Customer quality manager Work, Jobs in Nottingham, Eng (with Salaries)

Customer Quality Manager
Rolls-Royce SMR —Derby
- £60,000 - £78,750 a year
- Full-time
- Engineering
- No degree
- Travel
Customer Outcome Manager
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Organisational skills
Senior Facilities Manager (Branches), Midlands & South
National Westminster Bank PLC —Castle Donington
- £45,840 - £68,760 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Communication skills
- Annual leave
7d
Quality Assurance Process Manager (Associate)
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Organisational skills
Operations Manager
Joseph Ash —Chesterfield
- £60,000 - £65,000 a year
- Management
- Microsoft Office
- Analysis skills
- Employee assistance programme
Quick apply
Drinks Excellence Manager (Hybrid 50/50)
Greene King —Burton-On-Trent
- Full-time
- Hospitality
- Sales
- Employee assistance programme
- Employee discount
Customer Experience Manager
Ellis Mather Group Limited —Tuxford
- £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
- Referral programme
Quick apply
Security Manager
Nottingham Trams Ltd —Nottingham
- £45,000 - £50,000 a year
- Full-time
- Data analysis skills
- Presentation skills
- In-person
- Free parking
- Employee discount
Quick apply
7d
Consumer Services Manager
KP Snacks —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Employee discount
Quick apply
Operations Manager
MHR INTERNATIONAL UK LIMITED —Nottingham
- Leadership
- Communication skills
- Employee discount
- Referral programme
Starbucks Area Manager
EG Group —Derby
- £38,000 - £40,000 a year
- Full-time
- Hospitality
- Sales
- Leadership
- Annual leave
- Employee assistance programme
7d
Operations Manager
Shawpak —Derby
- Full-time
- Microsoft Outlook
- Computer literacy
- Leadership
- Free parking
Quick apply
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Chesterfield
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
12d
Duty Manager
Nuffield Health —Nottingham
- Up to £28,037.79 a year
- Full-time
- Communication skills
- Employee discount
- Gym membership
Portfolio Manager
MHR INTERNATIONAL UK LIMITED —Nottingham
- Communication skills
- Employee discount
- Referral programme
Development and Partnerships Manager
Inspire: Culture, Learning & Libraries —Nottingham
- £44,074 - £49,282 a year
- Full-time
- Customer service
- Microsoft Office
- Business development
4d
Change Manager (Chesterfield & Spalding)
Gist Limited —Chesterfield
- Up to £55,000 a year
- Full-time
- Project management
- Continuous improvement
- Warehouse experience
- Annual leave
- Employee assistance programme
12d
Quality Manager
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Laboratory experience
- IT
- Employee assistance programme
- Employee discount
Quick apply
Quality Compliance Adinistrator -FTC -12 months
RM Education Limited —Hucknall
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Operations Manager
Selwood Limited —Sutton-In-Ashfield
- £50,000 - £55,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
7d

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customer quality manager jobs near nottingham, eng

Customer Quality Manager

Rolls-Royce SMR -
Derby

Apply Now

Job details

Full-time
£60,000 - £78,750 a year

Qualifications

Engineering
Quality assurance
Communication skills

Full job description

Customer Quality Assurance Manager

About Us

At Rolls‑Royce SMR, we’re on a mission to deliver clean, affordable and resilient energy through pioneering small modular reactor technology. We're building something that matters—innovative solutions that contribute to a safer, more sustainable future for everyone.

The Team

This opportunity sits within our Health, Safety, Environment & Quality (HSEQ) function, with close day‑to‑day integration alongside project delivery teams. You’ll work collaboratively with project managers, engineering leads, supply chain colleagues and customer representatives, as well as regulatory bodies accountable for quality standards.
Success in this role relies on strong influence, partnership and communication across a diverse group of stakeholders.

The Role

As a Customer Quality Assurance Manager (CQAM), you will be embedded within one or more project delivery teams, providing leadership on all quality‑related activities. You’ll be the primary contact for customer quality matters and play a key role in ensuring every SMR new‑build project meets its quality commitments throughout the full lifecycle.

You’ll develop and implement customer‑specific quality strategies and robust Project Quality Assurance Plans, integrating quality into each phase of delivery. Working alongside engineering, procurement, construction and commissioning teams, you will help embed the right processes, standards and assurance measures.

