Customer success manager Work, Jobs in Nottinghamshire (with Salaries)

Customer Success Manager
PageTiger —Lincoln
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Bachelor's degree
- Work from home
Quick apply
Customer Success Manager
Tes Global —Sheffield
- Full-time
- Hybrid work
- IT
- In-person
- School
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Manager
Everfield —Sheffield
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Time management
- Flexible schedule
Contact Centre Manager
ReviewSolicitors Ltd —Nottingham
- £45,000 - £55,000 a year
- 8 hour shift
- Sales
- Salesforce
- In-person
- Free parking
- Annual leave
Quick apply
1d
AI Adoption Manager
Ideagen —Ruddington
- AI
- Communication skills
Wine Development Manager
Small Beer Ltd —Lincoln
- £35,000 - £40,000 a year
- Full-time
- Hospitality
- Sales
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
6d
Business Development Manager (BDM)
Shed Grounds Maintenance Ltd —Alfreton
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Business development
- Communication skills
- Negotiation
- Free parking
- Health & wellbeing programme
Quick apply
17h
Customer Development Manager - Food
Caldic —Chesterfield
- Sales
- Analysis skills
- Communication skills
7d
Senior Account Manager (Public Sector)
MHR INTERNATIONAL UK LIMITED —Nottingham
- Communication skills
- Employee discount
- Referral programme
Corporate Account and Development Manager - Waste
Safetykleen —Dinnington
- £40,000 - £45,000 a year
- Full-time
- Sales
- Travel
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
Commercial People Manager (B2B) -Nottingham Area
Portakabin —Nottingham
- £47,000 - £55,000 a year
- Call to connect
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
Account Manager (Public Sector)
MHR INTERNATIONAL UK LIMITED —Nottingham
- Leadership
- Communication skills
- Employee discount
- Referral programme
Customer Account Manager
Safetykleen —Dinnington
- £28,000 - £40,000 a year
- Full-time
- Free parking
- Employee assistance programme
Quick apply
Commercial Manager
Joseph Ash —Chesterfield
- £45,000 - £50,000 a year
- Civil engineering
- Sales
- Business development
- Employee assistance programme
Quick apply
4d
Business Development Manager
Autajon Packaging Simply Cartons —Nottingham
- Full-time
- CRM software
- Salesforce
- Negotiation
Quick apply
Account Manager - Public Sector
Experian —Nottingham
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
4d
Client Account Manager
Tetra Tech —Mansfield Woodhouse
- Hybrid work
- Sales
- Microsoft Office
- Travel
Business Development Manager
idverde —Nottingham
- £45,000 a year
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Business development
- Annual leave
- Employee assistance programme
Senior Sales Manager
Siemens Energy —Lincoln
- Full-time
- Salesforce
- Microsoft Office
- Travel
- Annual leave
Franchise Manager
Vertu Motors —Mansfield
- £40,000 - £60,000 a year
- Weekend availability
- Management
- Sales
- Customer service
- Employee discount
Quick apply
11d

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customer success manager jobs near nottinghamshire

Customer Success Manager

PageTiger
Lincoln

Quick apply

Job details

Permanent | Full-time
£32,000 - £40,000 a year

Benefits

Casual dress
Cycle to work scheme
Discounted or free food
Company pension
Work from home
Company events
Private medical insurance

Qualifications

CRM software
Analysis skills
Bachelor's degree
Organisational skills
Customer support
SaaS
Communication skills

Full job description

** All applications must include a cover letter **
** Office-based role **

About Us

At PageTiger, we’re not just another SaaS company, we’re a leader in the digital communication space, providing businesses with a cutting-edge solution for creating interactive, people-centred digital content.

Our platform is purpose-built for HR, Communications, and L&D teams. Whether it's internal or external communications, recruitment packs, sales presentations, or training materials, our platform bridges geographical gaps, supercharges engagement, and creates unforgettable immersive experiences that captivate, inform, and inspire.

Our customer base includes some of the world’s leading names in banking, pharmaceuticals, retail, construction, and manufacturing, including Rolls Royce, Macmillan and Coca-Cola with new and exciting clients joining us every day.

