delivery manager Work, Jobs in nottingham, eng (with Salaries)

IT Service Delivery Manager
Inspired Villages —Nottingham
- £50,000 - £60,000 a year
- Full-time
- Hospitality
- IT
- Construction
- Annual leave
- Employee assistance programme
Trading Team Manager
B&Q —Derby
- £33,000 - £36,000 a year
- Part-time
- Employee assistance programme
- Employee discount
14d
Assistant Manager
Nottingham Castle RP —Nottingham
- £31,449.00 - £35,306.88 a year
- Weekend availability
- Management
- Employee discount
- Gym membership
Quick apply
1d
Site & Project Delivery Manager
Veolia Energy & Utility Services UK Limited —Nottingham
- Up to £48,500 a year
- Monday to Friday
- Hybrid work
- Team management
- Leadership
- Annual leave
- Employee discount
Quick apply
Night Manager
Morrisons —Nottingham
- Night shift
- Hospitality
- Team management
- Employee discount
Quick apply
1d
Sales Manager
EJ Orr Limited —Nottingham
- Full-time
- Sales
Point of Sale & Visual Merchandising Manager
Vision Express —Nottingham
- Hybrid work
- Merchandising
- Project management
- Leadership
Service Delivery Manager
Digital Space —Newark-on-Trent
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Travel
- IT
- Communication skills
- Free parking
- Employee discount
Quick apply
Assistant Store Manager
British Heart Foundation —Beeston
- £24,169.60 a year
- Weekend availability
- Supervising experience
- Annual leave
- Employee assistance programme
Deputy Store Manager
Lidl —Nottingham
- £38,000 - £46,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
1d
Development Delivery Manager
Emrise Ltd —Nottingham
- £32,000 - £35,000 a year
- Full-time
- Management
- Project management
- JavaScript
- Sick pay
Quick apply
Business Manager
Vertu Motors —West Bridgford
- £35,000 - £50,000 a year
- Full-time
- Communication skills
- Negotiation
- Employee discount
Quick apply
14d
Fleet Manager
Vertu Motors —Nottingham
- £45,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
Quick apply
4d
Head of Service Delivery
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
1d
Service Introduction Manager - Nottingham Hybrid - Delivery Manager I
UST Global —Nottingham
- Management
- Organisational skills
- SharePoint
Work Area Manager - Late Shift
Royal Mail Group —Nottingham
- 12 hour shift
- Continuous improvement
- Leadership
- Communication skills
6d
Salesforce Delivery Manager (Delivery Manager I)
UST Global —Nottingham
- Agile
- Leadership
- Communication skills
1d
Senior Account Manager - IDNO
E.ON Energy Solutions Ltd —Nottingham
- £60,601 - £74,963 a year
- Full-time
- Hybrid work
- Sales
- Leadership
- Negotiation
1d
Store Manager
Toolstation —Ashby-De-La-Zouch
- £30,765.03 a year
- Full-time
- Leadership
- Employee discount
Commercial Manager
River Island —Nottingham
- Leadership
- Employee discount
Quick apply

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IT Service Delivery Manager

Inspired Villages -
Nottingham

Apply Now

Job details

Permanent | Full-time
£50,000 - £60,000 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Car scheme

Qualifications

Hospitality
Incident response
ITIL
IT
Construction
Root cause analysis
Cybersecurity
Leadership

Full job description

Service Delivery Manager – Leading IT Excellence Across the Midlands

We’re looking for an experienced and proactive IT Service Delivery Manager to join us, ensuring reliable, high-quality IT services across our Northern villages. We’re driven by a clear purpose: to build real communities that enhance the lives of our residents every single day. If you’re seeking a role that combines technical expertise, leadership, and meaningful impact, there’s a place for you at Inspired Villages.

As IT Service Delivery Manager, you’ll act as the primary IT partner for Village Managers and regional operations, ensuring technology effectively supports day-to-day operations, resident experience, and business continuity. This hands-on regional leadership role blends service ownership, relationship management, MSP oversight, and practical technical support, while also contributing to IT readiness for new village developments.

At Inspired Villages, we create vibrant retirement communities where residents can live independently, stay connected, and enjoy life to the fullest. By joining us, you’ll be part of a supportive, inclusive, and purpose-driven environment where your expertise makes a real difference.

