldn't just be rows of shelves—it should be "theatre" that comes to life. If you are highly motivated, thrive on fast-paced commercial challenges, you belong here.

About The Role

As a Duty Manager at Smyths Toys, you are responsible for the day-to-day operation and management of your assigned department. You support the Store Manager in the end-to-end operation of a high-volume, fast-paced retail ecosystem. From managing the sales floor energy to processing delivery intakes, you ensure the store runs smoothly in line with company guidelines.

Your goal is clear: maximise sales, develop a rock-star team, and ensure that every customer walking through our doors experiences exceptional, seamless customer service.

Salary: £32,000+ depending on experience

Responsibilities

Be a Key Leader in Your Store: Deliver and exceed sales targets in your store through effective space planning, impeccable floor presentation, and commercial stock placement.
Support the Management of KPIs: Assist the Store Manager in achieving key performance indicators including Sales, Stock loss/Shrinkage and Health and Safety compliance.
Build a High-Performing Team: Recruit, train, roster, and mentor a diverse team of retail professionals. You’ll inspire them to learn our product ranges inside and out and prepare them to tackle our massive peak seasonal trading periods seamlessly.
Create Store Theatre: Ensure the sales floor delivers an unforgettable, high-energy customer experience, resolving any queries promptly and keeping standards of housekeeping flawless.
Master the Logistics: Oversee cash handling, daily spot checks on tills, stock control, security protocols, and general back-office administrative compliance.

The Ideal Candidate

A High-Volume Retail Veteran: You have a proven track record as an Assistant Manager, Duty Manager, Team Leader, or Shift Supervisor in a fast-paced retail environment. You are comfortable leading teams through big crowds and massive stock deliveries.
Commercially Sharp: You have strong numerical, analytical, and organisational skills. You know how to look at a sales report or a wage spend sheet and make rapid, smart adjustments to protect profits.
An Inspiring Leader: You lead from the front, coaching your team to take ownership of their own departments. You are highly motivated, ambitious, and bring a "can-do" attitude to work every day.
Tech-Savvy: Proficient with Microsoft Office and comfortable navigating computerised retail management and stock-control systems.
Flexible & Resilient: Retail never sleeps. You are fully prepared to work flexible hours, including weekends, late nights, and bank holidays—especially during our legendary peak seasons.

Benefits

Performance-based bonus package
31 days annual leave rising with length of service
A defined contribution pension scheme up to 7.5% matched contribution
Life assurance cover
24/7 counselling through our employee assistance programme
Discount platform
Financial guidance
Bike to work scheme
Generous in-store employee discount
Enhanced maternity and paternity pay

Smyths Toys is an equal opportunities employer

Work Location: In person

Quick apply

Refine Your Search

customer and sales support team leader jobs in nottingham, eng

Duty Manager - Nottingham

Sales & Leadership Programme

Home Customer Service Advisor

Short-term Temporary Team Member

Domino's Shift Manager

Sales Leader - Nottingham

Team Leader

Senior Online Clerk

Shift Leader - Nottingham - Part Time

Customer Service Specialist - Desk Based

People & Service Team Leader

Team Member

Team Member (Stock)

Store Manager

Deputy Store Manager

Retail Sales Advisor - 20 Hours

Customer Advisor Home

Team Leader

Trading Team Manager

Account Manager - Laura Mercier- John Lewis Nottingham- 30 hours

I want to receive the latest job alerts for customer and sales support team leader in nottingham, eng

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