You will oversee key assurance activities—including audits, inspections, testing and non‑conformance management—while championing continuous improvement and integrating lessons learned from nuclear and other regulated industries.

Your leadership will support “right‑first‑time” project delivery and help ensure compliance with nuclear regulatory expectations, internal IMS procedures and contractual requirements.

What We Need You To Deliver

Develop and maintain project‑specific Quality Management Plans and quality strategies across design, procurement, construction, commissioning and handover.
Lead and coordinate assurance activities such as audits, inspections, testing and non‑conformance resolution.
Build trusted, transparent relationships with customer quality teams, ensuring high‑quality communication on performance, risks and improvement opportunities.
Champion quality within project teams and drive meaningful, measurable continuous improvement.

Short‑Term Success

A fully approved Quality Management Plan for each assigned project.
Project‑specific quality procedures (e.g., inspection and test plans, audit schedules) in place.
Early audits—internal, supplier or customer—showing no major non‑conformances.
Positive, constructive relationships established with customer quality representatives.

Long‑Term Success

Delivery of major project milestones without quality‑related delays or regulatory challenges.
Accurate, complete and controlled quality records handed over in line with licensing and operational requirements.
A project quality approach recognised as a benchmark, supported by continuous improvements that drive efficiency and performance.
A high‑performing, engaged quality team contributing to a strong quality and safety culture.
A “right‑first‑time” outcome that enhances customer confidence and protects project cost, schedule and safety.

What This Role Offers You

This is a visible, influential role where your judgement, communication skills and commitment to quality will make a significant impact on complex, safety‑critical projects. It’s an ideal opportunity for someone who values collaboration, resilience and delivering trusted outcomes.

What You’ll Bring

A degree in Engineering, Science or equivalent practical experience.
Experience in quality assurance within safety‑critical or complex engineering projects.
Strong capability in leading assurance activities such as audits, inspections and non‑conformance management.
Experience in a Nuclear Environment or Project.

Location & Ways of Working

This role can be based in Derby, Manchester or Warrington. It includes travel to customer sites, suppliers and manufacturing or construction locations. Some international travel may be required.
Flexible and part‑time working options are available.

What’s In It for You

Salary: £60,000 – £78,750
£2,200 benefit allowance
12.5% bonus opportunity
6× pensionable life assurance
50% income protection
28 days holiday plus bank holidays
£250 new joiner payment

Selection Process

Our process typically includes an initial conversation, a competency‑based interview and role‑specific assessments. Successful candidates will also complete BPSS screening and financial probity checks.

Inclusion Matters

We’re committed to building a diverse and inclusive workplace where everyone feels respected and able to thrive. If you’re excited about the role but your experience doesn’t align perfectly with every requirement, we encourage you to apply—your potential matters to us.

Pay Range:

£60,000.00

£78,750.00

Why Join Us?

You’ll be joining a forward-thinking organisation that values transparency, fairness, and innovation. We offer:

A flexible, inclusive, and supportive working environment.
Opportunities for career growth in a rapidly scaling business.
A culture that values diversity, innovation, and continuous learning.

We are an equal opportunities employer and welcome applications from all backgrounds. Inclusivity is important to us, and as a Disability Confident organisation, we are committed to fair, supportive, and continually improving recruitment practices that ensure everyone has the opportunity to thrive.

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. If you feel you meet 75% of the requirements for this role, we would love to hear from you.

Also, if you are considering a career move or a sector-jump, please get in touch – we welcome applications from people with transferable skills.

Our Application Process

Due to the safety regulations within the nuclear industry, applicants will be required to participate in additional screening. These are:

Obtaining Baseline Personnel Security Standard (BPSS) clearance
Satisfactory completion of a Disclosure and Barring Service (DBS) check
Satisfactory completion of a basic financial probity check

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Refine Your Search

customer quality manager jobs in nottingham, eng

Customer Quality Manager

Customer Outcome Manager

Senior Facilities Manager (Branches), Midlands & South

Quality Assurance Process Manager (Associate)

Operations Manager

Drinks Excellence Manager (Hybrid 50/50)

Customer Experience Manager

Security Manager

Consumer Services Manager

Operations Manager

Starbucks Area Manager

Operations Manager

Area Manager, Customer Fulfillment

Duty Manager

Portfolio Manager

Development and Partnerships Manager

Change Manager (Chesterfield & Spalding)

Quality Manager

Quality Compliance Adinistrator -FTC -12 months

Operations Manager

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