The closing date is 29th Jul 2026
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Job summary
We are seeking to recruit for a Secretary who has a passion for high quality customer care to work within the Neurology Department. This is a full time role.
You'll provide comprehensive secretarial support to the current admin team, consultants, associate specialists, and other allied health professionals. We are looking for someone who can use their own initiative, work well with other people, be able to work on their own as well as being able to approach others for support.
The right candidate will have excellent IT and typing skills.
If you think that you are the right person for the job, we would love to hear from you.
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Main duties, tasks & skills required
Communicate with patients, colleagues, internal and external.
Deal with day to day correspondence.
Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary.
Prioritise own work efficiently and effectively, highlighting any issues to the Operational Support Manager.
Type all forms of clinical correspondence as dictated by medical staff, by use of audio or copy typing.
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About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
Flexible working options to help you balance work and life
NHS pension scheme for long-term financial security
Generous annual leave allowance to recharge and relax
A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
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Job description
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
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Person specification
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Qualifications
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Essential
Good standard of general education
RSA/OCR III WP/Typing or equivalent
AMSPAR or British Medical Secretary Diploma (includes medical terminology) or equivalent knowledge
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Desirable
ECDL or equivalent
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Experience
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Essential
Audio typing/word processing
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Desirable
Previous NHS administration experience (2 years minimum)
Medical audio typing
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Additional Criteria
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Essential
COMMUNICATION SKILLS
Evidence of a good standard of Literacy/English language skills
Good communication skills on the telephone, via email, face to face and in written correspondence
Profession and responsible approach always
PLANNING & ORGANISING SKILLS
Ability to multitask
Ability to organise own time
Ability to manage Consultant diary
Accurate and timely presentation of information
Ability to take steps to ensure the patient has a smooth pathway
KNOWLEDGE
Working knowledge of Microsoft office suite
Knowledge of medical terminology
OTHER
Willingness to use technology to improve standards of care and support to our patients
Flexible approach to work
Always demonstrate respect for confidentiality
Proven experience of successfully working in team environment
Show initiative but also able to follow instruction as required
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Desirable
KNOWLEDGE
Working knowledge of inhouse hospital systems
Knowledge of patient notes/retrieval and related tasks/medical records procedure
Knowledge of Department and Divisional Structure
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Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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For help with your application, contact:
Imogene Tuckey
[email protected]
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Pay scheme
Agenda for Change
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Band
Band 3
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Salary
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£25760.00 to £27476.00 Yearly
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Contract
Permanent
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Working pattern
Full-Time
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Reference number
184-OL-OR-5292
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Job locations
Musgrove Park Hospital
Musgrove Road
Taunton
Somerset
TA1 5DA
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