Conferencing event specialist Work, Jobs in Nursling, Ham (with Salaries)

Conferencing Event Specialist
NetRoadshow —Southampton
- £28,000 a year
- 8 hour shift
- Hybrid work
- Employee discount
Quick apply

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Conferencing Event Specialist

NetRoadshow -
Southampton

Quick apply

Job details

Full-time
£28,000 a year

Benefits

Company pension
Employee discount

Qualifications

Customer service call handling
Client engagement
Microsoft Office Suite
Appointment booking and call handling
Relationship management
Customer support
Customer interaction
Events management

Full job description

Conferencing Event Specialist

As one of our exceptional global team of Event Specialists you will deliver high profile, managed, corporate event conferencing to major organisations and financial institutions across the globe.

Virtual events such as Video, Web and Audio conferencing are a fast paced and exciting industry, and we are seeking passionate and motivated professionals who are keen to build their career in this sector.

You will be supporting global investment banks and corporates by delivering excellence You will work closely with clients to organise the booking and smooth running of their high-profile events providing an efficient, friendly and professional service.

Responsibilities

Handle and work on event and call bookings via email and telephone
Assess client requirements from bookings, decide what type of event they need and make recommendations on joining methods, visual elements and analytical after call reports
Act as the main point of contact for the call organiser and involved parties for your assigned call and events
Professionally operate audio and web conferences, make announcements into the calls, introduce speakers and manage Q&As
Build valuable relationships with our customers and make a positive impact to their experience with us
Managing your diary and ensuring you fully understand the customer requirements

Who You Are

Essential:

Instinctive understanding of delivering and driving exceptional, pro-active customer service and the ability and personality to deliver this.
Able to communicate confidentially and professionally
Adaptable in a fast-changing environment
Can build a quick rapport with clients using excellent listening skills
Passionate about virtual events
Proficient using a laptop and confident with Microsoft Office 365 products

Who are we :

40 hours a week - Initially office-based (hybrid working once fully trained )
Shift Pattern on a 4 week rota with 8-hour shifts from 8am to 7pm with occasional weekends .
Competitive base salary
29 days holiday with an additional day at 1,2 and 5 years’ service
3% pension contribution
Good progression opportunities
Welcoming and supportive team
In depth training
Extensive employee benefits and rewards package with high street discounts
Work life balance is important to us, so you'll get any extras hours worked as time back within a few days.
All equipment provided.
A diverse and exciting workplace with a great opportunity to learn in-depth about virtual events with a friendly team

Quick apply

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Conferencing Event Specialist

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