The Role:

Service Delivery & Regional Ownership

Owning IT service performance across our villages, ensuring availability, reliability, and responsiveness
Acting as the primary IT point of contact for Village Managers and village teams
Building strong relationships with regional and village leadership to understand operational needs and priorities
Managing incidents, problems, and service requests, focusing on preventing repeat issues

Village Engagement & On-Site Presence

Visiting villages and corporate offices regularly to provide on-site support, build relationships, and identify risks or improvement opportunities
Supporting village teams with day-to-day IT issues requiring hands-on intervention
Documenting and maintaining village-specific knowledge of networks, systems, and operational constraints

Managed Service Provider (MSP) Management

Managing the day-to-day relationship with the MSP
Acting as the escalation point for service issues and ensuring the MSP meets SLAs, KPIs, and service standards
Challenging MSP delivery quality, root cause analysis, and remediation plans
Contributing to MSP performance reviews and continuous improvement initiatives

Hands-On Technical Support

Providing hands-on technical support for complex or high-impact issues
Supporting troubleshooting of networks, connectivity, end-user devices, and core applications in collaboration with the Infrastructure & Network Manager
Assisting with incident response and recovery during major service disruptions

New Village Developments & Projects

Supporting IT delivery for new village builds within the northern Region
Working with the Infrastructure & Network Manager to implement standardised, cost-effective network and infrastructure designs
Coordinating IT readiness for new village openings, including connectivity, devices, systems access, and handover to BAU support
Acting as the regional IT representative on new village build and mobilisation projects

Stakeholder & Leadership Support

Supporting the IT Director in delivering IT strategy and the operating model
Collaborating with the Regional Operations Director to ensure IT supports operational priorities and service excellence
Working alongside the Infrastructure & Network Manager to maintain standards and feed issues into design improvements
Contributing to IT governance, reporting, and service performance reviews

Key Requirements:

Proven experience in IT Service Delivery, IT Operations, or regional IT leadership
Strong stakeholder management skills, working directly with operational leaders
Hands-on technical expertise across networks, end-user devices, and core IT systems
Experience managing and holding MSPs accountable for service delivery
Ability to work independently across multiple sites and competing priorities
Experience supporting multi-site environments in hospitality, healthcare, retail, or residential sectors
Exposure to new site openings, construction, or IT mobilisation projects
Knowledge of ITIL-based service management practices
Solid understanding of cybersecurity principles, incident response, and risk mitigation

The Benefits:

33 days annual leave (inclusive of bank holidays, pro-rated to your contracted working hours)
Holiday buying scheme, allowing you to purchase up to one additional week of leave
Big birthdays off (those ending in a 0)
Bupa Health Cash Plan, including access to an employee assistance programme
Life Assurance at four times your annual salary
5% matched pension scheme
Access to SMART tech for everyday convenience
Retail discounts across a wide range of outlets
Wellbeing hub and resources, including discounts on wellbeing initiatives
Cycle to work scheme
Electric car scheme
The opportunity to work within a unique village environment designed to support community, wellbeing, and exceptional service

At Inspired Villages, we welcome everyone, regardless of background, to be part of our thriving community. Here, you will be included, involved, and inspired to bring your unique talents to life. We are committed to fostering a culture of belonging, where individuality is celebrated, and you are encouraged to be your best every day.

We encourage you to submit your application as early as possible, as applications are reviewed on an ongoing basis. Interviews may be scheduled before the published closing date, and we reserve the right to close the advert early.

More enjoyment. More satisfaction. More like one big family. If you are looking for a career that truly means more and gives you more, hit the apply button and join us.

Apply Now

Refine Your Search

delivery manager jobs in nottingham, eng

IT Service Delivery Manager

Trading Team Manager

Assistant Manager

Site & Project Delivery Manager

Night Manager

Sales Manager

Point of Sale & Visual Merchandising Manager

Service Delivery Manager

Assistant Store Manager

Deputy Store Manager

Development Delivery Manager

Business Manager

Fleet Manager

Head of Service Delivery

Service Introduction Manager - Nottingham Hybrid - Delivery Manager I

Work Area Manager - Late Shift

Salesforce Delivery Manager (Delivery Manager I)

Senior Account Manager - IDNO

Store Manager

Commercial Manager

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