Release manager Work, Jobs in Old Windsor, Brk (with Salaries)

Resident Manager (Maidenhead)
Get Living —Maidenhead
- Microsoft Word
- Continuous improvement
- Communication skills
8d
Recruitment Advisor (6‑month FTC)
SettleParadigm —High Wycombe
- £36,419 a year
- Monday to Friday
- Hybrid work
- Recruiting
- Organisational skills
- Communication skills
- Free parking
Quick apply
1d
Resident Manager (Leatherhead)
Get Living —Leatherhead
- Continuous improvement
- Front desk
- Communication skills
7d
Senior Delivery Manager I
Sage —London
- £67,000 - £78,000 a year
- Hybrid work
- PMP
- Continuous improvement
- In-person
- Annual leave
4d
Credit Controller (12 month FTC)
BCA —Camberley
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Continuous improvement
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Delivery Manager -UK - Permanent
Satalia —London
- Remote
- PMP
- Continuous improvement
- AI
- Flexible schedule
6d
Vault Assistant
Ferrari Express Ltd —Slough
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- English
- Annual leave
- Life insurance
Quick apply
Planning Officer
Elmbridge Borough Council —Esher
- £34,212 - £49,775 a year
- Full-time
- Hybrid work
- Free parking
- Employee discount
Brand Manager - Monkey Shoulder
William Grant & Sons —Hook
- Full-time
- Travel
- Employee assistance programme
9d
Senior Manager DGSS
John Crane —Slough
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
Quick apply
7d
Senior Project Manager
PepsiCo —London
- Management
QA & Submission Manager (m/w/d)
Kalypso Media Group GmbH —Bracknell
- Communication skills
- Employee discount
Supply Chain Planner
John Crane —Slough
- Full-time
- Hybrid work
- ERP systems
- Analysis skills
- Continuous improvement
Quick apply
Brand and Insight Manager
Anthony Nolan —London
- £39,000 a year
- Hybrid work
- Marketing
- Annual leave
- Employee assistance programme
Apprentice Vehicle Damage Panel Technician
Fix Auto UK Apprentices —Slough
- From £320 a week
- Full-time
- Computer literacy
- No experience needed
- Computer skills
Quick apply
Business Applications and Project Manager
Hitachi Rail —Slough
- Full-time
- PMP
- Continuous improvement
- In-person
- Employee assistance programme
- Gym membership
4d
External Reporting Manager
Enterprise Mobility —Egham
- Full-time
- Project management
- Travel
- Free parking
5d
Business Applications and Project Manager
Hitachi —Slough
- Full-time
- PMP
- Continuous improvement
- In-person
- Employee assistance programme
- Gym membership
4d
Technical Lead Manager
ELMOgroup —London
- £85,000 - £90,000 a year
- Hybrid work
- Team management
- AI
- Leadership
- Employee assistance programme
- Employee discount
Defect & Legacy Aftercare Manager
Sisk —London
- Full-time
- Databases
- Project management
- Team management
- Annual leave

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Resident Manager (Maidenhead)

Get Living -
Maidenhead

Apply Now

Job details

8 days ago

Qualifications

Microsoft Word
Customer communication
Yardi
Microsoft Office Suite
Zendesk
Continuous improvement
Client services
Property maintenance inspection
Residential lettings
Customer support
Customer interaction
HubSpot
Communication skills

Full job description

Overall Purpose

The role is responsible for delivering the Get Living promise by driving an excellent resident living experience that is positive and effortless. Working with the team the Resident Manager ensures neighbourhoods are optimally occupied and properties are prepared to a high standard for viewing.

Key Responsibilities & Accountabilities

Primary customer facing representative for all current and prospective residents.
Ensure current and prospective residents enjoy an exemplary experience from first enquiry to move-in and on to an enduring and sustained residency experience thereafter.
Perform viewings booked in by the Customer Hub/Site Team on request and follow through to reservation and had over to the Customer hub for processing.
Look for ways to do things better, change and explore opportunities to raise expectations and standards.
Drive customer/resident satisfaction across all platforms (Zendesk/Google/Homeviews/Hubspot).
Meet set budgeted targets for occupancy, pricing, revenue and Net Promoter Scores.

Complete Inventory check in and check out reports on homes using Inventory Base.
Undertake inspections of both occupied and vacant properties to ensure apartments are maintained at the required standard, reporting breaches or maintenance issues.
Manage the Move out process including deposit release via the TDS Custodial scheme
Accurately report and record all activity in line with Get Living controls, processes and policies.
Ensure 100% accuracy of data recording in Yardi.
Attend and participate in the planning of events and other resident experiences.
Support the ongoing function of the office and availability to residents by manning phones, lobby spaces, parcels and adopting different Resident Manager roles if required due to holiday cover.
Assist team members with ad hoc tasks where required.
Manage Utility Bills for void units and updating utility companies with incoming and outgoing tenancies

Qualifications & Experience

ARLA or equivalent property qualification where possible (level 3 essential, level 4 desirable).
Proven track record of outstanding customer service experience in lettings / property management.
Intermediate to advanced computer skills, including Microsoft Office applications (Excel, Word, etc) and good industry related systems knowledge e.g. Yardi / RentCafe / Hubspot.

Key Skills & Competencies

Proven track record of outstanding customer service skills
Problem solver / solutions driven
Adaptable and resilient, able to handle pressure and peak periods
Excellent attention to detail and organised approach to prioritising tasks
Excellent written and verbal communication skills
Excellent interpersonal skills with the confidence to engage with a variety of people at all levels, including residents, senior management, external providers
Self-motivated / proactive

Get Living Commitment

Diversity & Inclusion

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Health and Safety

Get Living is responsible for providing a safe and healthy environment for all employees, residents, commercial occupiers, service providers, and visitors who may be affected by its undertakings across its portfolio.

We are committed to continual improvement of performance, recognising the importance of investing in the health and welfare of our Employees by providing a physical and social working environment which is conducive to maintaining a healthy, fit and highly motivated workforce.

We encourage a positive health and safety culture by actively promoting occupational health and safety through the provision of information, training, instruction and supervision. Through ongoing consultation with employees, partners and suppliers everyone is enthusiastically involved in managing risk and ensuring that our sites are a safe place to live, work and visit.

ESG

Get Living is committed to leading and promoting ESG initiatives as well as identifying ways to improve sustainability goals.

Apply Now

Refine Your Search

release manager jobs in old windsor, brk

Resident Manager (Maidenhead)

Recruitment Advisor (6‑month FTC)

Resident Manager (Leatherhead)

Senior Delivery Manager I

Credit Controller (12 month FTC)

Delivery Manager -UK - Permanent

Vault Assistant

Planning Officer

Brand Manager - Monkey Shoulder

Senior Manager DGSS

Senior Project Manager

QA & Submission Manager (m/w/d)

Supply Chain Planner

Brand and Insight Manager

Apprentice Vehicle Damage Panel Technician

Business Applications and Project Manager

External Reporting Manager

Business Applications and Project Manager

Technical Lead Manager

Defect & Legacy Aftercare Manager

I want to receive the latest job alerts for release manager in old windsor, brk

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