Front desk manager Work, Jobs in Nottingham, Ntt (with Salaries)

Guest Service Manager
Holiday Inn Derby Nottingham —Nottingham
- Weekend availability
- Hotel
- Guest services
- Leadership
- Employee discount
Quick apply
20h
Dental Front of House Lead
33 Dental —Anstey
- £13 - £15 an hour
- Part-time
- English
- Travel
- Organisational skills
- Free parking
Quick apply
19h
Front of House Manager
Bannatyne —Worksop
- £13.40 an hour
- Weekend availability
- CRM software
- Supervising experience
- Front desk
- Annual leave
- Employee assistance programme
6d
Guest Services Manager - Food and Beverage
Newton Country House Hotel —Newton Solney
- Up to £26,700 a year
- Full-time
- Hospitality
- English
- Hotel
- Free parking
Quick apply

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front desk manager jobs near nottingham, ntt

Guest Service Manager

Holiday Inn Derby Nottingham -
Nottingham

Quick apply

Job details

Full-time
20 hours ago

Benefits

Employee discount

Qualifications

Front of house supervision
Hotel and accommodations experience
Hotel guest services experience
Guest services
Leadership
Team motivation leadership
Communication skills

Full job description

Job Ref: KGH12158

Branch: Holiday Inn Derby Nottingham

Location: Holiday Inn Derby Nottingham, Nottingham

Contract type: Permanent

Hours: Full Time

Shift pattern: Variable includes evenings, weekends and Christmas

Hours per week: 40

Posted date: 12/08/2026

Closing date: 09/09/2026

As Guest Service Manager, you’ll inspire a multiskilled team delivering across all guest-facing areas. While your background may be focused towards Front Office, FB or Meetings Events, your leadership will shape the whole Guest Service function, and you will receive full training to lead confidently across all front facing areas, giving you the experience you need to take the next step towards an Operations or Hotel Manager role.

This role reports directly to the Hotel Manager.

What you’ll do

Lead, coach, and inspire a multiskilled Guest Service team across Front Office, Food Beverage, and Meetings Events.
Drive service excellence across every guest interaction, from check in to dining
Handle guest feedback and resolve issues quickly, turning challenges into positive outcomes.
Ensure compliance with safety, security, and operational standards across the hotel.
Monitor performance against KPIs, driving sales opportunities while effectively managing costs and resources.
Take accountability for a guest service function and KPIs, as set out by the Hotel Manager
Partner with other hotel departments to keep operations running smoothly and deliver seamless guest experiences.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at [email protected].

What we’re looking for

Experience in a senior guest service role (eg. Front Office Manager/Supervisor, FB Manager/Supervisor, ME Manager/Supervisor, or Duty Manager).
Strong understanding of hotel guest service KPIs including guest satisfaction, loyalty recognition, lead generation, beverage GP and problem handling
Strong leadership and communication skills. You inspire and motivate, but aren’t afraid of tough conversations when needed.
Keen to grow beyond your current area of expertise and develop skills across all areas of hotel operations.

Whats in it for you

Our rewards package includes:

Career development through fully funded apprenticeships and our internal development programme.
Discounts on hotel stays and a variety of major retailers, restaurants and days out.
Free use of our gyms, pools, and leisure facilities.
24/7 access to wellbeing, financial, and legal support.

Next steps

If you’re shortlisted, we’ll give you a quick call to learn more about you and answer your questions. Candidates who progress will then be invited to meet the Hotel Manager for an in-person interview.

We review applications as they come in, so apply early to avoid missing out. We may close the role once we’ve found the right person.

At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at [email protected] - we’re here to support you.

Who are Kew Green Hotels?

Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands. We’re a people-driven business that’s passionate about performance, guest experience, and creating hotels and teams that make us proud.

Learn more about who we are and what drives us at www.kewgreenhotels.com.

Set in the quiet setting in the village of Sandiacre and just 200 yards from Junction 25 off the M1, our hotel, Holiday Inn Derby - Nottingham is perfectly located whether you're visiting for business or pleasure. We pride ourselves on being a hotel that has something for everyone. Cosy and comfortable bedrooms. Delicious dining options. Close to fun family attractions. Productive meeting spaces. Beautiful wedding venue. Perfect space for parties and gatherings. Kids Stay Eat Free. Park Stay and Go options.

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front desk manager jobs in nottingham, ntt

Guest Service Manager

Dental Front of House Lead

Front of House Manager

Guest Services Manager - Food and Beverage

Other jobs to consider

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