Technical analyst Work, Jobs in Oakley, Fif (with Salaries)

IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Continuous improvement
Technical Data Analyst
Clearwater Analytics, LLC —Edinburgh
- Azure
- Microsoft Office
- Java
Quick apply
7d
HR Data and Reporting Analyst
The Progeny Group Limited —Edinburgh
- Hybrid work
- Microsoft Excel
- Analysis skills
- Continuous improvement
Quick apply
Senior Information Analyst
NHS Scotland —Falkirk
- £43,231 - £52,679 a year
- Full-time
- SQL
- Travel
- IT
7d
Technical Product Owner (Customer Contact)
Sky —Livingston
- Full-time
- Hybrid work
- SQL
- Agile
- Communication skills
- Employee discount
9d
Technical Product Owner (Home Service and Supply Chain)
Sky —Livingston
- Full-time
- SQL
- Agile
- Communication skills
- Employee discount
9d
Cyber Threat Intelligence Analyst
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- Financial services
- Annual leave
- Employee discount
Data Analyst (Actuarial Modelling)
M&G plc —Stirling
- Full-time
- Management
- Military
- Data analysis skills
- Annual leave
- Life insurance
2d
Automation Test Analyst
Seven Investment Management —Edinburgh
- Azure
- SQL
- Analysis skills
Senior Technical Business Analyst
Version 1 —Edinburgh
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Employee discount
Quick apply
Junior MDM Analyst
TELESOFT LLC DBA CALERO —Edinburgh
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
9d
Senior Test Analyst
Computershare —Edinburgh
- Full-time
- Hybrid work
- Communication skills
- Work from home
13d
Senior Technical Business Analyst - Securities Trading
Avaloq —Edinburgh
- Full-time
- Hybrid work
- Computer Science
- Engineering
- SQL
Quick apply
Digital Forensics, Comms Data & CCTV Manager
Fair Work Agency —Edinburgh
- £42,391 - £46,465 a year
- Full-time
- Hybrid work
- Presentation skills
- Team management
- IT
- Annual leave
- Sick pay
L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
Data Analytics Officer
Audit Scotland —Edinburgh
- £36,664 - £40,928 a year
- Call to connect
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Work from home
4d
IT Security Analyst
Briggs Marine Contractors Ltd —Burntisland
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
Quick apply
Senior/Principal Wind Energy Yield Analyst
AECOM —Edinburgh
- Full-time
- Hybrid work
- Engineering
- Data analysis skills
- Master's degree
NOC Analyst (10pm-6am)
Computershare —Edinburgh
- Weekend availability
- Hybrid work
- Linux
- Communication skills
- Work from home
Business Analyst
INEOS Group —Grangemouth
- Microsoft Powerpoint
- Microsoft Excel
- IT
- Employee assistance programme
- Employee discount

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IT Service Desk Analyst - Edinburgh

Anderson Strathern -
Edinburgh

Apply Now

Job details

Qualifications

Driving Licence
iOS
Windows
Microsoft Office
Continuous improvement
Driving
iManage
IT support
IT
Communication skills

Full job description

We are seeking an experienced and proactive IT Service Desk Analyst to join our dynamic IT Department based in Edinburgh.

Home - Current vacancies - IT Service Desk Analyst – Edinburgh

Anderson Strathern is a modern, innovative law firm. We’re proud of our history but firmly focussed on an exciting future, one that embraces technology and smarter ways of working. We’re independent, and proudly so.

As Investors in People and Investors in Young People Gold award holders, we will provide you with comprehensive training and support.

In this role, you will serve as a key member of the team that acts as the first point of contact for all IT-related requests and incidents. You will provide 1st and 2nd line support across a wide range of systems and technologies, including laptops, printers, software applications, and mobile devices.

Although primarily based in our Edinburgh office, occasional travel to other offices may be required.

As a IT Service Desk Analyst, you will be expected to

Act as the first-line response for IT support requests and incidents.
Prioritise, and manage Service Desk calls to resolution.
Investigate and troubleshoot issues, escalating where necessary.
Communicate effectively with users to provide updates and support in non-technical language.
Create and manage user accounts across various systems.
Monitor and release quarantined emails via mail sweeping tools.
Support the setup and maintenance of remote working environments.
Develop and maintain clear and up-to-date Service Desk documentation.

Technologies and Tools Supported

Dell Laptops
Windows 11 Operating System
Microsoft 365 Suite
Two-Factor Authentication tools
BigHand Digital Dictation system
iManage Work10 (Document Management System)
iOS Mobile Devices

About you

A minimum of 12 months of IT Support or Service Desk experience, preferably in the Legal, Financial, or Professional Services sectors.
Strong working knowledge of Microsoft Windows OS and Microsoft Office applications.
Good understanding of audio/visual equipment and technologies.
Excellent problem-solving skills and a continuous improvement mindset.
Strong communication and interpersonal skills with the ability to explain technical concepts in layman’s terms.
A proactive approach to IT security and user support.
A flexible, team-oriented attitude and willingness to assist across a broad range of tasks.
A full UK driving licence is preferred but not essential.

What you will get in return

On-going career development and progression opportunities
Supportive and collaborative team culture and work environment
A competitive salary and benefits package

Anderson Strathern is an equal opportunities employer. Our policy is to recruit, develop, nurture and retain a diverse workforce following the guidelines of the Equality Act 2010.

Apply Now

Refine Your Search

technical analyst jobs in oakley, fif

IT Service Desk Analyst - Edinburgh

Technical Data Analyst

HR Data and Reporting Analyst

Senior Information Analyst

Technical Product Owner (Customer Contact)

Technical Product Owner (Home Service and Supply Chain)

Cyber Threat Intelligence Analyst

Data Analyst (Actuarial Modelling)

Automation Test Analyst

Senior Technical Business Analyst

Junior MDM Analyst

Senior Test Analyst

Senior Technical Business Analyst - Securities Trading

Digital Forensics, Comms Data & CCTV Manager

L1 Service Desk Team Leader

Data Analytics Officer

IT Security Analyst

Senior/Principal Wind Energy Yield Analyst

NOC Analyst (10pm-6am)

Business Analyst

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