We are Anthony Nolan. We unite people and science – matching stem cell donors to those in need of transplants and treatments and growing our world-leading stem cell register, so everyone can find the lifesaving match they need.
Thanks to Shirley and Anthony Nolan, our register of almost a million potential donors, our cell and gene therapy research and our expertise in stem cell transplants, we currently help four patients a day in need of a transplant, giving more people another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Coordinator to join our Cell Collection Centre team.
Title: Cell Collection Centre Coordinator
Salary: £34,000-£36,000 per annum
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Full-time on-site, Queens Medical Centre, Nottingham
Our pioneering approach to transforming the future for patients is built on a foundation of operational excellence. Anthony Nolan's Cell Collection Centre plays a vital role in delivering high-quality cell collections for both transplant and non-transplant therapies, supporting patients when they need us most.
The centre is designed to provide an outstanding experience for donors and patients while ensuring the safe, timely delivery of high-quality cell products. Working closely with colleagues across the Operations and Patient Services Division, our Cell Collection Centre is an integral part of Anthony Nolan's end-to-end cell provision service.
As a Cell Collection Centre Coordinator, you'll play a key role in the smooth running of our day-to-day operations. You'll coordinate and manage the administrative processes that underpin donor and patient medical appointments, cell collection activity and stem cell laboratory workflows, including scheduling, communication and reporting.
You'll be the first person donors, patients and visitors meet when they arrive at the centre, making you instrumental in creating a welcoming, professional and reassuring experience from the moment they walk through our doors. Your organisation, attention to detail and commitment to excellent service will help ensure every collection runs safely, efficiently and to the highest possible standard.
ESSENTIAL ATTRIBUTES
- Previous experience of working in an administrative role.
- Excellent organisational skills and the ability to prioritise, work to strict timeframes and be fully accountable for your workload.
- Accuracy and proven attention to detail, along with the skill to learn and maintain new information in an evolving environment.
- Demonstrable experience of delivering great customer service.
- Understanding of how to handle confidential information.
- Excellent interpersonal and relationship building skills.
- Good working knowledge of Microsoft Office applications and experience of working with CRM databases.
- Ability to work on your own initiative and as part of a team.
- Ability to listen, learn and improve within the role, learn from mistakes, and speak up when opportunities to improve are identified.
What’s in it for you?
A competitive salary
27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
A stimulating work environment full of opportunities to learn and develop
Life Assurance of four times annual salary
Travel season ticket loan, Cycle to work Scheme
And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description here, and you can read more about what to expect on the Our recruitment process page.
Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