About the Role

The Customer Success Manager ensures clients get maximum value from the PageTiger platform from their very first interaction.

The postholder will support a wide range of customers, helping them navigate the product, resolve issues and achieve their communication goals. The role centres on delivering exceptional service, managing daily client interactions, troubleshooting challenges and identifying opportunities to enhance their experience. Working closely with the wider Customer Success, Product, Support and Sales teams, they help ensure customers feel supported, achieve measurable success and remain engaged throughout their journey.

Key Responsibilities

Account Management: Own a portfolio of customers, managing onboarding, retention, renewals and escalations.
Customer Onboarding: Lead structured onboarding sessions to ensure customers achieve value quickly and confidently.
Relationship Building: Deliver regular check‑ins and QBRs aligned to customer goals, usage insights and success metrics.
Churn Prevention: Monitor account health, identify at‑risk customers and support debt‑collection processes where required.
Expansion & Growth: Identify and close upsell opportunities through feature adoption, upgrades and expanded use cases.
Proactive Engagement: Anticipate customer needs, share best practices and guide customers toward high‑value platform usage.
Issue Resolution: Coordinate with Support and Product teams to resolve customer challenges efficiently.
Usage Insights: Analyse customer behaviour and platform data to recommend improvements and drive adoption.
Advocacy Development: Build strong relationships that encourage testimonials, case studies and long‑term advocacy.
Internal Collaboration: Work closely with Sales, Product and Support to ensure a seamless customer experience and consistent value delivery.

Skills/Experience Required

Customer Success Experience: Previous experience in a customer success role in SaaS or Tech, with a proven track record of delivering excellent service.
Technical Aptitude: Ability to quickly learn and adapt to new software and technologies.
Communication Skills: Exceptional written and verbal communication skills, with the ability to clearly convey information to customers.
Problem-Solving: Creative and analytical problem-solving skills, with a focus on finding solutions that benefit both the customer and the business.
Team Collaboration: A strong team player who is willing to collaborate across departments to meet customer needs.
Organisational Skills: Ability to manage multiple tasks and priorities effectively.
Growth Mindset: A proactive learner who is eager to develop and grow within the role.

Technical / Professional Qualifications:

Education: Bachelor’s degree or equivalent experience.
Software Experience: Familiarity with CRM systems and customer support tools is a plus.

Key Benefits

Exciting, Fun, Relaxed Working Environment: Join a team that values creativity, collaboration, and fun.
Ultra-Modern City Centre Offices: Enjoy working in a state-of-the-art office with sit/stand desks and private meeting rooms.
Career Development Opportunities: We support your growth with opportunities for progression in a rapidly growing company.
Hybrid Working: Work from home up to 2 days per week.
Perks: Well-stocked cupboards, fridge, fruit bowls, company bar, and regular social events.
Discounted city centre parking
Private Medical Insurance: Access to comprehensive health coverage.
Cycle to Work Scheme: Support for healthier, more sustainable commuting options.

Job Types: Full-time, Permanent

Pay: £32,000.00-£40,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Discounted or free food
Private medical insurance

Ability to commute/relocate:

Lincoln LN2 1DY: reliably commute or plan to relocate before starting work (required)

Application question(s):

This role is based in Lincoln - Can you confirm you have read where the role is based

Education:

Bachelor's (preferred)

Experience:

SaaS Customer Success: 3 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Lincoln LN2 1DY

Quick apply

Refine Your Search

customer success manager jobs in nottinghamshire

Customer Success Manager

Customer Success Manager

Customer Success Manager

Contact Centre Manager

AI Adoption Manager

Wine Development Manager

Business Development Manager (BDM)

Customer Development Manager - Food

Senior Account Manager (Public Sector)

Corporate Account and Development Manager - Waste

Commercial People Manager (B2B) -Nottingham Area

Account Manager (Public Sector)

Customer Account Manager

Commercial Manager

Business Development Manager

Account Manager - Public Sector

Client Account Manager

Business Development Manager

Senior Sales Manager

Franchise Manager

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