Direct support program supervisor Work, Jobs in Old Windsor, Brk (with Salaries)

Customer Service Supervisor
AirLife —Basingstoke
- From £40,000 a year
- Full-time
- Hybrid work
- Spanish
- Analysis skills
- Continuous improvement
Quick apply
12h
Project QA QC Manager
Kent —Woking
- Management
- Engineering
- English
Director of Sales
At Sloane —London
- £9,000 - £10,000 a year
- Full-time
- Hotel
- Business development
- Travel
- Annual leave
- Employee discount
Senior Project Manager
EVERSANA INTOUCH —London
- Full-time
- Remote
- Management
- Microsoft Office
- Bachelor's degree
Quick apply
Sr Manager, Brand Integrity - Squishmallows
Jazwares UK —London
- Marketing
- Presentation skills
- Bachelor's degree
- Work from home
- Employee assistance programme
Critical Services Supervisor-Mon-Fri
CBRE —London
- Full-time
- Microsoft Word
- Supervising experience
- Team management
Operations Supervisor
Rag & Bone —London
- Full-time
- Customer service
- Conflict management
- POS
Quick apply
8d
Duty Loss Prevention Officer - London Marriott Hotel Grosvenor Square
Marriott International, Inc —London
- £15.67 an hour
- Full-time
- Writing skills
- English
- Hotel
8d
Area Facilities Manager
Equans —London
- Full-time
- No degree
- Training & development
- Annual leave
- Employee assistance programme
6d
SENIOR PROJECT WORKER - OZ
Apasen —London
- £26,500 a year
- Part-time
- Experience working with individuals with disabilities
- Supervising experience
- Cleaning
- Referral programme
Quick apply
8d
Site Supervisor
Gallifordtry —London
- Full-time
- Management
- Construction experience
- Employee assistance programme
- Employee discount
Training Supervisor - Uxbridge Sortation Warehouse (0 Hour Contract)
Relay Technologies —London
- Temporary
- Mentoring
- Training & development
Front Desk Supervisor, The Savoy Hotel
FAIRMONT —London
- £40,956 a year
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Support Team Receptionist
Lexington Catering —London
- £29,580 a year
- Full-time
- Front desk
- Computer skills
- Guest services
Quick apply
6d
Snr HR Consultant - 12 month FTC , Disability Leave Services
Amazon UK Services Ltd. - A10 —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Experience working with individuals with disabilities
Fabric Engineer
JIK-Integral UK Limited —London
- £15 - £50 a day
- Overtime
- Remote
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Critical Services Supervisor-Continental Shift
CBRE —London
- Full-time
- Microsoft Word
- Supervising experience
- Team management
Interim Manager HR Consulting
Hilton —Watford
- Full-time
- Bachelor's degree
- Team management
- Travel
- Employee stock purchase plan
- Annual leave
14d
Part Time I Guest Experience Supervisor | Regent Street
Lululemon —London
- Weekend availability
- Bachelor's degree
- Travel
- Mentoring
- Annual leave
- Employee discount
Yard Sales Supervisor
Jewson Builders Merchants —High Wycombe
- Full-time
- Customer service
- Forklift
- Team management
- Referral programme

I want to receive the latest job alerts for direct support program supervisor in old windsor, brk

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Customer Service Supervisor

AirLife -
Basingstoke

Quick apply

Job details

Full-time
From £40,000 a year
12 hours ago

Qualifications

French
Spanish
Succession planning
Stakeholder liaison
Internal department liaison
Complaint handling
Performance management
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Team management
Staff training
Management reporting
Customer interaction
Budgeting
Training & development
Root cause analysis
Italian
Leadership
German

Full job description

Company Description

At AirLife, we are dedicated to improving the quality of every breath. Excellence with Every Breath is not just a tag line, but the way we work and take care of our customers. With a mindset to evolve, innovate, and grow, we are a premier manufacturer of the highest-quality and market-leading breathing consumables. This growth philosophy has positioned us to increase our global footprint and business reach, impacting even more people around the world. Our expanding family of the most trusted brands offers a product portfolio that spans the continuum of care from first responder to home care, with safety, patient comfort, and clinical performance in mind. Collective expertise allows us to provide quality products and experiences to our patients, customers, and our people. Our values of Customer first, Differentiate with our People, Bias for Action, Continuous Improvement and Accountability define who we are and how we work. Join us!

Job Overview

The Supervisor for International Customer Service will have strong leadership skills to provide direction to the CS team in problem resolution, adherence to procedures, and process improvement in servicing our international distributors and direct customers. This position will also provide training on new and existing procedures to ensure CS staff are able to perform their duties. Proving strong support on employee performance and process improvement to ensure service levels and quality of service are a key focus. Delivering service excellence is a priority in this role whilst supporting internal and external customers. Creating strong positive relationships with our internal partners to continually innovate and improve the service to our international customers and distributors.

Duties

Provide clear direction, coaching, and performance management to support team development and achievement of AirLife goals.
Align team’s objectives with AirLife priorities, ensuring compliance, promoting a culture of accountability, and upholding AirLife values.
Take accountability and ownership for actively participating in recruitment processes and supporting fair treatment in disciplinary processes for your team.
Drive continuous improvement by fostering innovation, operational excellence, and adoption of best practices within the team.
Champion employee engagement, inclusion, and career development through regular check-ins, talent reviews, and succession planning.
Manage your team’s budget responsibly and exhibit financial accountability.
Provide leadership to CS staff in problem resolution, process guidance and resolving complaints with adherence to policy and procedures.
Hire and train customer services specialists on new and existing procedures preparing CS staff to respond to customer needs, complaints and troubleshooting errors. Including providing training for new team members with a complete orientation program.
Provide order fulfillment activities on a select number of key accounts as needed.
Provide feedback on CS team performance, compliance with procedures and service to leadership and staff
Identify operational issues, opportunities for continuous improvement and recommend enhancements.
Prepare metrics and reports for analyzing data to assist in process improvements, procedure changes, service levels and goals.
Liaison with department leaders to maximize customer satisfaction through continuous improvement opportunities.

Requirements

3-4 years of Data analytical experience
0-2 years management experience
CS background in Healthcare/Pharmaceuticals preferred, not required
Strong process-oriented leadership with knowledge of existing tools and technology to simplify and improve service.
Proven ability to advocate for customers and build relationships.
Strong leadership skills to provide direction and management of CS team
Ability to analyze complex issues, perform root cause analysis, and prepare process improvements.
Language skills in French, German, Italian or Spanish would be an advantage but not essential

Pay: From £40,000.00 per year

Work Location: Hybrid remote in Basingstoke

Quick apply

Refine Your Search

direct support program supervisor jobs in old windsor, brk

Customer Service Supervisor

Project QA QC Manager

Director of Sales

Senior Project Manager

Sr Manager, Brand Integrity - Squishmallows

Critical Services Supervisor-Mon-Fri

Operations Supervisor

Duty Loss Prevention Officer - London Marriott Hotel Grosvenor Square

Area Facilities Manager

SENIOR PROJECT WORKER - OZ

Site Supervisor

Training Supervisor - Uxbridge Sortation Warehouse (0 Hour Contract)

Front Desk Supervisor, The Savoy Hotel

Support Team Receptionist

Snr HR Consultant - 12 month FTC , Disability Leave Services

Fabric Engineer

Critical Services Supervisor-Continental Shift

Interim Manager HR Consulting

Part Time I Guest Experience Supervisor | Regent Street

Yard Sales Supervisor

I want to receive the latest job alerts for direct support program supervisor in old windsor, brk

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